• FashionMia

FashionMia

Overview

FashionMia has a rating of 2.1 stars from 2,865 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FashionMia most frequently mention credit card, poor quality, and tracking number problems. FashionMia ranks 119th among Discount Clothing sites.

  • Service
    174
  • Value
    158
  • Shipping
    169
  • Returns
    130
  • Quality
    156

Proactively asks for customer feedback

143
See all photos

What reviewers want you to know

Positive highlights

  • Am happy with your services, your customer services are brilliant and timely.
  • It’s give a awesome shopping experience for everyone.

Critical highlights

  • Post a review My experience with Fashion mia is awful.
  • Worst part is that they took my money from my wallet and they have not refunded my credit card.
How would you rate FashionMia?
Top Positive Review

“Superb customer service”

aleksa m.
5/10/19

The fact that their customer service is amazing and that they helped me pick perfect size for my child is a big plus for this company and is once of the reasons why I keep buying stuff from them. They are very patient and look take care of every customer. Thank you

Top Critical Review

“Horrible quality and shady website”

Ann H.
12/4/22

I bought a dress from FashionMia 7 years ago. It took a month to arrive, even with "expedited" shipping, customer service was extremely hard to get ahold of and no help, and when it finally did arrive it was nothing like the photo. It was far too small, and the quality was horrible. The neckline by the zipper was off, and the neckline also was nothing like the picture. When I tried to post a negative review on their website, even with pictures as proof to show what I was talking about, it was deleted. I don't trust the reviews on the website because they are obviously trying to hide the negative reviews so it looks like everyone likes their stuff. I'm including pictures if what it looked like in the photo on their website vs what I actually received.

Reviews (2,865)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (691) fashion mia (303) credit card (116) size chart (73) phone number (49) order insurance (13) shopping experience (33) right size (21)
Thumbnail of user annh1155
1 review
0 helpful votes
December 4th, 2022

I bought a dress from FashionMia 7 years ago. It took a month to arrive, even with "expedited" shipping, customer service was extremely hard to get ahold of and no help, and when it finally did arrive it was nothing like the photo. It was far too small, and the quality was horrible. The neckline by the zipper was off, and the neckline also was nothing like the picture. When I tried to post a negative review on their website, even with pictures as proof to show what I was talking about, it was deleted. I don't trust the reviews on the website because they are obviously trying to hide the negative reviews so it looks like everyone likes their stuff. I'm including pictures if what it looked like in the photo on their website vs what I actually received.

Thumbnail of user ribbions
1 review
0 helpful votes
February 2nd, 2021
Verified purchase

You left the following comment: As a business owner with customers to appease I am disappointed in this merchant. I found MIA through google and this was my very first order. Wrong items were sent through no fault of my own. Speaking with the customer service rep hoping to come up with a reasonable solution I requested half to be refunded. This doesn't count the shipping I've already paid. The rep countered $5 below what I asked for. Why? He didn't want to make this right. Therefore, I decided to return items no matter how much it will cost me because it's not about money at this point. It's now about principle. Learn to do good business and you will prosper. I will be submitting my review on other social media platforms.
You rated our customer service as bad.

Products used:
tops

Service
Value
Shipping
Thumbnail of user sandrav44
2 reviews
14 helpful votes
April 11th, 2018

I purchased three items. So far after at over 6 weeks I have only received one of the three items and I am sorely disappointed. The picture on the web shows it being lined with a grey fleece. The actual product has no interior lining. It's just the reverse side of the fabric which looks terrible! Additionally, there are so many conditions on the returns that I doubt I will get my money back. I'm advising anyone I know not to purchase from this site!

Tip for consumers:
Do not purchase from this site. Products are not as they appear!
Greatly inferior to the picture!

Service
Value
Shipping
Returns
Quality
Thumbnail of user angelag330
1 review
2 helpful votes
December 1st, 2019

Be warned, they now go by the name of Koalasnow.com. They are thieves and the coat I actually received almost 1 year later looked nothing like the photo. The embroidery that the jacket was supposed to have was instead laser-printed onto the fake velvet material. This is Halloween costume quality garbage with plastic buttons. Oh, and my great-grandma called... she wants her damn housecoat back.

Thumbnail of user robertb4188
1 review
2 helpful votes
January 5th, 2021

Without a doubt the worst clothes I've ordered online!
Purchased thru a FB ad for a company called Guyinn, who now claim to be going out of business. I'm attaching an image of their model pretending to wear these pants.
Ugly mustard yellow pants with literal plastic bag pockets and t-shirt thin material. The attached card suggests hand-wash only and drip dry, no kidding. I'd hate for them to melt in my dryer.
I was expecting a reasonable quality khaki but these aren't good enough to wear on a casual beach walk. Piss-poor stitching and construction, I didn't even bother trying them on. These are the kind of pants you'd use to paint a wall or clean out gutters. The quality is similar to those $5 Dollar Store buys. I can't stress it enough - THESE PANTS SUCK.
I'll definitely do more research the next time I purchase any clothing online.
Order at your own risk!

Tip for consumers:
That the clothing shown in the ad is not representative of the clothing received.

Products used:
Pants

Service
Value
Shipping
Quality
Thumbnail of user santad1
1 review
11 helpful votes
February 24th, 2016

Ordered 1 item, now the website says they are closed 3 weeks for chinese new year. No response to emails. No way to get my money back. Order status has been ''processing'' for over a month. $20 lesson learned.
--update--
4 months later they have sent me a phishing email asking me to give them my paypal login in order to get my $20 refunded. That is correct: they are attempting to hack my paypal account. Very, very, VERY bad company

Thumbnail of user ellaa8
1 review
25 helpful votes
October 26th, 2015

I ordered 5 items from this website fashionmia.com and it took them 8 weeks to for me to the items, like that wasn't enough the fabric was the cheapest fabric anyone could find on earth. They were so ugly that I didn't even tried them on, I just put everything in the trash.

****Please don't let the pictures on their website fool you. It's all junk.
Stay away!

Thumbnail of user main103
1 review
19 helpful votes
December 4th, 2015

I've been waiting 20 days for a 'partial' shipment of my order! After reading these latest reviews, I'm very regretful on ever ordering anything from FashionMia. Fingers crossed that when I finally receive my order that it actually FITS! With all these horrible sizing and shipping SCAMMED situations, how is this 'company' even allowed to operate?!

Thumbnail of user ruthg22
1 review
7 helpful votes
February 8th, 2016

Ok, so I jus received my order of 4 shirts that I was so excited to wear. 2/4 are so small and really weirdly sowed. Very poor quality of fabric/material. There are literally strings hanging off the shirt lol. Oh Goodness Im just not happy with what I received. I thought it would be a good buy but actually it came out to be expensive since I won't be wearing 2/4 shirts. The other "okay shirts" are just that OKAY. So I'll be giving the shirts I won't wear away. Never again will I order from this place of deceitful cheap crap. :)

Thumbnail of user judyr26
1 review
8 helpful votes
March 3rd, 2016

I have never written a review before, but feel compelled to get the word out there about this corrupt organization. I ordered four items in January and have yet to receive three of them. I am a size 1,2, or 4 petite. The blouse I got was way too small and poorly made. As far as I can determine there is no customer service number to resolve complaints and I received no customer ID to track the order.
I would advise anyone not to order anything from this joke of a company.

Thumbnail of user jeannem34
2 reviews
12 helpful votes
March 11th, 2017

This is unbelievably awful! After calls, emails over and over and over to no avail, I finally got two calls! YES! Two calls IN THE MIDDLE OF THE NIGHT!

I am still stuck with no return label, instructions to go to the post office, get costs of shipping and that they don't accept Fedex, DHL or overnight.

I'm done!

Thumbnail of user joycez6
Joyce Z. – FashionMia Rep

Dear Customer

Thank you for your order and sharing, we have checked this order and sent your order status to your bellsouth address, please check your inbox then let us know if anything you need our assistance:)

Thank you

FashionMia

Thumbnail of user aleksam
2 reviews
0 helpful votes
May 10th, 2019

The fact that their customer service is amazing and that they helped me pick perfect size for my child is a big plus for this company and is once of the reasons why I keep buying stuff from them. They are very patient and look take care of every customer. Thank you

Thumbnail of user bellam40
Bella M. – FashionMia Rep

Dear customer,
Thanks for sharing your shopping experience here.
We're so happy to help you and will do our best to serve more people in future.
Thanks again and looking forward to your next shopping.
Best wishes,
Fashionmia

Thumbnail of user shoppers3
1 review
3 helpful votes
June 25th, 2018

They are the cheaters who can provide fake tracking id and just fool you to make a purchase.No one will respond back for your queries and you can wait for all your lifetime to get your order.

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and sharing.
We are sorry to let you wait for such a long time.
Your order has been checked. According to the tracking result, your order should have been delivered on 2018-06-18.
We have sent the relevant information to your email address, please check your inbox then let us know if anything you need our assistance:)
You can also track your order here: https://www.fashionmia.com/OrderTracking.html

Thank you

FashionMia

Thumbnail of user mm194
1 review
9 helpful votes
February 8th, 2016

I've been waiting for refund for more than 2 month, which was told to be done 5-10 days. I remind them, then each time, they lying, like wait for 5 more days(1/5/2016), it was proceed, will check and will get back to you soon(1/30/2016), and never refund or no reply until I remind them. I think they are just waiting that I forget. One of item was totally looks different from picture, horrible quality. I just regret that I did shop here. I wish no-one will face same trouble like mine.

Thumbnail of user mathesm1
1 review
0 helpful votes
May 18th, 2016
Verified purchase

When I first saw the Mia Fashion website I fell instantly in love with these dresses. So I whipped out my debit card and proceeded to order the mermaid bow hounds tooth dress. My payment was made over the internet and I received an email shortly afterwards thanking me for my order! I got my dress in the mail rather quickly within days. I love the material my dress is made from and all of the clothes are so stylish! I love these pretty dresses and can hardly believe how inexpensive they are!

Thumbnail of user brendac46
1 review
6 helpful votes
April 21st, 2016

I bought a blouse picked size by bust size got it, it was like a tent on me so I asked to return it, for over 2 weeks I've been going back and forth with them and they still won't send me what I need to return. I was nice at first, but now I'm just pissed. So I'm out $17.00 I know it's not much but I don't have much, they where getting so many bad reviews on Facebook they took them all off

Thumbnail of user sook11
2 reviews
22 helpful votes
September 27th, 2017

I hope there is "zero" overall rate for this online shopping website. The pictures and the real delivered clothes are totally different.
Please read all the bad review. It's a real.
Don't waste your money.

* FashionMia attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Thumbnail of user lilianap2
1 review
12 helpful votes
January 15th, 2016

Customer service it's terrible. They don't even have a phone number where you can reach them. I place an order 2 week ago and its still processing. I tried many times to get in contact with someone but it's almost impossible all I get it's an email telling me someone will contact me in 48 hours. Not happy at all.

Thumbnail of user sandyv9
1 review
12 helpful votes
March 26th, 2016

Please, don't get scammed like I did! I have had some other companies from China be for real but this one is a total scam. The dresses went into the garbage and I bought 5 for over $70! What a disgrace - terrible cheap material, unfinished necklines, much shorter and skimpier than shown - just AWFUL! RUN!

Thumbnail of user margaretv28
1 review
11 helpful votes
December 16th, 2017

Horribly made seams all pucker Dress! Loved the style so much. First time ordering ordering... NEVER AGAIN...

Thumbnail of user amisham
1 review
0 helpful votes
May 23rd, 2016
Verified purchase

I bought two dresses from Fashionmia and loved them both. The dresses fit me perfectly and were exactly as shown on the site. The dresses were made of nice fabric. I also reached out to customer service as i initially ordered the wrong size and they were very prompt on their response back to me. I will definitely order future dresses from fashionmia and recommend them to my friends.

Thumbnail of user ivyg19
1 review
2 helpful votes
July 2nd, 2018

I ordered in May 2018, after 2 weeks of silence finally received email that the items I ordered are on back order, so I immediately CANCELLED the order and requested full refund, repeatedly. As of today still no refund and never received any items
Tried to dispute with PayPal, they declined the dispute and sided with these scammers because FashionMia apparently provided a shipping conformation?! Which is a lie, so they lie to PayPal as well, and PayPal won't do anything. I have been reading now all these reviews and BBB reviews and I do not understand how this site is still functioning and still advertised on legit websites. It has to be shut down and investigated. They have to be taken to court with class action law suit for scamming so many people out of their money with the help of legit websites such as Facebook and PayPal. Shame on those business as well for representing and siding with those scammers!

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and post, so sorry for the delay and inconvenience.
We have sent you an email about the refund status to your email address you left in our site, would you please check your inbox? Thank you.

FashionMia

Thumbnail of user carrieb48
1 review
11 helpful votes
April 5th, 2016

If you ever even receive your order, chances are it'll be wrong. Months to ship... Seriously. What a scam. I'm so embarrassed I fell for this $#*!. Too bad negative stars isn't an option.

Thumbnail of user densiej
1 review
8 helpful votes
November 1st, 2017

I ordered a dress and it was to arrive in 7 to 10 days. It came a week after the due date and after the time I needed the dress. It does not fit and it is impossible to get any reply from customer service. I am still waiting to learn how to return the dress for a refund.

This has been a very disappointing experience.

Thumbnail of user fransb5
1 review
2 helpful votes
June 19th, 2018

I PAID FOR A DRESS IN MARCH 2018 ORDER NUMBER B*******, AND NEVER RECEIVED IT. I FILED A COMPLAIN TWICE, AND NOT EVEN A REPLY, I WROTE TO CUSTOMER SERVICE ON MORE THAN ONE OCCASION AND AGAIN NO REPLY AT ALL. I WANT MY DRESS OR MY MONEY BACK

Thumbnail of user bellam33
Bella m. – FashionMia Rep

Dear Customer

Thank you for your order and post here, we are sorry to let you wait for such a long time.
Would you please offer us your order number and the problem with your order to comment@orderplus.com so that we can confirm with relevant department and solve your problem as soon as possible.
Thank you for your kind support and cooperation.

FashionMia

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From the business

FashionMIA is your online stop for Modern, Irresistible, and Affordable women’s clothing. Never before has dressing yourself been so easy. Our carefully curated selection of apparel, accessories, and outerwear are always on trend and always available at the web’s best prices. Fashion MIA is dedicated to delivering high-quality clothing to women that will make them look and feel their best. We believe every woman has the right to dress well, and shouldn’t have to spend a lot to love how she looks. We make it easy to wear outfits you love every day, giving you the confidence to take on the world!

Our online store is filled with the season’s hottest trends, available in all sizes. Our Plus Size selection offers the same stylish threads so every woman can show off their fashionable side.

Every time you visit FashionMIA you’ll find great sales on our already unbelievable prices. Fashion meets friendly finances right here. Get the great clothes you deserve at the prices you need. We are the affordable way to keep your style on trend year round.
For Modern, Irresistible, and Affordable clothing FashionMIA is your new favorite place to shop! Make every season a fashion statement by filling your cart with our high-quality fashion finds. Happy shopping!

Company Representative

Thumbnail of user fashionm1
Fashion M.
Hi,

Thank you for your order from Fashionmia that is dedicated to delivering high-quality clothing to women all over the world. And our team spare no effort to provide every customer a happy shopping experience although sometime we may have some small mistakes. But we never stop going ahead on the process of providing good service. Thank you for your understanding in advance.

Anything needs our help before, during and after your purchase, please feel free to connect us by email. Our team will do as best as we can to give you a satisfied answer. Thank you very much.

Email: comment@orderplus.com

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