Auto Anything

I would give -5 stars all day to this terrible company. Typical of the internet age, they already have your money so nothing else matters. They do not honor the prices or terms on the website, even if you call to confirm. Again they already have your money so... No need to go into detail about how i was ripped off on my order by blaming a truly reputable parts company (Belltech) I have used many times over 20+ years. My order # is *******. They already have my money, don't expect to hear back.

Fast shipping to California. Great online customer service. Immediate price match. Very competitive pricing. Accepts PayPal & Google Trust. Everything great, except restocking return fee. And I didn't even open the package.

Ordered brake calipers for my car front and rear. Had appointment set for my mechanic for 2 weeks. Get the parts they went to put them on. They did not fit. I triple checked with them and they still sent the wrong parts. Now I can't get a hold of anybody for the last 3 days. I've been calling on their website trying to do the instant chat emailed emails won't go through. It's like no way on the planet. You can get a hold of these people and I'm going to end up being stuck with very expensive parts that I cannot use that need to be returned and refunded. Very frustrating... I mean seriously. Frustrating

I ordered a lift kit for my truck/trailer about two weeks ago. At first, with the first 2 orders there was confusion and AutoAnything canceled the orders. Problem - they never contacted me to let me know. And the reason for cancellation both times was a delivery address issue. It was several days before I contacted them each time only to find out that the order had been canceled. Finally, on the 3rd try, with the help of customer service and the accounting department, we finally got a workable order done. I never thought it would be so complicated.

After all was said and done, they gave me the part at cost and charged no tax. They ate the shipping cost and I basically paid the listed price for it. Then Fedex fouled everything up.

When I did contact AutoAnything by either live chat or phone they were always attentive and helpful. I found that communication was the key here and they tried.

When Fedex finally decided to release the package that they were holding hostage (for no apparent reason); I found that the kit was very stout and in excellent condition (new). It is what I wanted and I hope that all will go well with the install.

Would I use AutoAnything again? Probably. I would just request from them that they not use Fedex as their delivery agent and also to remember that communication with the customer is critical.

I ordered a item on sale from on one of their promo emails. 1 week goes by with normal "we are shipping your order" then I get a product backorder message. Then later the same day Auto anything sends me a cancelation email saying they will refund me. The next day I get a new email from them saying your interested in this product click here to add to your cart. Turns out to be the same item I ordered now its available to ship but no longer on sale. I contacted them and they will not honor the sales price.

I made an order, they charged my account $201.56,4 days before the order was to be delivered I got an email saying I cancelled the order. Which is not true. Of course they have a customer service phone #—but no customer service. They say email them. Did so 3times. It's going on 6 weeks and no response and no refund.
Any ideas on how to get this corrected?

So after receiving no mounting hardware as advertised, the company followed up with the enclosed email pic, now they respond saying basically your out of luck go buy your own hardware... we made a mistake. Typical for this company... stay away

I recently purchased 3D Maxpider floor mats for a 2020 VW Tiguan... They were the best price around from AutoAnything. They also shipped and delivered very quickly, and I am more than pleased with the product. The only downside was that 3D failed to incorporate the clips into the front passenger mat, but otherwise they fit flawlessly. They have the right amount of grip to not restrict your feet, but not to let them slide all around when wet.

I have purchased thousands of dollars from Auto Anything so I decided to purchase from them when I needed items for my new truck. What a mistake. They sent the wrong product and it took several phone calls from me to finally get the refund I deserved. Their customer service stay is horrible. They have a hard time understanding English and when they do, they get it wrong. Moreover, they took no initiative to help me. I had to lead them by the hand in order to get a refund. Totally unacceptable.

I contacted AUTO EVERYTHING to try to buy a truck bed cover. They said they had it in stock (which they did not). When I placed the order, the shipping date came and went and then they said the manufacturer would ship it directly. That day came and went, and I reached out to the manufacturer who said that they did not have an order and that he cover was no longer even made.
Read all of these reviews. This website is little more than a scam site that takes your money and never delivers anything. How they have not been shut down is beyond me.

Order some chrome for the front and a nice tri-fold for my new Ram 1500 and it came quick and it is greal looking on the truck. I will definitely use them in the future

This is in response to another delayed order. I grit my teeth on the first email but decided to cancel an order for floor mats since the delivery was extended out another 3-4 weeks. I was told I could not cancel until they received an OK from their late supplier. Very disturbing since AutoAnything charges your credit card immediately upon order placement. They don't care if the order is late since they have their money. No More, enough! What a rip off outfit. Reported to Pay Pal

Ordered saddleman seat covers for a Ford Maverick.The plastic piece that connects the straps broke and ordered a replacement then I got covid so by the time I tried to install the covers it was past 30 days.They didn't fit well at all but was told since it was past 30 days they wont do anything.Wont order from them again.

Ordered a set of floor mats that showed in stock. Received notification several days later that the ship date was delayed by 1 month. Once the second ship date came around I received a notice saying sorry, factory discontinued this item. This place is just a fly by night broker. Use Amazon, Walmart, or just some guy on the street with a sign. All would be better options.

I was lied to and told an indoor storage bag could be used outdoors. I have been trying to contact them for over 3 weeks for info on my warranty and I keep getting the same email. The phone number is not real and they claim they have a live 24/hr chat that is none existent when you try to find it and use it on the website

I'm done with AutoAnything. Of various orders over the years, few come correct, without issues. And, forget the chat box feature. If you ask anything off their script they have in front of them to repeat over and over again, they get lost. AA isn't worth the hassle. They can blame covid now, for current purchase now months delayed with repeated shipping dates changed but they were like this even pre covid.

I will never Buy anything from you again, you sold me the wrong parts for my truck, I had your employee, via Chat, recommend this part for my truck, he actually told me my inquiry was for the wrong parts and said the one he recommended {ordered) was correct. It is your fault I paid for the wrong parts, you are to blame for the miss-order. I will spread the word that you are not to be trusted and buyer beware.

Easy to shop, easy to have live chat, easy to reach someone on the phone. Everybody has been knowledgeable, even to the point of recommending not purchasing one of their products because it would've been a bad fit for my requirements. The prices are great, most shipping is free, they remember your viewing history. I've had nothing but positive experiences from these guys.

Loved my money, has fought me to refund my money for a wheel they had returned to their warehouse by FedEx! Had to file complaint through Amazon. They were told by amazon to cancel the order 1 whole business day before shipping! Horrible company!

This company sent me the wrong item and then wont take it back. If I could leave less then one star I would

Purchased Fifth hitch from them at recommendation of their parts specialist was told if it did not fit or work return would not be a problem. Got the product and then found out it would not fit in my truck. Was then told after i contacted they did not accept returns on this item. Had to threaten to sue in small claims and they finally took the return but my fees were almost 1/3 of the cost of the item a little over $400. Do not use these people they lie and will do anything to to sell a product.

Like most other reviews on here and other websites. This company sucks in every way possible. With so many really bad reviews, mostly shipping problems. It becomes clear they don't stock much. Just a poorly managed middle man. Ordered seat covers 12/18/21. New delivery date 1/18/22 who knows. Best way to put them out of business contact suppliers and let them know how their name is being dragged through the mud by these people. I guess if I had so many complaints I would turn off the phone to.

Received a part that didn't match what I ordered. After about 10 emails over about 3 weeks, they decided to refund my money, minus 20% re-stock fee, and charging me for the return label. I finally contacted my credit card company to dispute the charge. That resolved the problem. It seemed like all I got was a run-around trying to get it resolved. Poor customer service. Will never do business with them again.