So, we ordered a GHD machine sometime back in March. We only receive one out of two boxes and then they say sorry we no longer have the item available, in April they say, please ship the box back to us and we will refund OR get a 3rd party to mail you a GHD. It is now May 30th and I've emailed them about 4 times and have not received a package nor a refund! They are fill of crap! If I could give them 0 starts I would!