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Wob

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GB
1 review
0 helpful votes
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Excellent
November 23, 2021

Wob have a massive catalogue, easy interface and quick turnaround, I have no hesitation in giving this seller 100% positive feedback

Date of experience: November 22, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

Ireland
1 review
0 helpful votes
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Quality of books is outstanding. My go-to for rare or unusual books. Great prices. Fast delivery. Always been pleased with WoB.

Date of experience: March 22, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Judas chronicles
March 23, 2022

Very happy with WOB. Tried many places to get the books I wanted and failed. WOB haven't let me down yet.

Date of experience: March 23, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Excellent condition
June 11, 2022

Revision books arrived in excellent condition and before the expected date. WOB is my first go to for all things books!

Date of experience: June 11, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Value and Service
February 7, 2022

As always my books arrived in excellent condition and in speedy time. Can't fault WOB. So great to use an independent.

Date of experience: February 6, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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I was prepared for a wait, but the book fell on my doormat earlier than the due date. Well done WOB.

Date of experience: May 3, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Can't find it? Try here.
December 5, 2022

Great to deal with WOB, if I can't find what I want on other re-sellers sites WOB usually has it, Books, DVD's or CD's. Reasonable pricing and quick delivery.

Date of experience: December 3, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Purchasing second hand books is great value and good for the environment. Delivery was rapid and free. Thank you, WOB.

Date of experience: January 10, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Definitely recommend
January 26, 2022

I would definitely recommend WOB. All the books arrived on time and in the condition they are described or better

Date of experience: January 26, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Good books
January 18, 2023

Very swift arrival of two books I ordered. So easy. Good website. Always use WOB. Never a problem. I recommend

Date of experience: January 17, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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I am always pleased with WOB and their quick and efficient service. The books I've received are of good quality.

Date of experience: April 24, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

Australia
1 review
0 helpful votes
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Books galore
April 27, 2022

This year I have ordered and received 4 books from Wob and it has been a great experience. No problems

Date of experience: April 25, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Great Service
June 16, 2023

As usual, the books that I ordered from WOB were delivered promptly. It's great to know that delivery is included.

Date of experience: May 2, 2023
GB
1 review
0 helpful votes
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Great Service
December 30, 2021

Wob has delivered books in good time for Christmas and after. The quality is great and website easy to navigate.

Date of experience: December 30, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Excellent service
March 16, 2022

Ordered a 2nd hand book - very pleased with the service and product. It's as good as new. Free delivery too!

Date of experience: March 16, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Books and more
December 28, 2022

I'm not good at writing reviews.
I've used WOB many times and never been disappointed. Keep up the good work.

Date of experience: December 26, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Great service
May 17, 2023

I have always received very good service from Wob. My latest purchase arrived quickly and the condition matched the description.

Date of experience: May 16, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Almost perfect but I am still waiting for my other book I ordered 2 Paul o grade books but only received one I am still waiting for the devil rides again

Date of experience: May 9, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Choose different seller
March 29, 2023

I was shopping in WOB since 2021 and spent hundreds of pounds on books last year, however, not anymore. Wob made mistakes previously, but the last order is a mess. I've bought 10 books and two of them were not what I have ordered. One of them is with sentences crossed out and in general, is very messy and doesn't look in a good condition, however, wob team was super sweet and despatched me a different book in the same price range. The second book is a different story. I paid for a book because I needed a particular edition for university, WOB sent me some extremely old edition from 1969 and now when I want to return that book I have to pay for postage myself or take a 30% refund. It is unfair and as someone already wrote in reviews here, it definitely goes against consumer rights. I don't need that book. Moreover, this is what wob customer service says:
"All of our products are listed by their ISBN/EAN numbers. Sometimes, these do not always identify changes to the book's edition. Our database automatically provides the information and photos of the items on our website based on these numbers. On some occasions, this means that the information and photo may be of a different edition.

All our listings state that the item picture is for illustrative purposes only, actual binding, cover or edition may vary."

Basically, you can never know what you're actually buying and as their database makes mistakes and shows wrong information about the books, YOU will need to pay for that, because they're just acting like it's not their fault. Their system doesn't work. It was written 2003 edition on the listing and I have received 1969. There's a massive amount of time between these two editions…still need to buy a required edition for the university, but definitely not from WOB. I will be more careful from now on and will choose a different seller. As I said, I was buying from them since 2021 so people be careful because if it didn't happen to you yet, it will and they will not care about you, only reply to all emails by that one template. Disappointed.

Date of experience: March 29, 2023
World of Books C. Wob Rep
over a year old

Hello, Thank you for your review, we are sorry to hear this, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

GB
1 review
0 helpful votes
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I ordered a book for my sister as a little add on Xmas gift. It was cancelled and refunded… no WOB explanation or apology or goodwill gesture

Date of experience: January 9, 2022
World of Books C. Wob Rep
over a year old

Hello, Please drop our customer service an email and they will be able to help you with this. Their email is customerservice@wob.com

Thanks, Wob

Overview

Wob has a rating of 2.7 stars from 1,390 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wob most frequently mention customer service, tracking number and full refund. Wob ranks 42nd among Books sites.

service
831
value
811
shipping
806
returns
229
quality
786
This company does not typically respond to reviews
+228