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Wordans CA

How would you rate Wordans CA?
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Mississippi
2 reviews
19 helpful votes
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Class action lawsuit!
December 7, 2017

If I pay to have this done how many people are willing to join me? I am appalled at how many people Wodan's have stolen from. If everyone notices on replies from Wordan's it is the same. It is a generated form response, not an actual person. They will reply to website review company because it makes the review site think they are handling our problems. I do hope even this site is smarter than that. The answer's Wordan's are giving are repeated responses. Of course there is no Rep name at the bottom of the response. I have shown these and ton's of other reviews and my atyorney feels I should move forward in putting this company out of business. Wordan's if you care about your survival after failure you'd better reply to someone! No working phones? Are you not a business? No customer service? No email response? Do you not have any reason a customer may want to speak to you directly? If you think your business can survive on a fraudulent website alone you are wrong. We are all coming for you and we will bring you down! Oh and my order number is *******. And don't bother replying because its the same response you've given everybody else. I will probably never see my mercandise I ordered from you but I will get my money back and then some and have the satisfaction of watching your business fall and you loose everything

Date of experience: December 7, 2017
Wordans R. Wordans CA Rep
over a year old

Hello Judy,

In fact, there is someone replying to each and every comment on the websites but since the issues are very similar, the responses are pretty much the same. We are really sorry that your order took longer than usual to deliver. Unfortunately, we experienced a software bug where the warehouses didn't receive any of our orders so we had to place them manually. We are constantly working very hard to make sure every customer is satisfied and we understand it's frustrating waiting for something you've already paid for but we're working on fixing that issue as well. Our phone line is temporarily offline to accommodate current customer's requests from our high season and we'll be back online very soon. We would be more than happy to offer you a discount to compensate this unfortunate situation. Don't hesitate to contact us if you require further assistance and please accept our genuine apology.

Best regards,
Rebecca

Canada
1 review
2 helpful votes
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Sweater
December 13, 2020

Received an order of sweaters - after 3 wears, the pouch began to give away. Will include a picture. This is from the Gildan Heavy Blend

Date of experience: December 12, 2020
Tennessee
1 review
0 helpful votes
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White Board
October 5, 2017

Shipping was extremely fast, and the product is exactly what we needed, we will be shopping at Wordans for all of our office purchases.

Date of experience: October 5, 2017
North Carolina
1 review
2 helpful votes
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Placed a order in December, never received it. Emailed several times about refund only to get the run around. Almost 7 months later still no refund.

Date of experience: June 19, 2018
Canada
1 review
0 helpful votes
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Amazing customer service and amazing quality of clothing my first order shipped next day!
Also love that there is an option to email transfer

Date of experience: December 31, 2020
California
1 review
0 helpful votes
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Processig
October 15, 2017

It's been processing for a week and hasn't even shipped yet it said 3-5 days how long will it take to deliver

Date of experience: October 15, 2017
Pennsylvania
1 review
3 helpful votes
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ZERO STARS
January 12, 2018

DONT BUY FROM WORDANS... YOU WILL LOSE YOUR MONEY... NO PHONE... NO EMAIL RESPONSE... I AM IN PROCESS OF GETTING MY $ BACK... HAVE TO CANCEL MY CREDIT CARD... AND WAIT...

Date of experience: January 12, 2018
Wordans R. Wordans CA Rep
over a year old

Hello Michael,

We sincerely apologize about the delay and the inconvenience caused. Please note that we've experienced some delays due to technical issues. Could you please provide an order ID?

Thank you,

Canada
2 reviews
0 helpful votes
Follow Tuula L.
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Products as described
December 10, 2020

Ordered 2 heavy sweatshirts and 2 sweatpants
Shipped quickly product was decent quality
Finally got size small which is hard to find
Happy with quality price and product

Date of experience: December 9, 2020
Canada
1 review
0 helpful votes
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Great service
January 2, 2021

Ordered twice from Wordans. Customer service is awesome (Thank you Alejandro).
Shipping is fast (received my order within a few days).

Date of experience: January 1, 2021
Canada
1 review
0 helpful votes
Follow Amanda S.
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Alejandro was extremely helpful! He fixed my issue immediately. He also communicated very effectively to keep me updated of next steps.

Date of experience: November 25, 2020
Canada
1 review
0 helpful votes
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The best customer service
December 12, 2020

Get your clothes from here, if you have any problems. Let them be known they will take care of you. Thanks!

Date of experience: December 11, 2020
Florida
1 review
1 helpful vote
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Order ******* placed during 03/2018. Till now no response to e-mails. Very bad. I am going to dispute the transaction.

Date of experience: June 15, 2018
Florida
1 review
0 helpful votes
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Big thanks to Charlie who courteously and efficiently settled my little delivery problem.
Always a pleasure to work with Wordans.

Date of experience: November 25, 2020
Canada
1 review
0 helpful votes
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Refund
January 8, 2021

Alejandro helped me with getting my coupon credit changed into a refund today!

Thank you Alejandro and Wordans team :)

Date of experience: January 7, 2021
Colorado
1 review
0 helpful votes
Follow BRENT D.
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Finally got my order
October 20, 2017

IF I COULD HAVE GOTTEN A CUSTOMER SERVICE PHONE NUMBER, THIS REVIEW COULD HAVE BEEN 3 STAR. ORDER TOOK FOREVER, YOUR BUSS. MODEL IS BROKEN, BAD FOR GROWTH!

Date of experience: October 20, 2017
Wordans R. Wordans CA Rep
over a year old

Hi Brent,

In order to help you resolve this issue, could you please provide your order ID?

Thank you!

Virginia
1 review
0 helpful votes
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In love
November 1, 2017

I am in love with my new bar stools they are comfortable, beautiful color and the perfect height. The price was also one of the best around!

Date of experience: October 30, 2017
California
1 review
0 helpful votes
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Fantastic Service
December 10, 2020

I did not receive one of my items for my order and charlie from wordans was quick to help with everything! This was the best customer experience!

Date of experience: December 10, 2020
Canada
1 review
0 helpful votes
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Fantastic help!
December 11, 2020

Alejandro helped me out so much he was fantastic! Thanks Alejandro, you have made my purchase a great experience.

Date of experience: December 10, 2020
Jamaica
1 review
0 helpful votes
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A+
December 31, 2020

Best quality fabric T-shirts and quick delivery time. Wordans is guaranteed the best seller for buying in bulk

Date of experience: December 30, 2020
Canada
1 review
0 helpful votes
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Great
December 12, 2020

I wanted to cancel a duplicate order and it was a very easy process. Alejandro Provided great service!

Date of experience: December 11, 2020

Overview

Wordans CA has a rating of 3.1 stars from 446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans CA most frequently mention customer service, free shipping and timely manner. Wordans CA ranks 29th among T Shirts sites.

service
64
value
59
shipping
62
returns
38
quality
55
+32