AVGReviews 17

Don't ask me if they're any good. I didn't use their product, I didn't even know I had their product until I got renewal notice. When I unsubscribe nothing happenns. Rubbish experience.

AVG won't take no for an answer? Too pushy, keep trying to take payment for closed accounts. Don't start with them or your stuck with them trying to take unnecessary payments.

My bank acct was charged by AVG for a subscription I did not generate When I chatted with their customer service he would not listen to what I was saying He continually kept trying to get me to accept this subscription Finally I made it clear if this was not stopped I would use other channels to stop this At that time he deactivated the subscription This was yesterday The transaction is pending as of today Pending expires tomorrow 1/5/2024 They sent me an email stating that they are processing a refund I assume they are going to take my money to boost their revenue while I wait 5 to 7 days to get my money back for something I had nothing to do with

I paid for a full year's subscription for this service and the pop-ups would show up with the issues I had. When I went to click to resolve the issues the pop-up would ask for money-- another subscription. I called the company and sent them the eReceipt I had showing I paid for the coverage. They could not assure me that the system was working on my computer. I will never use AVG again.

Another example of the trickery that is called 'automatic subscription renewal.' How many customers are caught out by this? If you don't happen to see the email, you might find yourself paying a whole lot more next time round! Last year, I got a discounted price of £18 for AVG Tune-Up, but I was shocked to see an email advising me of an automatic subscription renewal at a cost of £44.99! It seems these jokers will do their best to rip you off, unless you bother to track down their chat facility, and bother to challenge them! The AVG adviser I spoke to explained away the hike in price as new additions to the protection software. I say, "Nonsense!" These jokers set a sneaky, high price for their product, and hope that you won't notice. If you do, expect to haggle, like your buying a gourd in some Marakesh souk. I know I caught this guy out. He offered me a 30% discount, followed by a desperate 60% discount, by which time, he'd lost my custom and respect entirely. It took three requests for a cancelation before he finally gave in. I had to fight for it! These people are nothing more than online bandits, little better than the scammers from overseas!

This company charged my deceased mother's credit card after her death on a credit card I was unaware of. I received a bill and contacted them immediately, 36 days after "purchase," and told them she was unaware of the purchase because she is dead and her computer is gone. I asked for a refund of the $75 and was told they would not refund the money because she should have notified them within 30 days, despite the fact that she was dead. I am considering legal action. There is a principle involved. Do not buy anything from this company!

So about maybe 10 years ago, i used to use avg, when it was simply a free anti-virus program. Never had any issues with it. Recently I was having some issues with windows being a bit sluggish, so I looked up avg and well now they just have a free trial and then you need to pay. Ok, i got the free trial.

Now one thing to note is my windows is on a SSD, the rest of my things are on another hard drive that was allocated into 4 parts. Avg was installed on one of these partitions. The HD as a whole was 1TB.

So i installed avg, ran it and after rebooting suddenly I'm having more issues. 3 of the 4 partitions I had were gone. I had to roll back to before I installed avg to get them back, but it didn't end there. I got rid of avg and used something else to check for malware and all that. Everything seemed ok.

This all happened about 2 months ago and ever since I've been having more issues with my HD and last night, those 3 partitions disappeared again after a reboot. I couldnt roll back, but I had it happen 1 other time last week too and rebooting fixed it. This time I rebooted 4 times and they would not come back.

So I just reset my whole pc since windows was still sluggish anyway and I completely reformatted my HD. Those 3 partitions never came back and when I looked in disk management, i was told i had some unallocated space and when I tried to allocate it, i got an error saying it doesnt exist.

So yes, I lost 500GB worth of space on my HD cause of avg. I'm convinced there was a virus they planted that another program didnt see. These guys are "anti-virus" so I'm sure they know how to put a virus on a pc without it being detected by other programs.

Do NOT trust avg. I'm lucky that I saw things were going wrong and I got an external HD to back up some of my important things. How it didnt attack my entire HD, I dont know, but hopefully that virus isnt still lingering on the remaining space I have. I did a 100% clean and reformat so, I doubt it.

My HD was 100% fine until this whole avg thing. It's garbage and I don't even want to give it 1 star. It's really 0 stars for me. It's nothing but trouble.

Just over a year ago I purchased Ultimate Protection, AVG Internet Security, AVG Tuneup, AVG VPN and a couple of other smaller programs. In attempting to contact them I talked to several reps and not one could speak enough english for me to understand them. Finally (a supervisor? Maybe) called me back and he did help me get the program useable. They originally got my email incorrect and when I attempted to get in and make corrections, there were two accounts with two different emails. Then I called the agency that handled their billing attempting to find out the status. When I did get someone to talk to it was a technician and found out the charges

Tried to get assistance via chat today. Opened a chat window and at 12:53 Erika asked how she could help. I wrote out my challenges and heard NOTHING. Not a "I'll check into it" or "I'm checking into it." NOTHING. At 1:02 I asked for a response. At 1:06 I asked for a response. At 1:10, I commented that it appeared that the online reviews about customer service were correct. NOTHING. At 1:11 I indicated it would be the last $99 AVG would get from me and I would be deleting the product and moving onto another. Finally, a response (ha)! The customer service rep ended the call.

What is the point in offering a 'free' antivirus program that isn't 'free', AVG also recently added 'ZEN' to their 'free' package. It's compulsory if you want the latest 'free' anti virus software and bombards you with even more price hiking lures/blackmail, literally every time you'd check your dashboard or anything come to think about it. A trial should be just that, a trial. When the 30 day period of using their merchandise is up that should be it finito. However they are like those annoying guests that won't leave house even though the party finished 3 hours previously. Boxes spring up "do you really want us to leave?" Er Yes that's why i clicked uninstall and as for ZEN this additional pat of the program takes it up to a whole knew level of 'single white female' refusing all the polite hints and shoves to vacate your computer and constantly reminds you that you actually don't know your own mind and it has to stay, since when did meditation become 'bunny boiling'? Perhaps I'm the only one it liked so much because I haven't read much else about ZEN but it could also be that people just paid the ransom demands for peace and quiet and are living happily ever after, all they say ignorance is bliss. It's a bit** to remove. Firstly it told me to uninstall the 'PC Tune up' so I did (well I was convinced I did in my madness) yet then every time I tried to finish the uninstall this box would pop up telling me it could not leave my system until I had removed PC tune up. That is when I really lost the plot and invited the madhatters Guruaid to the party. Aah s*** what an apocalypse (but that is another review you'll find listed somewhere among all the fake one's they've added to this site to give themselves such a high score). On the AVG site itself it admits there is no process to uninstall Zen and GuruAIDS confirmed the very same thing. My Dell desk top was f*****and I mean literally, perhaps by the mad hatter? The white rabbit kindly dug a deeper burrow come mortuary for the desk top. Thanks AVG, it's really sensible to create a program that cannot be uninstalled and there is a name for it, think it begins with T and has something to do with horses. They shoot horses don't they and this one needs it!.

Absolutely great internet security packages which includes everythin that you would need as well. The price is half that of the competitors and the software is more reliable than my previous one. Ive just bought the basic package but it still includes all the protections.
One of the best customer services ever and they also provided me free upgrade version which I normally would have had to pay. I think its cool and most perfect package which is extremely reasonably priced as well.