Wizard101

The games was much better when it first came out with people working together and A LOT less expensive to play. Now the boss battles are incredibly variable to cost you more money (henchmen or better equipment), drop rates are horrible, customer service is combative and unreasonable and they have constant programming issues which result in loss of items (and customer service gives YOU a hard time). It's a game, it should at least be enjoyable. They need to look at what they did when the game was NEW... the philosophy now is horrible.

I played wizard 101 as a babysitter to an 8 year old boy when the game was new. The game (and it's players) have changed drastically. Many on there are now the young kids who played when the game started and are typically in college or college age. Most are not friendly, helpful or nice. Also there is an extremely large amount of profanity used in the game. There is a whole system to misspelling words to get around the filter system for cursing and it is used a LOT. Under different ownership, the game has massive game glitch problems making the game both frustrating as it malfunctions as well a waste of time. Customer support for Kings Isle is horrible and often rude, if they even answer you at all. Find a good game with a good company backing it. They also have a "no refund" policy which is why they act aloof. Once they have your money, they treat customers horrible. Prepaying for membership is like asking for a beating.

Pretty sure some day they gonna get a class action lawsuit against them some days for falsely advertising their games and actually forcing kids to gamble or macro buy a bundle. All I can say is don't come back to this game because of how it use to be, it all money now, all bs we hated and saw coming in with spellments. Even after you cancel properly, they will find a loop hole to take your membership money again. They wont address a *glitch* that makes them more money.

I'm an adult who has played this game off and on since 2009. I've paid for items, zones, etc. I took a break and came back to find that my account had been tampered with so I alerted KI thinking surely they would help. They did nothing of the sort. They said they couldn't do anything and kept dodging my question of, "Has my account been accessed anywhere outside my state?" They just don't know and don't care. This is shameful. They take your credit card and then have 0 security measures in place. They brushed me off and told me to start over. Instead, I logged into my account and deleted my credit card information. Working with a company like this is how you get your identity stolen, not smart.

My daughter found this game 3 years ago and we play it together. I never thought I would get so into a game online but we both love it. It is made by KingsIsle and they really care about their customers, their customer service has been exceptional and efficient when we have had needed extra help with things. Of course it is a business and as such they do provide opportunity to spend, but it is NOT pay to win which keeps it appealing. All you need to enjoy the entire game in full (including side activities) is available for membership fees, which you can get for as little as $5 (US) a month... kids say it is expensive but membership is less than one beer a month, or one meal out a year or for the pair of us to have accounts it is less than one trip to the theatre a year! Unlimited access, 6 wizards each and more content and things to do than we can ever complete... totally worth it and our best online discovery so far! :)

I was addicted to the game. Despite being a player from overseas, I would try to purchase their memberships. The thing is, I have no access to a credit card and my Paypal is not linked to a credit card as well. Since I wanted to enjoy their game, I asked help from some acquaintances of mine to help me make the payments for me in return for cash. There was no issue for 12 years until one day my acquaintance's bank was acting up and pulled the charges made on their card. Kingisle sent me an email saying my accounts were banned. And after they noticed my payment history, they perma-banned them because they didn't come from the same source. My acquaintance managed to solve the issue with their bank, but despite getting the money back in their wallet, Kingsisle would not do anything else and used their no acc sharing policy excuse. Yes even after I told them it was to help me purchase their thing and play their game for 12 years.

They cared NONE. AT ALL.

I'm sure it's fine for some people, but for folks like me, it's very AGGRAVATING to play. In fact, I get f****** ANGRY at times! But, it's not bad at first, the first couple of worlds. But when the bosses who cheat come along, and you HAVE to go with a group or you'll die -- even if you spend hundreds of tokens on Henchmen, that's RIDICULOUS! SOME people like the cheating bosses because they are harder/more challenging. Not me. I often can't GET a group to go with, for DAYS. I'd rather just go solo. But nope, can't do it with some bosses, the ones who cheat a LOT. IMPOSSIBLE to do solo, EVEN when spending up to 500 crowns for a Henchmen. AT THE VERY LEAST THEY SHOULD NOT BE ABLE TO ATTACK OUR HENCHMEN, so they can keep us alive! All KI wants is our money (we have to spend money if you want crowns, packs, whatever), and when you do, there are ZERO promises they will actually help you!

The game itself is great, but the community of players leads me to play less and less. Rude players often barge into individuals' battles with no invitation and even against the objections of the one being intruded upon. There are plenty of open areas to play in this game. But without exception, every time I try to play this game on my own, others intrude and disrupt my play. When there are plenty of open spots to begin new play, I can't comprehend why these players seem to enjoy intruding on others' play. And I also can't understand why the games administrators don't moderate this kind of behavior. They actually seem to encourage it.

KingsIsle, great software. But you need to regulate your players' behaviors much better. As this persists, I will be playing less and eventually, not at all.

They are the worst after spending so much in the game they banned my account and I don't have the original email anymore and they won't help me at all they really are the worst.

I had been playing wizard101 for years but the company is becoming money hungry people. Never ever trust them with your credit cards. They will start automatic renewals on your accounts and start charging doubles unauthorized charges to peoples credit cards.
They will banned your accounts and ask you to pay all them charges they did to your credit card. They hired illegal mexicans to the company and pay low rate so they hack and mess peoples credit cards for a living. One of these days this Kingsisle Company will be shut down for robbing people. God dont like ugly people! Got it?

Firstly - fraudulently takes more money from your account than authorized. Usually days after - 80c here 1.20 there. They hope nobody notices. Nice little racket, as there is no accountability in business. Certainly do not make the purchaser aware in advance. Using the banking system to their advantage, playing the numbers game in the hope the majority of customers won't notice or care. If legit in any way - declare it.

Secondly - KingsIsle will actively watch in-game chats in real time with the intent of banning accounts to the point of uselessness. (10 Year mute for example). This benefits the business by not having to ever upgrade servers, just reduce the member-base AFTER they've paid.
Filtering and chat gestapo is outdated in this day and age. Kids have access to so many other platforms to chat through. The dystopian type filtering on this site only pushes its young users to other (more risky) platforms with which to communicate.

Overall the game is outdated by today's standard. Graphics most definitely - pretty; but lacking for the subscription price. And it is only that, a subscription - other items are only obtainable through further expense as you cannot achieve them in-game - even if a full paying member.
Micro payments are anything but Micro. I buy entire games for my games console for the same money.

Okay, this message might sound a bit harsh, so be prepared; I used to play this game when I was younger, thus making me very unaware of money and how it can be wasted on things I don't need. I got this game in 2013, and played it non-stop for about 4-5 years. I loved it when I was younger, I apparently liked the absolute garbage graphics, the experience of having to pay hundreds of dollars to be able to play, the inability to talk to other players unless you lied about being 18 and up, and having people make fun of me for not having things I had to pay for. This game made me spend over half a grand to feel good about myself, and literally is only a money-making game that won't give you any gameplay unless you empty your wallets. I know, I know, some people might be thinking, "Why didn't you just take the vanilla experience, and not buy anything?", well, I WANTED to not spend any money on it, even as a child, but if I were to continue to the second world, which can be unlocked after about and hour or so of gameplay, I would have to either buy a membership for ONE month for $10.00, or buy it with ingame currency that I have to buy as well. Any money I got, I would spend on the game, which I know is my own fault. I will give the game credit for being addictive, it was INCREDIBLY addictive, but only so if you can play the full game. I look back in shame for how much money and time I put into this piece of garbage, because unless you are swimming in cash or want to spend every penny you have on it, don't waste your time. This game has a great concept and story, but it's just not worth it.

Besides being highly overpriced (I paid up to 2 thousand dollars for playing a year) they do whatever they want and they don't care about the customers. Last thing they did was to change in live realm a highly demanding athame and make it completely useless. But that wasn't the real problem. The real problem was that they changed it after we paid with real money to open the sockets of these athames to affix jewels (that we paid with real money or farmed for hours to get). Their answer: "Sorry for the inconvenience but we can't give you the jewels back". I'm not playing this game anymore and I will fill a report in my country regarding this.

Wasted over $2000 on this game, it is a gambling menace masquerading as a "kids game".
Updates have ruined the game, only the whales left.
DO NOT COME BACK FOR "NOSTALGA' its long gone.

This is a fantastic game! I have some points I would like to add to show how great it is, or defend what I know is an amazing game.

1. Not free/ wrong advertising- People have to not be paying attention to think this game is scamming people. The commercial states, and I quote what I'm watching right now, "Download your free trial and start playing today". It states that not only is it a TRIAL, but that it is a download game. If you listen, you'll know.

2. Overpriced- This game is far from overpriced. Similar games I've seen do not have all of the features of Wizard101, and yet can still charge upwards of $30/month, and I even saw one that charged $150/year. When you consider the price, you also need to consider everything you are paying for. Just look at the complexity of the game! And they are always fixing and maintaining, and they also add new worlds and areas often! Overpriced is wrong, underpriced is an understatement.

3. Bad customer service- None of the people I've ever spoken to or met have had problems with customer service. My friend had her computer hacked, and the hacker bought crowns on Wizard101 on her account. When she reported it, she was refunded the FULL $563. They even offered her a free membership for 6 months. To me, that's excellent customer service.

This game is amazing, especially for families. I recommend this for anyone who wants to have a fun game for themselves and their families. Plus, they even offer a family deal. Definitely a great choice!