BeenVerified

Just signed up for one month@ $22.86 specifically to get a criminal background check, which their site clearly states is a category covered. Nothing showing, which I know is not the case on an individual with a extensive criminal history. But, for an additional fee, of course, they'll send a court runner to fetch more data. This should have been explained up front prior to signing up. I called & got the professional run around, 'maybe it was expunged', nah. So I just paid $23 to basically get an address I already had.

Just like so many others I didn't check for reviews on Beenverified before forking over for a month. No excuse really. My report gave a comprehensive list of all addresses for over 30 years, but the information I really wanted was PREMIUM and required an additional $10.

Classic bait and switch. The social media search comes up with somebody else, certainly not me. Yup, I got conned. I'm going to contest this charge on my credit card. I got next to nothing for my one month charge!

I asked if we could use this service to find information on an uninsured driver who hit our car & was told that would be an acceptable reason; so we found her but unfortunately no information that we didn't already know about this person. While we had the trial membership, I searched myself & other family members, in which I found some errors; however the site offers a link to report errors, so I have no complaints about the peoplelooker site. The customer service reps are very professional & extremely friendly! The only reason I gave it a 4-star instead of a 5-star was because of my initial reason for the search, which showed less than I already knew about that person; but considering this at-fault driver is apparently known for deceit, I am not really surprised at the findings.

I did searches on known criminals and nothing came back. Total scam. I really wish I checked the reviews before buying into the subscription. Luckily I paid 1 dollar for a five-day subscription, and so I will call and cancel and then see whether they continue to charge me the full rate or not.

If you look at the replies by some of these BeenVerified reps here, they do not do any kind of deep search. It appears they only receive the kind of information you can receive for free doing the search yourself, which proves how much of a scam they are. Stay away or you'll be sorry. They got my dollar.

First off, I did so many searches just to verify that it was good information, which I found out it really isn't. I've had my cell phone number for 17 years and with major carriers like AT&T and Verizon, yet when I searched myself, it didn't list that number. I searched many of my friends and family and found that it didn't have their current phone numbers either, and it's not like they just got a new number. Second, which is the most troubling is, when I searched for an acquaintance of mine who did about 10 years in a federal penitentiary for armed bank robbery and has been out for about 5 years, it didn't list any criminal issues with him. I think that this site can give people a false sense of security if you are using it to do an actual background check on any one. The only thing that it was accurate on was in regards to the property searches, but that can be done easily enough by going to the county assessor's website for free.

Have you got your problem resolved within ONE minute after reporting?

It happened to me. I was pleasure surprise when Beenverified support staff - Linda - emailed with a resolution before I even look at my next email after writing them an email with erroneous charges were happening on my card after service was cancelled in Feb.
I was at little fault also for not checking my credit card statements regularly and I expected many back and fourth before eating my refund. Instead, literally within a minute I was informed that my card will be credited for three months!
I just became a life time customer for Beenverified.com. Keep up the good work!

I signed up to use "Been Verified" on a short-term (trial) basis, as I was seeking a single piece of common information about a "long-ago" friend with whom I'd lost touch. After providing basic information that was required for the search to begin, the results which "Been Verified" found were, I felt, inadequate, considering the fee I'd just paid. I notified the company by e-mail, and on the very same day "Been V Verified" made arrangements to discontinue membership (at my request) and refund the charges. I find that to be extraordinary in this time of widespread deception, both on the web and in countless other ways. I am sincerely and surprisingly pleased with "Been Verified" 's customer service... nothing short of outstanding!

I signed up for a 1 dollar trial for a single phone number but didn't end up receiving any information about it and decided to cancel and get a refund. I have to mention it's 11 PM at night and people Manning these phones are probably tired and their shifts are ending soon. The person who picked up the phone was the sweetest person I'd ever had at the end of a customer service line and was very helpful. Told me all the information about the cancellation and how the refund would work, even gave me the cancellation verification number. When I complimented her service she sounded so happy and told her I made my night and I have to say she made mine too. I know the phone number thing is good since I've had friends of mine compliment it but it's just not my thing, so I'm not going to sign up. But the people they hire for customer service are top notch!

First off, I like BeenVerified because, unlike most such sites, when you search with their tools, you get all the information that's publicly available - not a sales pitch to pay $35 for "a full report" when all you want is an address. So, after my first month, I happily went for a one-year subscription. Secondly, when I had to call their customer service to straighten out a payment issue, I got a representative who was a friendly, patient listener and promptly straightened out the (fairly complicated) problem -- the sort of customer service experience you always hope for and never really get. They're the Real Deal!

I used it to find my special needs sons father. We divorced before he was born. We parted on bad terms. He has never seen him before. Thanks to you, he is now sharing pics & conversation with him! He found out that his father has 4 sons & 4 daughters +him. Wow, what a surprise! His fathers wife died 13 yrs. Ago. I knew her too. Small world, huh! I am 67-when it's time for me to go, at least he knew him for a while. His father is 71. I really can't thank you enough! God Bless you all & keep up the good work!

I only needed the service for two months. I was able to find people by their addresses and also the real property they owned very easily. When I was almost finished, I sent an email stating 'I want to cancel my service" and immediately received a response that it was cancelled. I called the customer service number. Someone picked up and confirmed I still could use the program until the end of this month that I had paid for but would not be billed again. Good work!

No info on married or divorced, one person had no arrest listed even though I had them arrested, no pictures of people on facebook etc... Do not renew You are not worth $10. After posting this beenverified said they listed all public information. I had previously emailed them a copy off the internet showing one persons booking arrest photo. If they can't find a marriage record and I can I should get their $10. No matter what they reply it is just psycho babble.

Offered me a 7 day free trial, used the site for five minutes, then cancelled my membership effective immediately through an email to customer service. Doesn't sat anywhere where you will receive a return confirmation email cancelling your membership. Today I discovered after receiving insufficient funds notice from my bank that Been Verified has been charging me $48.00/every three months since the 7 day free trial, said they did not receive my customer service membership cancellation. So my 7 day free trial, 5 minute use now cost me $144.00. Total rip-off, totally pissed. Do not use them!