WomanWithin

I ordered 2 pairs of pants. When I received them they were cheaply made, frumpy, and looked downright awful. Considering I'd have to pay to return them, I almost kept them to wear around the house but they were so ugly I figured I'd never even wear them at home. In addition, they slipped in a membership rewards sign up that I mistakenly signed up for. It's $16.99 a month! Per month! I can't imagine they have many sign ups for that unless people don't pay attention to their credit card charges.

If I could give 0 stars I would. CHEAP, cheap, cheap! I paid for shipping and handling only to get a notice from the post office that the package was sent postage due of 13! Called customer service, they basically called me a liar. Asked where my past orders information was for my account and they said" they system accidentally took you out"! Please read all the negative things about this company and know that they are true and not worth your hassle or hard earned money!

My mom passed away recently. I called Woman Within to ask for a one-month extension to pay what I owed to them. She said, "no," but assured me (?) that if I call in a month, I will be able to have the large late fee waived. I assured Katrina, the phone clerk waiting on me, that I am going to pay my debt as soon as I can, and promptly cut up my Woman Within credit card. Katrina didn't offer any condolences for my mom's passing. This is a loser of a company!

They keep lying on when the pants I ordered over a month ago are coming in. I ordered four pairs and only one has arrived. To get a straight answer is impossible and returning is impossible. As of right now, I would avoid this company. I have nothing to take a picture of because won't arrive. Now saying after Christmas.

I ordered a skirt. When I washed it (according to the washing instructions), it shrunk unevenly, so the hem was about 6 inches shorter in some areas than others. I returned it, and they refused to refund my purchase because I had washed it. I disputed it with my credit card company, and the credit card company gave me the money back. However, I just received a letter from a collection agency about this, so I guess they haven't given up, and now plan to ruin my credit rating instead of admitting that they sold a defective item.

I am so annoyed with how they acted that I have stopped ordering anything from not only Woman Within, but also all of the other catalogs from the same family of brands. I expect the companies I deal with to behave more responsibly. Selling defective merchandise is NOT ok, and expecting the customer to take the loss is even worse!

Total con job. I f I can save one more person from buying then maybe we can put these folks out of business or at least get good customer service. Bought a pair on sandals in size 7 1/2 W and was sent a size 7 W. The box it came in looked like it had been used or returned before, and the sandals were not even wrapped but had possibly been returned and just thrown in this box. Save yourself the headache. Don't purchase from these folks

I always loved the clothing line. Hut the cost had tripled. I used to get flannels and tops about 24 dollars. But with prices now it 50 dollars with a discount and you cant use your
Coupon with it. But then I get a Coupon in mail it had requirements and I use it right away and it's no good even if I call they say no. I tell them it is way before the date of expiration. It does not go says invalid.
Clothing is now over 24.99 sometimes in the fifties. With 10.00 or more shipping with 1 shirt. I've decided to shop local kohl's or other places and lose weight. It's a great incentive to not have to shop big sizes. That way I save money.

I ordered from Woman Within a catalog offering free shipping of orders over $50. It was 2 shirts. One $27.99 the other $22.99 which equaled $50.98. It was a split order. First shirt arrived $27.99 and I was charged $9.99 for s&h. The second shirt arrived $22.99 a month later and I was charged $3.00 for s&h. So in total I was charged $12.99 for s&h. Then I noticed they reduced the price of both shirts by $1.00 to bring the total below the free shipping. When I tried to rectify the discrepancy I was given the runaround. I don't like dealing with dishonest companies so beware shoppers and check your credit card statements carefully. I will not be shopping with Woman Within or their other affiliates because I can not trust them.

On April 19,2021 I placed an order for my mother and the order had not been received after 2 months. I checked on the order twice and was told it was in process of being shipped. NOT! I called and cancelled the order and asked for the check to be returned and was told it would returned but to date no check! This was my first and last time purchasing anything from them! Customer service is terrible if you can get through. Very unprofessional and sorry service! I cant even give them a rating because there isn't one for 0!

I had a very bad experience when I placed a large order from a 'Free Shipping' catalog. However - I was charged for shipping. When I called to ask why I was told it was because I paid for my order using
PayPal. Apparently - they don't give free shipping to people who use PayPal.
Too Bad I didn't learn my lesson. I placed another large order in July. Since placing the order I have been very ill and hospitalized twice. I called today to explain. I have 8 items that are way too big for me (I lost a lot of wright while I was ill). All of the items are in the original packaging just as I received them. I am way past their 60 day return policy but I asked if they could please make an exception due to my circumstances. All I wanted to do was exchange for a smaller size. They refused. I guess I am a slow learner but I finally have it in my thick scull that these people do not deserve my business. BUYER BEWARE!

If you have to return something, good luck. There's no customer service, their information online isn't that clear, and oh by the way they're going to charge you 10 bucks or more just to return something.

UPDATE: I still haven't received my exchange. I guess I'm just out the 30 bucks for the pants.

Ordered shoes online and box came up stating I qualified for FREE shipping if I signed up for their membership card@ $1.99 the 1st month then $14.99 a month. Signed up thinking get the free shipping and then cancel but was still charged $10.99 shipping. Called and was told it's a reimbursement program. Did the steps for reimbursement and then was informed I'd get the reimbursement in 3-6 weeks in gift cards. NO WHERE in the online prompt advise me that I wouldn't get an actual refund for shipping. Demanded that account be cancelled immediately and cost refunded. Woman had the nerve to say no other customer has ever complained about this before- I highly doubt this. Very dubious business practice to tell customers they're getting free shipping if they sign up then charge them and reimburse in gift cards to ensure they spend more in your stores.

I ordered as guest, rather than using my password. Used my email address, when ordering. Did not receive conformation of my order, called customer service, they had sent confirmation of order to my dead husbands email (updated information 8 years ago) They said they could not send it to my current email, it went to the default one. The order has been in process for a week and not shipped yet, I asked them to cancel order, but they said it could not be cancelled as it was being processed. I made a similar order same day from one of its sister companies and received it within two days. Still waiting on order to be shipped...

Reconsider ordering from these crooks. I placed an order in October and returned it. They credited my account but refuse to refund the whole amount. They want me to pay 10.99 for returning it. So now their bank is sending me a bill for 228.00. I call the bank and they don't know anything about it. I call woman within and they say there is nothing they can do about it. The quality of their product was less than satisfactory so I sent it back. Now I am dealing with this bill. Save yourself the headache and avoid this company.