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Video Converter

8/7/20

I spent $100 and bought the uniconverter software to export mxf files and it does not export mxf OP-Atom/ mxf OP-1A which was the only reason why I bought it in the first place.

I tried to reach out via their chat and I could only talk to a bot which was absolutely no help at all and kept repeating the same message over and over again. I then tried to call them and it didn't even ring, but went straight to a voice message saying "THIS NUMBER HAS BLOCKED ALL CALLS FROM CUSTOMERS"... they blocked all calls from customers. Can't even say "worst" customer service because there literally is none.

I am right out of college and spent $100 for no reason and can't even get in contact with them for a refund.

Additionally, I went in their refund policies and its pretty much impossible to get a refund anyways.