Joe's Av

This type of business used to advertise in the back of photography magazines. They always had the best prices, but when you went to the store you had to stick to your model number and you would be fine.
Joes did not try to bait and switch me at all but it took 5 weeks to get the receiver. So they must not have stock - which is why the price is low. It's a trade-off but I would do it again. I got exactly what I wanted at the price I agreed to.

I ordered a Denon receiver via the Joe's AV website in February. The next morning I received a call confirming my order and offering me an extended warranty. I asked questions which were answered very well. I added the warranty and the product was shipped that day. It arrived quickly and in perfect shape. I did do research on the warranty and it was necessary for proper coverage of the product as Joe's is not an official web dealer for Denon products.

I ordered online then received an email telling me to call and confirm my order. Once I did I was told that the shipping I paid for was standard and it would take a month because it was coming from Washington state, apparently a lie. Once I paid for expedited shipping that still took two weeks coming from New Jersey, I received a shipping invoice that said, "standard shipping". I definitely don't agree with how they receive their up charges.

I ordered a 55" Samsung Frame TV at a decent price, but I wish they would have been more upfront about how long it would take to ship. It took us over 2 months to get the TV. However, when it finally did arrive, the box and thus the TV were in pristine condition. Overall, I would say the experience was a good one, but they should give you a better estimate on delivery time.

Joe's av have the best prices that I could find... and I looked around a lot. The price I got for my Sony XBR79X900 was about $1500 cheaper than Best Buy.
I did not like being called and told I needed to upgrade to their "Express Prime" (about $243) from the free shipping advertised on their website at all!
Even with the extra money paid, the price was still cheap and they got my TV to me in about 4 days.
The delivery people were very nice and helpful, plugging the set in to make sure it would turn on.
I would buy from them again, knowing what to expect and recommend them to anyone looking for brand name items at very low prices.

I've ordered a lot of stuff on the internet over the last few years, mostly through Amazon and some tool companies, some little things on e-bay, but this is the first big electronic's item that I ordered and I was nervous, in general, having read reviews from buyers who purchased TVs and stereos on-line... and had had bad experiences.

Well, I have to say my experience with joes was perfect. Unbelievable low price, received it in perfect condition (brand-new, factory packaging),
And communications were excellent, too.

They exceeded my expectations. I would not hesitate to order from them again.

These guys were great! Awesome products, killer pricing, speedy shipping, and everything as promised. Have already recommended them to others, and will hands down continue to do so. Call Jeffrey, and tell him Scott in Boston recommended you. He'll take great care of you. Extremely trustworthy!

Thanks Joe's, you guys were great! Keep up the good work!

I'll be calling again soon for more those 3d glasses to use with my new tv. I'm sure I can expect great service from you guys once again.

Sincerely,
Super satisfied customer.

I have ordered 2 times from Joe's AV. The first item was a TV mount that arrived damaged. After contacting customer service they rectified the problem in an acceptable time frame. So I made a second purchase. Both items arrived 5-7 business days later (standard shipping).
I would and have recommended them to friends.

Very good. Price was right, service responsive. Delivery and install went fine. Would use them again and would recommend. We live on west coast and were concerned about using joes av retailer but they made the deal work.

This is my second purchase from Joes a firm I had never heard of until a month prior to my first purchase a year ago. I'M SHOCKED! These guys are fast, efficient and their prices can't be matched. But hear is the kicker- they actually deliver on what they promise. Who the hell does that any more?

I would absolutely use Joe's AV again, without question. Excellent pricing, excellent add-on services, excellent customer service (very easy to get through to and are exceptional to deal with - George in particular), & very understanding.

The wide-range of products & the supporting knowledge was of appreciation for us. The only thing I can say about any negative reviews is that 'case-by-case' basis &/or consider the person writing, as my experience with Joe's AV has been nothing except positive.

I am not the 'typical online shopper' for large purchases such as this, but after this experience, I would place another large order from Joe's.

I've placed around 5 or 6 orders with Joes Av over the past two years. Each order was received without having any problems. With one of my first two orders I had ordered a particular item by mistake, but returning it was very easy and my credit card was promptly refunded. Plus their prices are consistently fair, and in some cases are the lowest I could find on the web when calculating the complete cost of the item (or items) plus shipping cost. I just can't say enough good things about Joes!

I am a repeat buyer from Joe's. They always seem to have the cheapest prices around, even after shipping/insurance costs. The shipping company they use for large TVs are great and have good communication.

Excellent service. Fast shipping and item arrived in 3 days in condition stated at store. Jeffrey was especially helpful in making this purchase easy. I will shop Joe's AV again and recommend others to shop here as well. Thanks!

Ordered a TV 73 days ago. I have called 5 times with most hold times lasting 30 minutes or more only to be told 38-40 days as they ship directly from the factory in Asia. The calls after waiting 38-40 days both indicated they would get back to me, which never happened. I have sent 3 emails, no responses. The fact that this website rates Joe's AV so high gave me some confidence that waiting a little while would be the biggest issue. 73 days and no TV is a big issue, not returning calls and emails is a big issue. Do not trust the sitejabber rating for Joe's AV.

Great people to deal with. First rate organization that I would recommend to anyone. Dont waste time going anywhere else. I wish I would have discovered this outfit years ago. Quality good at a fair price delivered in a speedy fashion every time. Thanks again Joes Av!