Wondershare.netReviews 60

I used Wondershare Recoverit - their platform that promises the recovery of lost data because of repartitioning, reformatting, or backing up your drive.

Look, if you're a student and you lose all your data, you're scared $#*!less and will try literally anything to get your work back. Wondershare is legit - their service salvaged more data than other software I had tried out for my particular issue (and I tried three others). The problem is that they're not clear AT ALL that there is a difference in their product offerings, and their customer service hasn't a clue as to how to understand what you mean. Add this to the fact that their refund policy ensures that it is a HUGE pain in the $#*! to try to get any sort of refund for the mistakes you make due to the lack of clarity they build into their user-journey in the software itself.

Students and teachers - beware! Yes, there are student discounts, but they do NOT mirror the individual product offerings on their webpage, and if you accidentally purchase additional things, you can't refund ANYTHING. They will force you to pay for the Premium offering, $30 more, for any type of refund.

I hate that there is this cottage industry out there that preys on student vulnerability. I understand that they provide a service, and that they should be paid for it because yes, obviously, you have talent and a thing you should be paid for. But Jesus, be clearer about your offerings - students are already paying for a lot and accidents are not something they should have to pay for, let alone ACCIDENTALLY PURCHASING a product YOU are responsible for explaining the benefits of.

Ordered Wondershare Recoverit. Was not able to recover any of the files it said it could in the free trial. The customer service that was promised is non-existent. I cancelled it right after buying even though I have a year subscription because it's so useless. I don't want the software on my computer.

The worst PDF program I've ever used. It's glitchy, slow, unreliable and locks up! I stuck with them for several years but after their latest "Improved" Update that locks up upon exit and you have to use Ctl Alt Del to get out I was done with them. I gave them one last chance but when after 4 tries their "Support" couldn't fix it I was done. Wish I had jumped ship two years ago!

I paid for a subscription last year and it was cut off after 11 months. No reply from customer service. Time to search for an honest reliable company,

I downloaded and PAID $59.95 for the software. The scan found ******* files to recover but only one file was recovered. Ask for a refund and am being given a runaround like you wouldn't believe. This is an Offshore company I would recommend NOT doing business with them. I've been fighting with the for weeks with NO success. I guess they figure they got my money so screw you(me).

If I was able to give this company negative stars, I would do so.

I purchased a software program that failed to do what Wondershare claimed it would do.

I immediately requested a refund for the purchase and received an email that I would receive one, only to spend the next three weeks in a constant circle of emails from a different customer service representative each time telling me to contact 2CheckoutSupport.

Yet, every time I contacted 2CheckoutSupport, they would respond to tell me that I need to contact Wondershare.

I strongly do not recommend wasting your time or money with this company. Their software does not fulfill the purpose and the company will not make good on refunding your hard earned money and will give you nothing but a headache and frustration in the waiting.

I have had to file a claim with my bank in order to get this rectified. Wondershare needs to do a lot of work on customer service. They also make it extremely difficult to contact them outside of emails. They list phone numbers that will tell you there is no one to talk to you.

Be ye warned!

I'm using AllMyTube to record audio and video from the screen. Unfortunately, the audio quality is so bad at times that you can't make out the dialog. I've been trying to contact customer service by phone, email, and chat. When I have gotten through, I get someone that speaks very poor English, with an extremely muffled voice, and talks over me. It was impossible to communicate. It took 6 calls before I got through at all.
By email I'm getting completely non-responsive replies. It's pretty clear they are not reading the emails I'm sending.

I strongly recommend avoiding this company and this product.

I spent $100 and bought the uniconverter software to export mxf files and it does not export mxf OP-Atom/ mxf OP-1A which was the only reason why I bought it in the first place.

I tried to reach out via their chat and I could only talk to a bot which was absolutely no help at all and kept repeating the same message over and over again. I then tried to call them and it didn't even ring, but went straight to a voice message saying "THIS NUMBER HAS BLOCKED ALL CALLS FROM CUSTOMERS"... they blocked all calls from customers. Can't even say "worst" customer service because there literally is none.

I am right out of college and spent $100 for no reason and can't even get in contact with them for a refund.

Additionally, I went in their refund policies and its pretty much impossible to get a refund anyways.

A disaster!
I had started with Filmora 9 and then switched to Pro (Mac version). Since I had to make a system change on Windows, I could no longer use both versions. So, since you can only activate and deactivate it online with email address. So I thought switching to Windows is no problem.
Pustekuchen (we say in German), I would have to buy new Windows versions because it is not possible in the system...! Aha, not going or making coal...!? Proposal was only I can transfer the license. Nice I thought, then I sell both licenses and is good. Again, Wondershare made a dash through the bill for me. Because it cannot be transferred to single people, but ONLY what is in my account. And that would be two versions, one Filmora9 and Pro.
So I've run an online shop for years, but I've never seen a stitch like this. So if you're not sure which operating system they're using. Leave the fingers of this company.

I was purchased doctor phone software is not working proper in my computer I will ask Money back but still they don't give me money back.
Order reference no.: *******Date/time: 2020-02-15 19:09:38, Order General Total: 29.95 USD Product name: Wondershare 1 Year Subscription, Product code: C19EF6D05A, Quantity: 1, Price/unit: 25.38 USD, Taxes (VAT): 4.57 USD, Total: 29.95 USD. Order subtotal: 25.38 USD, Order total: 29.95 USD ------------------ Order reference no.: *******, Date/time: 2020-02-15 15:44:35, Order General Total: 340.21 SEK, Product name: Wondershare 1 Year Subscription, Product code: C19EF6D05A, Quantity: 1, Price/unit: 288.31 SEK, Taxes (VAT): 51.90 SEK, Total: 340.21 SEK. Order subtotal: 288.31 SEK, Order total: 340.21 SEK

The program seemed to work but after reaching the white screen of the Apple Logo (indicading that the update was succesuful) it did not advanced any further. Now my phone wont even turn on. Not even display the logo of the battery charging which used to happen before. Now I do not know how will I fix my phone nor how much more will it cost to do so. I have been trying to reach tech support from wondershare but none of the have replied. I am asking for a refund for a month now and still no sign of wondershare whatsoever as if they did not care at all. The only thing I recognize of this program is that it was an easy download, but of course... charging 59$ it sure will be.