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Wob Reviews Summary
The company has garnered a mixed reputation, with some customers expressing satisfaction with their product selection and the occasional positive experience with customer service. However, a significant number of reviews highlight serious concerns regarding service delays, poor product quality, and a lack of effective communication. Many customers reported issues with receiving incorrect items, slow refunds, and unresponsive support channels, which have led to frustration and distrust. Overall, while there are positive experiences, the prevailing sentiment suggests a need for improved reliability and customer service practices to enhance customer satisfaction.
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I've used World of Books for years and it has always been a great experience.
Quick delivery and great prices - actually cheaper almost always than Amazon.
Brilliant.
They also sell on Amazon. Purchased a book, they sent a foreign publication... said the book I ordered was not in stock. Return the book to "address"... so now 30 days later, no refund and out another 2 shipping charges, you see the "address" they said to send the book to was bogus. So the post office made me pay return shipping to myself to get the book back. I would avoid this firm at all costs because it will cost you time, effort and money. Along with some bad vibes running through your head.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your review! We really appreciate it! Thanks, World of Books