Wowcher UK

I ask for my money back as the whole redeem thing is a scam u pay more get it posted no reply's from them and gave me credit wallet I'd never use again gave me this I want my money back in my account not on a scam site

The website is horrible, unnecessarily complicated. I ordered a bed because I thought it was cheap. I then thought it will be delivered not knowing that I had to claim the bed with my wowcher wallet. When I eventually did, it now asked for about 40 pounds for delivery which was never stated before when I made the actual payment. I decided I no longer wanted it so I had to transfer back to my ''wowcher wallet'' but to get a refund is so complicated, there's no telephone number. I regret using this site.

I emailed them, they then replied saying I will not get a refund to my bank account even thou they are 100% aware that the product was never shipped out to me.

My children saved their weekend job money to buy a night in a hotel for me as a present. The hotel closed its doors to holiday guests before I went and refused to reply to emails etc. I contacted wowcher to request a refund or credit. They at first refused then started ignoring emails and cut off the live chat. Eventually after persisting they gave a credit failing to explain how to use it by the time they replied it had expired as the credit was only valid for 5 days! They then ignored further attempts at emailing. Their customer service is appalling they don't care whether you receive what you paid for or not. I would never buy from them again. Their refund/ credit policy isn't worth a jot and if you don't receive what you paid for tough luck. Save yourself the grief and buy elsewhere as it's not that cheap in the end and there is definitely no refund!
Disgusting company read other reviews and you will get the picture.

I ordered on wowcher on the 6/6/23 and up till date nothing came through my door.
I made and effort to contact them and they were saying because I did not click the voucher after my order I have lost my £30 page to them. Please avoid them at all cost. Shop with other reliable websites

I had to give this review one star as I had no option to give Wowcher a zero rating. A shockingly complicated site to use, customer service via WhatsApp and in slow motion and every excuse in the world not to give you money back. All other reviews seem to have experienced what I have. This site is without a doubt my worst online experience and has left me £200 out of pocket.
Stay well away!

Placed an order 10 days ago have emailed numerous times to so called customer services absolutely no response have no idea what has happened to my order worst company I have ever felt with on the internet avoid at any cost

I purchased a wowcher for a 2 course meal and a comedy show with drinks. So I book a hotel in London as we live in Northamptonshire. Pay a small fortune in train fares. Arrive at the venue to be told we are the only ones booked and they weren't putting the comedy on. We left and I am flaming furious! What will be done as far as a refund is concerned and paying towards our totally unnecessary expenses? First time I've ever used wowcher and what a sham!

Don't buy £14.99 plus delivery £3.99!
These are THE WORST pillows ever
I've only had them 6 weeks
They are such poor quality
Sagging filling after 6 days
Awful
I've bought Primark pillows which were £4.50
And Far Superior

Dont buy its a scam they sell vouchers not a goods. Paid 29.99 £ send me a voucher which expires within couple days. Than send me 5 £ in another voucher. I give up just write this review. Not worthy of purchase!

Complicated, misleading, overwhelming email assaults. Just not worth the effort and the three things i bought werent real discounts. Available on amazon more quickly and at exactly the same cost. Bombarded by emails, dozens and dozens a week. Absolute nightmare.

They robbed me of £83! Their process of issuing vouchers is not explained clearly, why bother with vouchers? Just send what you want! They charged me twice for the same item & there is a £10 monthly membership fee, what i did not know about! Their appeal process is bias &if they do offer a partial refund, you got to spend it with them. Do not buy from them, they are thieves! ROBBING BASTARDS! I could not give 0 stars

Two months ago I ordered bunk bed for 259£ from Wowcher (bed provided by sleeping softly or furniture4you) I never received the bed and asked for refund. Never received refund either. I can't communicate with non exciting fraud company. There is no customer service. Via WhatsApp I have multiple promises that I will receive my refund.
Please help me.
It is almost Christmas and I don't have my money back.The order is *******

Bought a headboard - it never arrived, I discovered it had been damaged in delivery and returned to supplier. I didn't have time to wait for another delivery and requested refund. The merchant refunded wowcher. 2 months after purchase I have a wowcher credit to be used within 3 months. A timescale to spend my own money WTF I want the money in my bank account. Lucky for me it's £35 some folk lose hundreds. Take your gamble that's what it is.

Awful site.avoid at all costs.you wont get your money back.the prices are low because you dont get anything for it.hard to contact.no communication.had to give 1 star because you cant leave a review otherwise.no star us what they deserve

Do not use this website. I purchased a holiday to Lake Como with flights and hotel "included". There was no flight information given once purchased so I redeemed the voucher assuming this would then allow me to select flights. I was then called by a travel agent who told me that the flights to Lake Como would get us to Italy at 11pm at which point the train to the hotel would not be running so we would have to pay €120 for a taxi. He then offered to switch the flights to more reasonable times but said this would cost an extra €79 per person on top of the already paid voucher price. I have contacted Wowcher several times about an refund and they have not responded. The customer service is appalling and the vouchers have several hidden costs which are unacceptable. Avoid at all costs.

You buy items from wowcher, and you are left at the mercy of the companies that they advertise for. I have bought three items from wowcher; one I returned and was never refunded despite having proof of postage and delivery, and two I never received. All wowcher says is to contact the company, who repeated ignore me. Wowcher needs to be banned from providing their services. You buy the items advertised only to receive defective ones or never receive them with no refund. Either way, they are taking your money.

You will find the exact same thing elsewhere much cheaper than the so called cheap price, i quickly found some garden lights, some garden planters and other things which were supposedly cheap on wowcher at a fraction of the cost on ebay

Paid for goods with pay pal got ripped of with goods that are nothing like the photo
Pay pal will not refund me because it was bought with a voucher
The sell wants another £35.00 to take it back
This is a scam