MOST of the information was correct, but was missing a majority of the information. I ran a check on self so i know what should have been there.I have two misdemeanor offenses on my record, but it said i have nothing on my criminal background, so this was in accurate (unless they only check for felony offenses) It had most of my address history, however it had a lot of addresses i have never lived at or used. It has me listed as related to Manny many people that i am not related to. It listed many email dresses that i have never heard of. it told me i had no judgments or liens against me, which i have one.also tried looking up my ex- wife and her information was wrong as well. and when it came to bankruptcies, judgments and liens, it makes you pay an additional 10 bucks on top of what you already paid to ................... in my opinion this is defiantly a rip-off. buyer beware.
Tip for consumers: don't use this siteAsk robert about BeenVerified
As soon as I purchased a membership, I looked up a couple sex offenders in my area (via Megan's Law website) just to test this app before really trusting it. BeenVerified failed to find a criminal record on the sex offenders I looked up. This is public information readily available. If BeenVerified's search engines cannot detect this, it a useless service. VERY disappointed!
I cancelled my service same day and was refunded after expressing my concern; however, they were not interested in my concern for public safety and would not forward me to anyone who could look into linking the public sex offender database to their BeenVerified search engines.
I asked if we could use this service to find information on an uninsured driver who hit our car & was told that would be an acceptable reason; so we found her but unfortunately no information that we didn't already know about this person. While we had the trial membership, I searched myself & other family members, in which I found some errors; however the site offers a link to report errors, so I have no complaints about the peoplelooker site. The customer service reps are very professional & extremely friendly! The only reason I gave it a 4-star instead of a 5-star was because of my initial reason for the search, which showed less than I already knew about that person; but considering this at-fault driver is apparently known for deceit, I am not really surprised at the findings.
the person i looked up is someone i know well. the initial information provided (before you pay their fee) included incorrect middle name (she doesn't have one), people reported as family members that she does not know, and places she lived where she has not lived (and some not even visited). the only thing completely correct was her age. i can't help but wonder how the information was "verified". i would not trust their information for someone i did not know if it has this many errors for someone i do know (and can "verify").
Tip for consumers: use another site.Ask joe about BeenVerified
I have had a little trouble updating my card.I had received a notice and immediately go it on it however something didn't take right. I emailed with them my concerns and you know they were so nice and their courtesy as well as understanding what the problem was and actually helped me get the darn thing updated. A big thank you to the staff at been verified. I truly enjoy using this site to check on addresses,date and animal / house sitters. Thankyou to the staff for understanding my disability, as I do suffer from a traumatic brain injury which leaves me in a memory fog. They totally understood and were very honest and together our cooperation got the problem fixed,updated,and well on my way. Thankyou
I recently met someone on eHarmony and used been verified to confirm their identity and to check them out. We are still involved and looks good for the future. I would highly recommend the site especially for anyone who is doing online dating. I also used this site to find out about some con artist that had contacted me through Christian mingle. Well worth the money.
The free, nomonal fee, trial period was a great idea! I was able to get accurate information quickly! I had planned on extendingmy subscription but I just found out I need to move and things things are tight. Retirement income isn't the grestest. After the dust settles I will try to come back!
Oh! And the customer service beats EVERY BODY out there!!!
As I had "NEVER" utilized social medias dating sites before, I did join one for a short, very short period of time. I found several of the contacts there to be much less than truthful (lol)!!!... The information gained from beenverified.com most likely saved me much wasted time and I shudder to think what else I could possibly have lost. The services provided me with many avenues to search out the truth, which revealed the untruths. I am most greatful and will use their services again should I need or require such information in the future. Learned my lesson about social media dating sites...will not make that mistake again!
I had an account issue and was a little upset. A customer service representative named Melissa was very quick to respond and she was able to fix the entire issue. I am very happy with how well she was able to take care of absolutely everything.
been verfied has helped me meet ppl tht i thought were shifty but found out they were cool and truly honest :) so thank u guys and girls all of u at been verfied :)
I was able to find a contractor who had disappeared with a large deposit for work not even started. Several home addresses, email addresses, family member contact info, etc. were all part of that report that I was interested in. The service is very reasonably priced, and the staff is responsive.
Through my initial inquiry on Been Verified, I was able to find out the location of a friend from many years ago When I recently requested that my Been Verified membership be cancelled (since I didn't plan to make further inquiries), I received prompt, courteous, and patient service, both by phone and email. Thank you for a totally professional experience!
I chose the one month only membership, but was then told, as my card was charged a second time, that the company had snuck the membership into the "terms and conditions" (which they know full well practically no one reads).
I am a business owner myself and would never consider screwing over my customers in the manner as was done. The excuse given to validate this dishonesty is that "you should have read the terms". Well, perhaps that is true, but when a business owner such as BeenVerified is full aware of the number of people being screwed over and being angry at the advantage taken, then it becomes the responsibility of the business to see that customers are satisfied.
I spend my days trying to calm customers down who call me already angry, certain that I am going to take advantage in some way BECAUSE of businesses like BeenVerified. I take great pleasure in having 99% of my customers walk away happy with the end result of whatever problem they have may encountered. My number one responsibility is customer service and customer retention.
I was very satisfied with the services rendered, the report was complete, concise, and to my knowledge, accurate. However, I will never use BeenVerified again and will not recommend their service to anyone, knowing full well that "caveat emptor" is too necessary to do business with them.
Customer service is always the most important thing in business, and by being greedy and taking advantage of what you are aware is an issue, you have failed.
**Edit: After completing this review, I was sent a full refund for the extra month I paid. While appreciated, apparently the only reason I received the refund was because of the review placed here, but it didn't arise from the actual complaint I made while on the phone with them at the time of cancellation. This is still a case of bad business principles where the squeaky wheel gets the grease. No one should have to go to an outside source to have a resolution of a business matter. Not if the company has excellent customer service.
I joined Beenverified.com on a trial basis. I only needed to lookup a couple of names. About a week later I knew I needed to cancel my subscription to keep from being charged the full monthly fee. I called their number to do the auto cancellation. (Very convenient). Unfortunately a few days later, the charge showed up on my card. At first I felt frustrated and started worrying about all the time it would take to "make things right". I was PLEASANTLY surprised that I only had to send one email. Within 30 minutes I not only got an apology response, they credited my card the full amount. No worries. No hassles. I cannot say enough good things about their customer service. I will definitely use their service again in the future.
I was having trouble cancelling my service. Sure, I needed it for awhile and I know I'll need it again in the future. Quintin in service helped me cancel it and also got me a refund for the month I hadn't used it and was attempting to cancel and couldn't.
You guys are GREAT and will use you again -- plus recommend to my friends!
The site is a ripoff do not use! I tried to email the support@beenverified and my email shows the domain does not exist! That means no real way to get your money back or cancel in the 48 hours they advertise! What a scam they have going! So then you call the 1-888-579-5910 number and they ask you to provide your membership number with no live person to speak with then after two repeats they say it will be canceled but you get no email conformation as promised and no refund! They told me my person Checked was deceased I just saw the person Saturday! Again, run people this is a money ripoff!
Tip for consumers: Run site is crap!Ask Penny about BeenVerified
79 Questions & Answers
How current the information is can also depend on how often that person interacts with these kinds of agencies. Have they filled out a change of address form? Applied for a new credit card? Recently purchased a home?
Regarding criminal records, some counties provide records dating back to the 1970s while others only provide records for the past 7 years.
We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
BeenVerified is a website that provides a searchable database of aggregated public records, organized into easy to read reports. If you are seeing a charge from BeenVerified, please contact BeenVerified Customer care so we can provide additional assistance. The charge should include a description with our toll-free customer service number, 888-579-5910. Or you can email us at firstname.lastname@example.org. We look forward to hearing from you so we can assist with locating the account for which you have been billed, and assist you.
BeenVerified Customer Care