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Wob

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GB
1 review
0 helpful votes
Follow Lisa K.
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Great service
April 25, 2022

Always a great service with WOB. Easy site to use, fast delivery & excellent quality books. I recently ordered the sequel to Her Darkest Nightmare by Brenda Novak and it came quickly & was in excellent condition.

Date of experience: April 24, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
3 helpful votes
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No problems
November 9, 2021

I regularly buy books from WoB here in the U. K. and have never had any problems. Great prices and service. I am never disappointed if a book is not in perfect condition as that is the nature of second hand. If people have written in them I feel a connection with the last person to read it so that doesn't bother me at all.(maybe that's because I studied archaeology) Thankyou WoB, you kept me sane during covid lockdowns!

Date of experience: November 9, 2021
World of Books C. Wob Rep
over a year old

No problem! Glad we could help! :)

Thanks, Wob

GB
1 review
0 helpful votes
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I ordered a copy of spell songs that should of included a cd of songs. I was eager to listen but have spent over seven days trying to sort out returning the book. I didn't receive a return label and have just spent £3.35 returning it so am not happy. I ordered another copy which was fine but the cost and inconvenience are not what was expected. Overall a good company,normally,and have not had cause to grumble before.

Date of experience: January 7, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

Ohio
1 review
0 helpful votes
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Very Good Service
April 1, 2022

I was pleased with the service and the materials. Although one of my books was a birthday gift and it was a day late in arriving, I realize the mail service
Is not what it used to be, the book was very nice and will be appreciated when the recipient does get it.
I am retired and enjoy a lot of activities and hobbies. My church has a group that makes mats for the homeless out of plastic bags that I participate in, they are crocheted. I also knit some and like to sew and I read a lot. H

Date of experience: March 31, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
Follow Geraint A.
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I've used Wob (previously World of Books) for a few years. Their website is easy to navigate, and the prices are competitive. In addition, the ordering process is straightforward; the books are well packaged for transit and arrive in the condition stated on the website. Wob keeps you informed throughout the whole process. I would recommend Wob to anyone.

Date of experience: August 17, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
Follow Serena B.
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I have ordered from WOB.com three times now and without a doubt is my favourite source or buying books. It's so affordably cheap and the quality is amazing. Yes some books can be a bit frayed and other defaults but that is to be expected with second hand books. I'm definitely going to be using this website in the future as a source of buying books and you should too. There's a huge array of books from fiction novels to graphic novels. There's even video games and CDs. I rate it 5 stars cause personally I've had no issues what so ever and I'm overall massively pleased with the results and conditions my books come in.

Date of experience: June 1, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

North Carolina
1 review
0 helpful votes
Follow Kyle J.
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Their site says orders available in the US will take 5 to 12 business days. I was told 7 to 10 (which was fine) then they changed it to 7 to 14, now they changed it again to 7 to 30! The only option for contacting them is a chatbot which is really unhelpful. I would think twice about doing business with these guys.

Date of experience: July 13, 2023
World of Books C. Wob Rep
over a year old

Hello, Thank you for your review, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

Missouri
1 review
0 helpful votes
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I wished I would've read reviews before purchasing from Wob. I placed an order on July 2. As of July 3, there has been a tracking number assigned. The tracking shows the items have been picked up by shipping partner, OSM Worldwide, on July 3 and USPS is awaiting the package. Shipping appears to be non existent. No way to contact the company and speak to someone. However, I've already been charged for the items. The package is still hundreds of miles away. Very frustrating. This was my first and last time ordering from Wob. Terrible experience.

Date of experience: July 17, 2023
World of Books C. Wob Rep
over a year old

Hello, Thank you for your review, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

GB
1 review
0 helpful votes
Follow Paulette E.
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Once again my order from WOB arrived quickly and everything was in great condition. I've never been disappointed with condition of everything I've received and price is always good too.
Great company, glad I came across them.

Date of experience: May 19, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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It's Brilliant!
July 16, 2022

Only been with WOB since February '22', and so far have been delighted with the choices and service they provide. It's brilliant!
I will always look to WOB for my books.
I just love everything about them.

Date of experience: July 16, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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Dvd
April 20, 2022

Ordered a DVD of Happy Days from Wob for my Dad's birthday. It was used but was in excellent condition, no cellophane on it obviously but other than that it was in mint condition. My dad was thrilled to be able to catch up on a selection of episodes from this tv show and I was very pleased with the delivery as it came exactly when expected.

Date of experience: April 20, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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I used to love this company, but have now waited over a week for my order, which at over £11 for a paperback, I wish I had ordered from Waterstones. I think our relationship of many years is now over, sadly.

Date of experience: August 15, 2022
World of Books C. Wob Rep
over a year old

Hello, we are sorry to hear this, please email customerservice@wob.com and the team will be able to help you. Thanks, Wob

GB
1 review
0 helpful votes
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Satisfied Customer :)
December 20, 2021

I've always had very good experience with all my transactions with WoB! The items were all of good quality, delivery spot on and I also like the philosophy of the company. I will continue buying from WoB for years to come!

Date of experience: December 20, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
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A great discovery!
January 9, 2022

My son wanted a particular book for Xmas and since it was out of print, I could only find one new copy at a ridiculous price. I spoke to him about it and he assumed I was aware he bought second hand hard back books, so after quite a search, I discovered WOB, ordered the book, then went on to order a couple for myself. All arrived quicker than I expected and were of a very acceptable standard, which encourages me to use them in future.

Date of experience: January 9, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

Italy
1 review
0 helpful votes
Follow Giuseppe T.
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Today I received through tracked shipment the books ordered: also this time they are in excellent overall conditions. Being a long time Italian railway enthusiast, with good knowledge of the booksellers specialized in this area, I found wob availbaility on the topic massive and the prices quite affordable. Rare titles are also included. After writing this review, I will place immediately my fourth order...

Date of experience: January 13, 2022
World of Books C. Wob Rep
over a year old

Thanks for your review :)

GB
1 review
0 helpful votes
Follow Iris R.
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Ordered several books and a couple of them arrived not fit for purpose, brown crispy pages, old pages. These books not fit for purpose. Wob need to sit down and review who deals with the quality control of used books. Will use other used book sellers in future. Shame really because up until now wob books were not posted in the condition of infested with sunburn page rot.

Date of experience: May 31, 2023
World of Books C. Wob Rep
over a year old

Hello, Thank you for your review, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

GB
1 review
0 helpful votes
Follow Louise L.
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I find it really easy to use the site, they had the book I wanted, it was 2nd hand but you'd never guess, and as a bonus it was a surprise to find it had been signed by the author and at less than half price! It came by royal mail when they said it would. I'm so pleased with this company.

Date of experience: March 22, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

GB
1 review
0 helpful votes
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Taste of Lotus
December 22, 2021

II recently ordered a book from World of Books and was delighted with the service I received. Ordering was simple and my package duly arrived three days later. I think that the book was second hand but that didn't matter, it was in very good condition. All in all I was delighted.

Date of experience: December 22, 2021
World of Books C. Wob Rep
over a year old

Thanks for your review :)

California
73 reviews
426 helpful votes
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The book I received had been extensively damaged by water — cover warped and rippled, pages swollen — yet the WOB listing said it was in good condition. Their definition of "good" includes this: "a book that has been read but remains in clean condition." My book was not in clean condition.

Dishonest listing. Do not recommend.

Date of experience: August 14, 2023
World of Books C. Wob Rep
over a year old

Hello, Thank you for your review, we are sorry to hear this it doesn't sound right at all, please can you email customerservice@worldofbooks.com with the subject REVIEWS along with your order number and we can investigate this further for you. Many thanks, Wob

GB
1 review
0 helpful votes
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Always good
February 1, 2023

Excellent books, usually in very good condition - and sometimes books that are very hard to find, including books in languages other than English. I'd prefer them to be packed in paper rather than plastic, but otherwise, full marks!

Date of experience: January 30, 2023
World of Books C. Wob Rep
over a year old

Thanks for your review!

Overview

Wob has a rating of 2.7 stars from 1,390 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wob most frequently mention customer service, tracking number and full refund. Wob ranks 9th among Books sites.

service
831
value
811
shipping
806
returns
229
quality
786
This company does not typically respond to reviews
+228