Woot!

I ordered a very nice portable A/C unit, did my homework on line looked at reviews and prices and was impressed. When I received my product what I got was an older cheaper model, not even the same model number I was given on the e-mail receipt. The photo and the product I ordered and what I got were totally different. As you know they don't have a phone number to talk to someone only an e-mail. So I sent an e-mail and was basically told tough, you get what you ordered no matter what condition you receive it in. To me it was like buying a Chevrolet Camaro and upon delivery was given a Cheverolet Caviler and was told U bought a Chevrolet and that's what U get. Well if you don't have the same product call me or send me an email informing me so I can cancel it or give me a discount for a older cheaper model.

I will never buy anything from WOOT again. I ordered a gift for my grandson (#8133). That night, at 9:01 PM I received an email advising me that the package was being delivered to my street address in a different town from where I live, not to my grandson. I immediately contacted WOOT. I was told to contact UPS, which I did at 8 AM on October 31,2023. The clerk at UPS said the package was being delivered by USPS, so there was nothing UPS could do. I contacted Amazon and was told to contact Amazon Chase, which I did. The clerk at Amazon Chase told me repeatedly that Amazon Chase could do nothing to help me. Because the transaction was "pending," the clerk could do nothing. She promised me she would delete the charge but she could not do that until tomorrow. I am not sure she will remember. Everyone I spoke to wanted my credit card # AND my SSN. That makes me very concerned. I spent almost 2 hours and was unable to fix the problem, to which no one would accept responsibility, and, for the first time EVER, I had to give out my SSN. I will never purchase anything from WOOT again.

3

I've returned 2 wireless chargers because they are weak. Woot charged 'adjustments' more than I payed for the product. They are NOT thrustful. They steal your money. DON'T buy there

Effing terrible. I get a deal alert about Woot. I get really excited, see the deal, it's PERFECT. I sign up, place my order, get verification emails and see the charge pending on my visa account. I LOSE almost 6 hours looking for a grinder for my new toy, reading reviews, and getting my wife excited. I SHOULD have been studying for my upcoming exam. The next day, I check my account to see when the order would be shipped. Nope, nothing there. I contact their customer service, and they finally respond by saying my order was DENIED. WHAT THE HELL! Supposedly, they had "problems" with my card information. I've NEVER EVER had problems with my credit card, and they SHOULD clear the charge before sending out ANY authorization email, those bunch of TWATS.

$#*! WOOT!

To expand upon my earlier review, I have purchased from woot several times. Their return policy is TERRIBLE, and they are not responsive even when the problem is THEIR FAULT, such as when they sent me THE WRONG ITEM.

Good thing I signed in to purchase through Amazon and had a company with good service in the middle. Amazon refunded my entire purchase, whereas Woot customer service sent me away with no response.

Will I buy from them again? Occasionally. Some of their deals are great, but try shopping arround. Target, Walmart, Kohls, etc will give you similar deals (wait for a coupon or sale) on the same or similar items. Woot is OK, but often just useful for finding what a good price is before shopping elsewhere with better service.

Reasons:

- No return
- No cancelling order
- Super slow customer service responses, you asked a question it will take days for them to reply
- Super slow delivery, it takes them days or weeks for them to 'preparing shipment' and again another several days or weeks for the delivery to arrive
- Defected items, we got an cheap modem but it's not connecting to internet time to time, GOOD NEWS is, you cannot return it!

Seriously, just a few bucks cheaper does not justify been treated so badly.

Just DONT SPEND MONEY ON $#*!!

TERRIBLE BUSINESS. WARNING: They falsely advertise their products, they try to entice people with their "Limited offers", and then once you realized you were ripped off they offer no customer service and point to their FAQ over and over again.

You will see that I am not the only one here with this kind of experience.

I purchased a Video Projector on Monday. By Friday, the status on Woot.com still showed "preparing to ship." I contacted customer service, and they said they would ship the next day. On the following Monday, the status on Woot.com still showed "preparing to ship." I called, then emailed, and received the run-around treatment, and gave me a list of possible measures that "they" would take. All the while, they have my money. Doesn't the vendor usually charge the customer upon shipment of the product? So, I called and emailed again. Each time, they delay 2 more days, for no reason provided. This is not rocket science! Just send the item for which I paid. I even asked to speak with a supervisor, but that did not happen. I do not want something they think is similar. I do not want a possible refund. I do not want to wait any longer. But, that is just what they continue to do. Now, it is the end of the following week, and they insist they are making every effort to "personally" take care of my issue. BEWARE! Avoid Woot.com, unless you want to be disappointed.

Ordered 2 jackets, 1 XL and 1 S. They shipped 1 XL and 1 XXL. Resolution options because they can't fill the order with the Small as ordered:

1) get $5 refund and keep the XXL that I can't use
2) return the XXL for a refund after I spend the time boxing it up, completing the RMA process, and dropping it off at a shipping facility.

I honestly think they shipped the wrong product hoping I would take option 1 and they would get rid of a product they had excess of. There customer had to spend time dealing w/ their mistake with no compensation of any kind.

Very poor customer service.

We ordered a rain barrel on 11/3. It's 11/19 and it hasn't arrived so I tried to track the package. The tracking number Woot provided is WRONG. I tried on line and automated for FedEx - nothing in system. So I called FedEx and they have NOTHING shipped from Woot.

I also realized that, even though I changed our address and it's listed as the default address, Woot used our old address to ship the product -- well, they SAID they did. According to FedEx they haven't shipped it yet...

And while researching this, I realized that we ordered a t-shirt for my husband around Christmas last year and NEVER RECEIVED IT!

I'm DONE. This isn't worth the hassle!

Good luck returning a product... Or getting help with anything. It's been 2 years and I am still fighting for a computer refund. Just filed a BBB complaint. AWFUL!

I have purchased from Woot.com many times, and though I have never purchased any electronics from them, I have been overall happy with the toys, athletic apparel, kitchenware, and most of all the tee shirts! The big draw of this site is the artist-designed shirts, among my family of four we have a very large collection. They have in-house artists and weekly design winners (anyone is eligible to submit designs) and the prices are very reasonable. I have occasionally had an issue with quality control (for example, something printed crooked, or not quite the size that the tag indicates) and they have always resolved it quickly by either refunding or replacing the item. One caveat... when you purchase tee shirts, you have a choice of standard shirts, which are Anvil brand blanks made overseas ($7-8) or American Apparel blanks made in USA ($10-11). BUY THE AMERICAN APPAREL! The standard Anvil shirts are a weird shape, sleeves too short and angled too sharply downward so that when you lift your arms, you get big bumps on your shoulders... like little girls' puffy sleeves! In addition they get worn out pretty quickly. AA shirts better fit and better fabric.

Fiverr features semi and full experts in field's from Writing SEO for your website, or drawing an outstanding characterization from your phone. Everything in between. One will edit your paper, another will create a cover for your E-book. Another, will write it for you. A stunning diversity of talent!

The deal is, and agreed upon work... is $5. Five bucks. Well it starts there. Add an extra (gig as they're called) bit of work: extra pages, additional copies, colour vs b&w, etc., the cost goes up - but only in $5 to $10 increments. Want it in 24 hours... add $10 bucks.

But what you're getting for a terribly reasonable price I have found a treasure trove of possibilities. For $5, plud an extra "gig" fee of $15, an A Capella instance of my singing a tune (which I thought sounded great), was sent to a professional sound engineer on Fiverr, and he added the musical track (and had to alter tempo here and there as I was off), and it was amazing. For $20? That's insane!

Check Fiverr out, it's a playground of opportunities, and, of course, you can sign-up to sell YOUR gig there as well.

CAVEAT! You have the opportunity to message with the pro, prior to agreeing on price and go-ahead. Ask ALL your questions at THAT POINT. Make sure you've all bases covered with expectation. You can ask for samples of seller's work. In the end, If what you receive is BELOW YOUR EXPECTATIONS, you can 1. Request the work be improved before you accept, or 2. Cancel the gig because it was just that bad. You can't lose.

Enjoy Fiverr.com, and hope everyone is well and prospering.
Warmly,
Ron