WomanWithin

I have been wearing these pants (7- Day Knit) for a couple of years and was very happy with them. Due to illness I have lost a lot of weight. Each time I ordered a smaller size the length was fine until a couple of months ago. I now need a 14/16 M-petite. Suddenly the petites are too long by at least two inches. The inseam of the petite used to be 26" - I know this as I measured a couple of my larger size pants. "No" this is not due to shrinkage as I have washed a pair of the newer pants and they are still 28", before and after washing. I have called the company, and I understand that due to illness my I am past the return date. But they keep reading off a script and I get nowhere. No matter what I said she kept giving the same response - word for word. I will either have to have them shortened or donate them. I haven't checked the length of my capris yet but I will before or if I order. One of the CSRs blamed me for them getting longer because I washed them - following instructions - without trying them on first. They will not admit they have changed the length, and I do not have an old catalogs. I am 5'3" and I have not shrunk two inches. If you order these pants, try them on immediately so you can send them back if necessary. I also have one pair that is not only too long but the waist is so tight I cannot wear them even if they were not too long.

There new return policy of "getting a credit " is the end of doing business with Woman within and all of it's sister stores.

Poor quality it's quite the scam they have going on... They offer you all these promo codes for all these name brands. There are no name brands everything's made in China. It's extremely poor quality Sweatshop material... So if you don't like it guess what you have to spend 7:50 to send it back and they change their prices on a daily basis so now you're going to get whatever discounted price they have now even though you receive will clearly show you paid full price for overpriced crap... So basically in all reality you already paid for it multiple times over.
Customer service is basically scripted? They will yes you to death. I finally only got results after I had called and emailed multiple times that I finally demanded to speak to a supervisor and I refuse to be put on hold once again with no results. Customer service tells you yes. I have it I'll do this I'll do that they don't do anything that yes you to death. They were sure you're able to accept my credit card number in my PIN number but yet on three separate orders were not able to apply the promo codes. I had to get on the phone to get refunds which took me multiple calls and emails to accomplish that... Listen if you want to buy crap at five times the price it should be be my guest!
They're selling crap- crap -crap crap. Overpriced overpriced shipping return rates that are ridiculous customer service that basically is scripted to agree with whatever you say. Call me old school! Just go to the store at least if you want to spend $5 for something you know you're getting $5 not spending $55 for a $5 item. A
A horrible horrible experience very poor quality even the items I kept you wash them twice and they're absolutely useless $30 for a dress that you can see through its crazy do not shop with his company there is scam..

I used to order on this website all of the time for my grandmother, and never had any issues. But after this last time (last month), I will NEVER ORDER from them EVER AGAIN! This has been an absolute nightmare and has left a really bad taste in my mouth.

I placed an order last month (April 17th to be exact) for her some shoes for Mother's Day. I ordered this ahead of time, thinking it would still get here on time, but boy was I wrong!

I experienced a 2-3 week shipping delay. The shoes finally shipped out May 1st. However, I still HAVE NOT received these shoes. Thanks to this company for deciding to use PITNEY BOWES as a shipping partner. Worst mistake ever! Everyone that has packages from this company NEVER receive it.

Woman Within customer service keeps telling me I can't get a refund until June 3rd, which I think is so wrong and not even fair. It's not my fault that I tried to order the shoes ahead of time and experienced delays and now my order is LOST. QUIT blaming shipping issues on COVID, when this is not the case, and PLEASE for crying out loud stop using PITNEY BOWES as a SHIPPING COMPANY! Also, please change the refund policy!

At this point, I just want a refund because I'm not expecting for these shoes to even come at this point.

Too slow with no adequate email or phone responses. Ended up paying interest on credit card because of slow credit for a return!

I RECENTLY ORDERED FROM A SALE CATALOG FROM WOMAN WITHIN, SOMETHING I HAVE HAD AN ISSUE WITH BEFORE. IF THE NEW CATALOG HAS COME OUT, THE ON-LINE SITE DOESN'T WANT TO LET YOU ORDER FROM THE SALE CATALOG AT THE LOWER PRICE, EVEN THOUGH THE ITEM NUMBERS DIFFER. THIS TIME, WHEN I HAD TO CALL CUSTOMER SERVICE, WHICH IS THE ONLY WAY TO HANDLE IT, THE MAN I SPOKE TO TRIED TO TELL ME THAT THOSE PRICES HAD EXPIRED, EVEN THOUGH THE CATALOG CLEARLY SAID IT WAS STILL GOOD FOR SOME TIME. HE FINALLY TOOK MY ORDER, BUT THEN SENT ME A SIMILAR ITEM FROM THE NEW, HIGHER PRICE CATALOG ANYWAY. HAS ANYONE ELSE HAD THIS PROBLEM? NOT ONLY IS IT TWICE AS MUCH, ITS 2 SIZED TOO LARGE AND NOT ONE OF THE 2 COLORS AVAILABLE FOR THE ITEM I WAS TRYING TO ORDER. NOW TO RETURN IT, I HAVE TO PAY $10, THE DIFFERENCE IN THE PRICE OF THE TWO ITEMS TO BEGIN WITH. WAS THE GUY AT CUSTOMER SERVICE JUST BEING ORNERY? I HAVE ALSO NOTICED THAT THE MATERIAL FOR THIS PARTICULAR ITEM HAS GONE DOWN IN QUALITY, IT IS ABOUT HALF THE WEIGHT OF THE PREVIOUS SHIRTS I HAVE BOUGHT WITH THE SAME MATERIAL. TRY TO SHOP ON-LINE TO FOLLOW PANDEMIC GUIDELINES, BUT IT IS ALWAYS SUCH A HASSLE WITH THIS COMPANY.

Been waiting for order status for 2 weeks called them and said I'm stuck in prosessing and I can't do anything till it's done