Angelique L.

If I was able to give this company negative stars, I would do so.

I purchased a software program that failed to do what Wondershare claimed it would do.

I immediately requested a refund for the purchase and received an email that I would receive one, only to spend the next three weeks in a constant circle of emails from a different customer service representative each time telling me to contact 2CheckoutSupport.

Yet, every time I contacted 2CheckoutSupport, they would respond to tell me that I need to contact Wondershare.

I strongly do not recommend wasting your time or money with this company. Their software does not fulfill the purpose and the company will not make good on refunding your hard earned money and will give you nothing but a headache and frustration in the waiting.

I have had to file a claim with my bank in order to get this rectified. Wondershare needs to do a lot of work on customer service. They also make it extremely difficult to contact them outside of emails. They list phone numbers that will tell you there is no one to talk to you.

Be ye warned!