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WPMU DEVReviews 331

4.4

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WPMU DEV Reviews Summary

WPMU DEV has a rating of 4.4 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 1st among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80

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North Carolina
1 review
1 helpful vote
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I have been a member of wpmudev.org for over a year, and i can say with all sincerity, it has been an all around great experience. From customer service, to their magnificent team of expert supporters and the quality of their products, i have been extremly satisfied.

Date of experience: May 8, 2015
Hawaii
1 review
1 helpful vote
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WPMU Tech Support
April 17, 2015

wpmudev.org has awesome support for plugins and themes dealing with Wordpress. I highly recommend them to anyone wanting to build a business around the Wordpress platform.

Date of experience: April 17, 2015
France
1 review
11 helpful votes
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(English is not my 1st language)
I honestly discourage to do business with them. Unless you want to lose a lot of your precious time.

I bought the classified plugin full of hope. I read all of the documentation, used a fresh install of wordpress with no others plugins in it. Their damn plugin couldn't work as advertised! I tried and tried and tried, lost so much time, wrote to their support by forum, and by mail, some of them even disappeared without solving anything. They had full access to my website.

One of their support member even tried very hard to make that bad plugin work, and couldn't do it. Their own plugin...

I obviously asked them a refund, they said no. I told them to make their plugin work then. They couldn't do it. I have still haven't got a refund by now. And of course no protection from paypal, so I'm probably just scr*wed...

Others true professionals like for example EDD, refund you if your not happy with their plugins. And actually resolve most of your issues. So I can't understand why wpmudev sell plugins that don't even work. That's just stealing people! I can't believe that level of unprofessionalism exist.

Date of experience: March 17, 2015
Tennessee
1 review
2 helpful votes
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WPMUDev is awesome
March 13, 2015

Great products for wordpress with excellent support.

Date of experience: March 13, 2015
North Carolina
1 review
3 helpful votes
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Without question, this site is your goto for all things wordpress. As someone who is developing in WordPress, you certainly cannot "know it all" and hence you need to turn to someone to help solve or help guide you to customize your needs. WPMU is just your site.
Their forum and search library is extensive and they are very responsive when you have to open a ticket for a specific issue. Also, they offer live chat support at various times to support the global workforce.
All n all a great value, to help me when I run into an issue with WordPress- and it doesn't even have to be their products- though I elected to use several plugins because of their guaranteed integration.

Very satisfied member.
Mike P
Polaris Group LLC

Date of experience: January 27, 2015
TZ
1 review
2 helpful votes
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Since started to use their plugins and themes, my job has been so much easier. And I saved lot of money hiring professional IT and software developers. Now I can serve my clients with ease and with professional tutorials, videos, etc. All under my name.
Keep it up, good work.

Date of experience: January 26, 2015
Canada
1 review
2 helpful votes
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As an ex-tech support person, I have high expectations for the support companies offer; these guys haven't let me down and are quick to source solutions for Word Press plug-ins and themes. They have also been more helpful than my service provider for trouble-shooting server-side errors. Thanks, Mpmudev.org.

Date of experience: January 16, 2015
California
1 review
1 helpful vote
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I have been a member of WPMU DEV since 2011. It is the ONLY company where I look forward to paying the annual membership fee.

WPMU DEV is one of the top companies in the WordPress community today because they had vision and foresight when WordPress was in it's infancy -- that WordPress was going to change the "how" of website development.

WPMU DEV has 350+ Plugins and Themes, and every one of of them is an amazing tool. I've installed many of their Plugins and, for the first time, recently added the Fundraising Plugin to a nonprofit client's site.

From my side, there were no hassles getting everything set up. On the nonprofit side, I was easily able to set User Permissions; giving the bookkeeper and Committee Chair the perfect level of needed access. They were so impressed by being able to run their own Crowdfunding campaign, that I have been hired to completely overhaul their website.

WPMU DEV has given me solutions to offer my clients to help their business growth. I have become a "one-stop Plugin shop" for much of the code that only a few years ago I hired out to programmers.

My business offers e-commerce, blogging, social media, fundraising, email marketing, event, membership and appointment management -- SOLUTIONS. So, thank you WPMU DEV! I look forward to seeing that it's time to pay my fee.

Date of experience: December 21, 2014
GB
1 review
2 helpful votes
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WPMU DEV support was very helpful and informative (This is what needs to be in the wordpress codex) and in my opinion would make the basis of a very useful and valuable article.

This was exactly the kind of expert support I was hoping for, worth every penny.

Thanks very much!

Date of experience: December 13, 2014
Mexico
1 review
2 helpful votes
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I've been a member of WPMU Dev Premium since 2009 and I absolutely love it. Since I wanted to develop projects with multisite and buddypress, I knew from the beginning I should just stay close to the best on the field, and almost no one did any commercial products for WPMU back then, since it wasn't even part of the wordpress core.

What I got was beyond my expectations, since not only I have a myriad of awesome plugins and themes under my belt that cover a very wide range of functionalities for all sorts of web based projects of my own and for clients, but I also get unparalleled support, and this is worth 10x more the cost of the subscription. Any time I submit a ticket I get immediate support but also there's always the daily scheduled sessions to guide us through every aspect, not only of their products, but also of wordpress and buddypress themselves, hosting issues, etc...

There's also constant updates of every product and further development of new ones, always responding to our needs, since they are always listening to the community of WPMU Dev Premium users (another asset on itself, since there are a lot of WP power users inside) for our feedback.

All of this makes it easy even for clients that are totally new to wordpress to take advantage of everything, but it is also great for experienced users like myself (with 15 years+ of webdev experience)

Date of experience: November 26, 2014
Canada
2 reviews
5 helpful votes
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As a design firm, we need expediency and quick application. WPMU DEV definitely delivers on both accounts and has excellent customer support.

Date of experience: November 19, 2014
Nevada
1 review
3 helpful votes
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As a freelance web developer I am always looking for tools that I can use to make my life easier and deliver more value to my clients. WPMU Dev is an excellent resource in my arsenal. They offer a wide variety of themes, and their vast selection of plugins are top-notch. With up-to-the-moment updates I can always be confident that all they offer will be compatible with WordPress' latest versions.

While their product is great, their customer service and community attention is even better. I've dealt with George, David, and several others and have always found them to be very quick to answer (even on the weekends) and super friendly and helpful.

If you design sites, or even just one site, in WordPress, I'd highly recommend checking them out!

Date of experience: November 11, 2014
Australia
1 review
4 helpful votes
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Best online support I've ever had, time sensitive and helpful - well worth the price of admission...

Date of experience: October 24, 2014
Germany
1 review
4 helpful votes
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I have to tell you the truth: I'm a wordpress poweruser. I'm using wordpress on every of my sites and most of my customers sites too. So it didn't take long to get in touch with wpmudev. Almost on every project which I have realized I'm using minimum one or two plugins to extend my site functionality. A must have two every responsible webmaster.

Date of experience: October 21, 2014
GB
1 review
4 helpful votes
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Fantastic support and a great team! Cannot recommend highly enough!

Date of experience: October 6, 2014
Nevada
1 review
6 helpful votes
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I've been a subscriber to WPMU for over a year now, and the service is probably the best I've used in my small WordPress development business. The tech support that you get from the staff and the community have more than paid for the subscription price. Throw in access to all of their plugins for free -- awesome deal. I highly recommend the service.

Date of experience: October 2, 2014
Cambodia
1 review
5 helpful votes
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Timely and Professional support is provided for both post-sale customers and presales.
All services and products are 100% as described on their sales pages.

Date of experience: September 9, 2014
Texas
1 review
7 helpful votes
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Support is excellent this is an expense I am glad I chose to maintain. I'm looking to increase my revenue and by having WPMU Dev in my pocket I know I will.

Date of experience: September 9, 2014
Poland
1 review
8 helpful votes
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I have been using wmpudev plugins since 2010. Now I'm considering renewing my membership.

As a website developer with main insterest in wordpress, I also value time and professional supprot. What I need in my projects is well writen, fully supported, wordpress plugins. In my project I use Autoblog, Infinite SEO, Recent Custom Posts/Comments among many others, especially plugins dedicated for multisite functionality. I also implement wpmudev solution on standalone wordpress sites.

During each project, I spent many hours with wpmudev consultans discussing issues and asking - questions or issue has never been left unanswered. In addition, some projects showed that external wordpress solutions work fine with wmpudev plugins - like localization standard WPML or independent theme authors (e.g. On themeforest), who provided dedicated fixes and support. It is fantastic experience to know that you can count on the platform you have chosen and have reliable partner to work with.

5 stars service, thank you and despite of the fact I'm working less with wordpress nowadays, I am staying with wpmudev.

Date of experience: September 7, 2014
Oregon
1 review
5 helpful votes
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Really excellent support

I'm very new to design and doing my own site.
So of course, I've contacted them quite a few times and the support is always very quick and very kind and supportive.

Highly recommended.

Date of experience: August 31, 2014

From the business

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.


wpmudev.com
Founded in 2005
Birmingham, AL, United States