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Wob Reviews Summary
The company has garnered a mixed reputation, with some customers expressing satisfaction with their product selection and the occasional positive experience with customer service. However, a significant number of reviews highlight serious concerns regarding service delays, poor product quality, and a lack of effective communication. Many customers reported issues with receiving incorrect items, slow refunds, and unresponsive support channels, which have led to frustration and distrust. Overall, while there are positive experiences, the prevailing sentiment suggests a need for improved reliability and customer service practices to enhance customer satisfaction.
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Ordered two books in two seperate orders and they were delivered within a couple of days. Even though second hand the quality of the books were extremely good. Amazing service
Ordered a 2nd hand book - very pleased with the service and product. It's as good as new. Free delivery too!
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Absolutely incredible - I've found the most niche books that I couldn't get anywhere else, such good value too and quick delivery. Couldn't ask for more!
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I recived my book sent directly to me from my Gandma and her new husband, it arrived in time for my birthday. It is real great, thank you so much. Miss Audrey Kerr-Wiliams, Thank you.
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I have bought over 20 theological books (so far)from WOB and they all been as advertised, very good value, and speedy delivery.
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Arrived promptly and book was in excellent condition. I am never disappointed with the service from World of Books!
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A good company with a wide variety of books at reasonable prices. Also, the delivery time is efficient which is important.
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Arrived in good time and in great condition. Very useful guide. Although there is a more up to date version, this is perfectly good and excellent value for money
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I did this morning email WOB my order number as requested by Rebecca. Not sure what help she is going to be, considering, that instead of waiting any longer after I discovered that my order had been cancelled by WOB, I reordered through Amazon, who also supply new or old books and had the book at a substancially cheaper price and it arrived within 48 hours of ordering...
Thanks Lisa for sending that across, the team will be able to explain further what happened with your order. Once again, I am sorry for any disappointment caused.
Thanks, Wob
Attempted to purchase a book for my father, they took the money and that was the last I heard off them, approx week and a half later, I contacted them to find out where the book was, only to be told they had to cancel the order since the book was out of stock. They did this without having the decency to inform me and I was then informed I would have to wait 3 - 5 days for the money to be returned to my account. Oh they did apologise for any inconvenience caused, I really could not get over this. I definitely would not recommend them, they offer items slightly cheaper, but in the long run if you don't receive them and have to re-order else where, are they really worth the effort! I was not going to write this review, but received an invite to do so from WOB and thought yes I will review what I thought of their below average service, we can all apologise, but the service offered was so poor, I felt others should be made aware of it.
I have now received confirmation from USPS that the book is to be delivered tomorrow (Monday 3/14/2022)
I recently ordered a book and received an email saying it has been shipped, but I have no tracking number, now I'm wondering if this is a scam.
A great way for kids to read without costing a fortune. My son loved his booked from WOB and will be purchasing more.
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I was happy with the choice of books - found everything I was looking for and was pleased with the prompt service. Will definitely use this site again. A good way to find the books you want and to be eco friendly at the same time.
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The dvd of s club 7 the greatest hits dvd works really good and the price was good and it took a little more time for delivery to get the dvd to me in the mail but overall the wob company was honest to me on getting back to me in a email of my delivery and I really thought that I wasn't getting of my dvd in the mail because it took longer than usual and THIS WAS MY FIRST PURCHASE FROM WOB COMPANY so WOB company was honest and truthfully to me thank you and I did receive my dvd in the mail thank you Wob company. I probably will buy something else of Wob company again.
From,
Crystal Serva
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I am really pleased I found WOB, as I was getting my books from another very well known website. So now use WOB to get my all my books as they are recycled & cheaper with free delivery. Win win. Which is much better for the environment, and they have had every book I wanted. The the delivery is a bit slower, personally I do not find this a problem. Would definitely recommend WOB it's brilliant.
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To date everything I have ordered has been delivered as stated, quality of books as described, and information given about content of books at time of buying accurate. Thank you fantastic experience.
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I have ordered many times from World of Books, and I think it is an excellent supplier. Book always as described and arrives in good time with free delivery. Thank you.
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World of Books is certainly a great place to buy your 2nd hand books. I am an avid book reader and always looking for something to read, new books are soo expencive to buy(i only buy my most favorite authors new) so i love to buy 2nd hand and very often the books from WOB are in very good condition and at a fraction of the price of a new book!, delivery is also very quick and a reasonable charge. I can certainly reccomend them.
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My first experience of WOB wasn't perfect to be honest. Book went missing in transit. But great Customer Service dispatched another. Since then flawless! Book quality is great, pricing the best and they'll be my first port of call now for any book. Highly recommend!
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Books are as stated... we have always had books in good condition and at a sensible price. Delivered promptly
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Excellent responses to queries and fast delivery times. Huge selection of used books too, including hard to find and rare books. Can't recommend highly enough.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for your review :)