Woot!

This site is horrible. I placed my first Woot order for 2 curling iron holders. When the package was delivered, I received a mailing box, with what looked like the box that the holder should have been in but, COMPLETELY EMPTY. I thought "WOW, is this some type of joke". The only customer service is via email. They did reply that I would be refunded. When checking my bank statement today, I received credit for 1 of the 2 items, that were never recd. Just one more reason to NEVER order from this site again.

Daily Dose of Laughter and Daily Gadget Deal! - I heard about this site from my brother a few years back. www.Woot.com promotes ONE DEAL A DAY... meaning you snooze, you lose. The promoted product is available to buy from 12:00am-11:59pm each day. Some finds are incredible, some wacky, some just plain dumb. But it's a site I hit on a daily basis, if not just to provide me with some funny reading material. =) I've bought a few products from the site and it's completely legit. Service and delivery is professional and prompt. I've bought a digital camera, the Lemonader, random household products. My brother has bought a ton of electronic gadgets from this site since he's a gadget freak. Never had a complaint. On the plus side, after he got bored with a couple of them, he sold them on Craigslist for a profit! Check the site out and let me know what you think. =)

So, we ordered a GHD machine sometime back in March. We only receive one out of two boxes and then they say sorry we no longer have the item available, in April they say, please ship the box back to us and we will refund OR get a 3rd party to mail you a GHD. It is now May 30th and I've emailed them about 4 times and have not received a package nor a refund! They are fill of crap! If I could give them 0 starts I would!

I purchased Cowin E7 Pro headphones on Woot on 11/26/2018. The product has 12 month manufacturer warranty. The headphones volume control started to malfunction recently. I wrote to the manufacturer on Friday, 8/24/19. They immediately replied and pithing a few hours told me that since I bought the product from a 3rd party I have to ask them for replacement. I wrote to Woot on Saturday, 8/25/19, and their reply was: "We're sorry, but it has been more than 270 days since you purchased the product, which means that the window on our 30-day return policy has closed." When I wrote back with the manufacturer reply they answered: "We're sorry that we haven't been able to address your concerns.
We understand that this situation has been frustrating but, unfortunately, we won't be able to offer any additional help with this matter.". So basically - the manufacturer warranty is superseded by Woot's 30 day return policy and any malfunction after that - you are out of luck!

The customer service at WOOT.com is worse than bad. I received defective goods so I filed a ticket with them. The automated response said it could take up to a week to get a response. A week? What is this, 1993?
I did not hear back in a week, so I pinged them again. Another automated response saying it could be up to a week. Another week went by with nothing.
I pinged them again and finally after 19 days I got a response. It said I should contact P&F to get a replacement. WTF is P&F? I looked it up and it was Pepperl+Fuchs, a company I had not heard of. I dug into this matter on my own, with NO help from WOOT and managed to get it taken care of.
I will never buy from these monkeys again.
WOOT sells products at a discount but does not have the customer service to back up anything they do.
I do not recommend anyone buy from them, ever!

PLEASE, PLEASE, PLEASE do yourself a favor and GET OUT OF WOOT.COM. Bought a sound bar and like many others took a while till receive also like many others the item came in with a damage part in a poorly package.
Also like others, I contact them as soon as I opened the box and so far nobody answered and has been a month already, I really don't feel that somebody will contact me. It is actually a gamble, if you are luck you may get a working product.
Good luck to you if you even after read all these bad review, decide to buy something of this website.
The pic is showing the base of the speaker that came broken and the speaker just fell of.
Well I completely forgot about this review, but there is one thing that I need to say:
-After a long time, the company contact me and offer me a partial refund which I accepted. So after all I was satisfied with the ending. Just add one more star.

I have ordered a JBL Charge 5 Bluetooth speaker (cost 146 USD), and actually received a JBL Flip 5 (cost 90 USD). Unfortunately enough, from Amazon I have ordered a 24 USD accessories (silicone cover for the speaker). That totals to 170 USD, not including shipping costs.
After 1 week of negotiations - everything they were able to offer me - a 50 USD refund, which is ridiculous.
I have also contacted Amazon customer support, and found out that woot is in no matter associated with Amazon. That is another lie from them (attached is the screenshot of the chat with Amazon rep).
I'm absolutely disappointed and would recommend to everybody never to buy from them.

I haven't had terrible problems with actual purchases, but I have been wary of Woot. I found them selling extremely old and pretty useless Chromebooks on their site way past their expiration dates. More recently, I found that they have a much more restricted return policy than Amazon itself, and also charge postage for returns. Can't say I lost much money with them. Just a few bucks. Nothing more. But I have decided to block Woot and ignore them. Given their return policy and their propensity to dump crud products, it really just takes too many brain cells to figure out if a purchase is a good idea or not.

I wouldn't give them 2 stars except that their brand piggybacks on Amazon, and I think that is somewhat stealthy, bordering on deceptive... despite all the cute monkies.

Eventually I got my money back. Lots of flippant correspondence from divers "customer representatives." I will never deal with them again.

I've just been "baited and switched" by woot. Bought a wall mount "kit" which was supposed to come with HDMI cord and screen cleaner solution w/cloth. Needless to say, I didn't get cord nor screen cleaner kit. They didn't even have the decency to notify me; prior to shipping, and give me the option to cancel! Only when I notified them did they offer an; "up to", $8.00 refund; in which I replied was unacceptable more than once. All I got was some automated responses asking which option did I wish to chose (2nd option was to send it back for full refund). I didn't have a problem with woot until now, so I didn't know the customer service only consist of email; nor that they weren't BBB accredited. So, buyer beware! I will now stop referring my friends to woot

I had ordered a router from Woot on 10/22/2015, I completely forgot about the order and suddenly realized that where is my order from Woot, so I decided to check my email confirmation they sent me and Track the package they said they had shipped via FedEx, according to the tracking information it was stuck somewhere according to FedEx, so I sent an email to the Customer Service at Woot and there response was there appears to have been an inventory issue with this item. I have issued a refund and it should post to your account in few business days. Wow how come then they shipped it and there was a tracking number. I do not trust them at all this is Fishy, if I had not caught this they would have taken my money.

I strongly recommend that others not buy from this company. I bought an Asus TF300 tablet from woot.com but received it damaged beyond use. Woot said go to Asus; Asus said go to Woot, Woot said it couldn't ship me another. In all, I will be without the use of a tablet or my money for about three weeks. That is, it will take woot.com three weeks not to do what it said it would do in the first place. Why take the risk? Instead, buy from a company that cares about you as a customer. This company will not even talk to its customers. How can someone pull customer satisfaction out of that. Amazon does, but it does what it says it will do. Woot does not do what it says it will do. I'm giving this company one star only because I have to give it something to post my experience. Ignore that single star. See a zero stars instead. Don't make my mistake; don't buy from this company.

We are a non-protfit agency that needs PPEs and I orderded 2 orders of 200 face shields from them. Received 1 box of 200 and 1 box of 10 damaged face shields. I have tried to contact them repeatedly about the order. They don't answer. They tell me they can't talk to me because they don't recognize my email address. It is all nonsense. In the meantime. They charged me for the 200 face shields. Very very unsatisfied.

Found a great deal for refurbished Apple products but the bad news was the worst service and refund experience ever. After I decided to purchase, I was transferred to Amazon to complete it. Then the headaches began.
Received a box damaged from the inside, not outside abuse. The laptop was packed into an empty box, with NO PACKING MATERIAL! I reported this to Amazon immediately who had me check it out and then had me return the item for a refund after finding it totally non-functional. It has taken 5 weeks of back and forth before they even attempted a refund, still waiting for it to hit the bank. If the refund ever gets to the bank.
I had to file complaints with the State Attorney General to get any cooperation and response from execs at Amazon and action. Finally got a positive statement that the refund was processed 4 days after filing a complaint with the Federal Trade Commission (FTC). That got me action in place of the constant battle with Customer Service who demanded a photo ID or Driver's License or Passport before considering a refund! If the refund ever gets to the bank. They have the device!
Imagine an online wanting a picture ID for verification like an in-person store!

Beware of the subtle Invasion of Privacy and the intrusive tactics used, alleging "... abnormal activity in your account, or unusual activity with your account." Check the latest Amazon Terms and Conditions, they collect a massive amount of data on you automatically, from your location to following your devices and you. WOW, a page and a half of items are listed on their Data Collected page!
They have no shame in creating scenarios to justify and rationalize their action. Now, they are claiming I damaged the laptop.
I will no longer be dealing with Amazon after 14 years of loyalty, or any of its shadow businesses, definitely will take the other route of direct manufacturer purchases.

I've found some good stuff on woot, I'm never in a hurry to get anything so I don't care it takes about 7 business days for everything. Everything was as described. The shirts are great!