Wordans CA

Pretty much, if you don't like what you've ordered, or if they've made a mistake you're screwed- because they don't respond to emails, their return policy is non-existant.
They made the mistake on my order, and no one will get back to me!

I had some issues with my order, so I reached out to Charlie. Charlie was happy to help and responded to my emails in a very timely manner. I will definitely be buying from Wordans again just because the customer service was so great!

We had an order purchased twice and have sent countless emails to have this resolved and have yet to hear back from them. We were so excited to do lots of business with them but unfortunately it has come to an end from the poor customer service. Very disappointed.

I love Wordans! Super quick shipping and great customer service. I buy all my hoodies for my business merch through them. Last time I forgot to order a few things so had to pay shipping again, but Charlie refunded me and the money went back towards my next order.

I had placed a big order and only half showed up. I called the customer service line and was connected with Charlie Cox and he went above and beyond to figure out what was happening. He called Purolator to see where the other package was and what the other tracking number was. He called me back within minutes with the information. It's people like him that make you want to continue purchasing through this company. Thank you!

I recently had an issue with an order and had sent a few emails but had no reply. My email was picked up by Anna kulic who was understanding, courteous and very helpful. Within an hour I had all issues resolved and was happy with the outcome. If possible and needed I would prefer to have help from Anna should any issues arise in the future.
Dan@ Taste-Tee Custom

I ordered a bunch of sweaters but wasn't overly impressed with the sizing. Alejandro was quick to help and suggested some other options.
Overall, shipping is fast, customer service is quick to respond and friendly.
I will continue to order from Wordans.

I received a completely different item from what I ordered. I contacted Wordans by e-mail and dealt with Alejandro who was quick to correct the error; and I received a replacement within an acceptable time. Five stars for service. Overall four stars because the wrong item was sent.

I had emailed about how to send a email transfer as I was a bit confused and I got a response the next day! Alejandro was a huge help and even gave me a 5% discount for my troubles. I am very impressed and I can't wait for my order to come in! I hope its the same quality as their customer service!

Charlie was very friendly, polite and helped me with my questions and concerns! He followed up with me quickly via email and went over and beyond! I had previously dealt with another rep who was not helpful and provided false information which almost made me switch wholesale companies so Thank you Charlie for everything and assuring me I'm in good hands with Needans, you really helped!

Got an email from Charlie while placing an order and he helped me and gave me a discount code. I love ordering their hoodies for my cake business merch, great quality and accurate and fast delivery. Thanks again!

We placed an order that was missing a few items and we got in contact with the customer service team that handled everything very well and promptly. Received the missing items within days of the complaint and was kept in the loop the entire time putting me at ease that my concerns hadn't be forgotten. Alejandro Did a great job and we are thankful for his diligent work.

Great great customer service, never really had a problem with any of the items, besides one time i got the wrong size in like a year and Alejandro really got on that asap, not much wait for a reply, and everything settled and fixed in a matter of 3-4 days!