I had fun bidding on items and felt like I got a good deal until it was shipped to my home. I had one item that was sent with two rags in the bag instead of the video camera. The other item was damaged when it arrived. It has big dents all over it. It was suppose to be a night light moon. My autistic grandson was very sad that it was damaged. All of the other items that I received arrived as described. I think if the fragile items were sent in a box, it would not get damaged. Shipping in a bag is not much protection. I was pleased with the return credit for the missing and damaged items.
Some products are of very good quality while others appear to be cheap imports from China or Taiwan. I received two hats recently one was flattened so badly that it will never get it's original shape back the other had poor stitching and had unraveled alittle prior to even being worn once.
I ordered 10 different items and everyone that has arrived so far are from China. No packing slip, no instructions, no boxes. All items shipped in bubble mailers. Quality is marginal at best. All items have been just cheap items. Would not recommend at all.
Tophatter has a very wide selection of products to choose and bid on.
The price you bid is the price you pay if you win that bid plus shipping if specified, otherwise most shipping is free.
The product you receive is sometimes either not what you ordered or slightly damaged from time to time and is sometimes late on delivery, I've had a few instances, but for the most part, you do receive some very good items, you can click on the item and read about it EX: if it's new, refurbished or what ever before you decide to bid on that item... the saying goes "you get what you pay for". It's a fun site and you CAN get some (in the old slogan of building 19) Good stuff cheap... I still go there and will continue.
I would have listed it as a 5 if it weren't for a few merchants that sent me the wrong items. It appeared as if they were doing it on purpose, obtaining a refund was like pulling teeth and return shipping almost the s.ame cost as the product. Yet there are many merchant who were very quick to admit their mistake and make amends, hassle free.
Excellent Customer Service! I am a real customer and I live in Brownsboro, AL. I have had a few problems with shipping, items not being as described, etc. but Tophatter Customer Service has always provided quick refunds or credits.
I am happy with the items i have purchased,,,,,,,, the couple items that i ordered which didn't make it to me was promptly refunded to me with no hassle at all,,, this company strives hard and true to make sure the customers are happy with not only the purchase but the buying experience itself,,, i am very happy with Tophatter,,
The photos of what you bid on do not look like what they do when they arrive, the products are very poorly made. I purchased a necklace that claimed to be sterling silver and it turned colors within a week. It was a very upsetting purchase. A lot of other things I've purchased aren't what they appear. On the other hand, there were a few things that I liked. I won't be shopping as much. I will be careful as to what I purchase.
I love this site! It has been fun bidding on various things. It feels like most of the items come from China post but there are a lot that are in the US as well. I have always given a max $ amount that I would spend for an item and so I have never felt cheated or that I did not get a bargain. Some things get here fast and others take a while. There are also opportunity's to earn credits by being a top bidder or on certain items there is a cash back reward.
There are so many great items and the price is most of the time shipping could be a bit faster at times overall i love shopping at this site thank you so much tophatter.
It is not only addicting but so much fun! I have the best time bidding for amazing offers! The quality has been down right mind blowing and the wins keep coming.
I really enjoy shopping on Tophatter. The prices are reasonable (as long as everyone would back off from a bid sometime. Makes no sense bodding anyone up. Save money your self.) prices product's are just like what you read in the description and see in the picture.
Last thing is customer service does thier best to make you happy and do it in a timely matter.
The biddibg is great you just don't get your order when stated. Was shown to get purchase before Christmas but on final confirmation it was much later.
I am so glad I found TOP HATTER I love the things they have to Bid on. There are Two things that I don, t like free shipping should mean Free shipping I have Bid on things that say free shipping and then find out the there is shipping.and it is almost the same price as the thing I Bid on.if it says free then that is what it should be period.
I started buying products and online they look like good quality my first item was a laptop, turns out I was sent a scratched up refurbished one that wouldn't even turn on then I had to fight to return it, then I had a bunch of items that I paid for and it said " in transit" so I waited and the day came and went that I was supposed to receive them and I emailed them and I got a response saying, oh yeah you won't be getting those items we've had a delay sorry we didn't reach out to you but we'll refund you your money but it'll take 5 days... my thought is this if the deal looks to good to be true it is so long story short don't buy the knock off crap on TOPHATTER
Fast service watch you bid and check out the products before you bid other wise love the site. They send the item if you win to you with in a few weeks were usually it takes over a month to come from over seas
I happened upon the site by accident and became an instant fan. I bought a Robot floor cleaner for $20; a beautiful blue blouse for $12; 3 rings for $12 and a rolling pin for $7
I do not wish to add anything further
Tophatter is great however it's there sellers that I would have to rate lower. Alot of things I have received are cheaply made or not as described. And then there's some I don't even receive or it's broken but that is not Tophatters fault.
Where can say too much right now only joined of month ago but so far I am enjoying the sight I hear purchase ever items only receive one so far and it was beautiful so with everything else coming in the mail I do pray that the all to my expectation over all I am adjoining
A bid site that has many varied products to make unusual gifts. Lots of quality items but a few lemons.
Overview
Top Hatter has a rating of 4 stars from 36 reviews, indicating that most customers are generally satisfied with their purchases. Top Hatter ranks 284th among Gadgets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members