Wisecars

My travel plans changed at the last minute and I had to cancel my reservation. Granted, I called Wisecars more than 48 hours before my reservation. Customer service cancelled in moments, fully refunded. Confirmation emails received instantly. Whole process took less than 5 minutes.

I easily found a wide selection of cars at competitive prices. The customer support team was attentive, and responsive, and provided valuable assistance throughout the booking process. When I arrived to pick up my rental, everything was well-organized and efficient. I highly recommend WiseCars for their professionalism, excellent service, and commitment to ensuring a seamless car rental experience.

Wisecars exceeded my expectations in every way possible. Their website was easy to navigate, and I was able to find a great deal on a rental car for my trip. Their customer service team was friendly and knowledgeable, and they were able to answer all of my questions and provide valuable advice. When I needed to modify my reservation, the process was quick and straightforward, and I never felt like I was being charged hidden fees or costs. Overall, I was extremely impressed with Wisecars and would definitely use them again for any future car rental needs.

I rented a car for my holidays through Wisecars as it was much cheaper than going directly with the car rental company. The procedure was easy, important information was highlighted. I was a bit worried about the pick up, but it turned out just as easy! I showed the voucher, signed the papers with the supplier and went on the trip! I would definitely recommend.

I recently used Wisecars to book a rental car for a family vacation, and I must say that I was thoroughly impressed with their service. The entire booking process was seamless and hassle-free, thanks to their easy-to-use website and intuitive user interface. Furthermore, the prices offered by Wisecars were highly competitive, and the car I rented was in excellent condition. I appreciated the transparency of their pricing and the fact that there were no hidden fees or charges.

The customer support I received throughout the entire process was outstanding. The WiseCars team was responsive, and knowledgeable, and went above and beyond to address any questions or concerns I had. They provided valuable guidance in selecting the right car for my needs, ensuring that I had a smooth and enjoyable rental experience. Upon arriving at the rental location, I was pleased to find that WiseCars had partnered with reputable car rental companies. The vehicle I received was in excellent condition, clean, and well-maintained, which further enhanced my overall satisfaction.

Overall, I am quite satisfied, except for the additional costs.

I booked a car with Sixt for 3 days, as the offer was quite affordable, so I booked it right away. However, when I was in Scotland, I had to pay a location fee and a young driver fee of 300€ for the 3 days. In total, the car cost me 600€ for 3 days.

So, it wasn't a bargain, but it was not more expensive than other providers in general.

The car was as expected from Sixt - very new, clean, and with good service.

We had to cancel within the 48-hour deadline. Despite extenuating circumstances, they insisted on retaining a 20% cancellation fee. I asked for a supervisor review. I was later informed that a supervisor did review the case and preferred to stick with their rigid policy rather than consider their customer's situation. They neglected to inform me of the supervisor's involvement. They care more about claiming every penny than about customer service. They lost me as a future customer.

Do not use this car rental agency. They will not stand by you when their supply chain fails to meet your needs. Pay a few dollars more because you truly get what you pay for folks.

All rates and policies are subject to variation from company to company, and each company's performance is cloaked behind the veil called Wisecars. If you were to use this site effectively, you'd need to sleuth every rental option with a fairly specific Google search to understand what you're getting yourself into.

Our flight was late to arrive, and the rental car company decided to close before allowing us to pickup the vehicle. Apparently, for this branch of this company, this was par for the course. Neither company would help support my family as we were stranded at an unknown airport in an unknown place in the middle of the night. No options to get a car, and no refunds.

This company is completely classless. Their customer service is downright scary. Their rates may be good, but let it be known that if you have any customer service issues, they will turn the other way and steal your money. Good luck trying to get it back as they care exactly 0% for their customers.

Scam, scam, scam... Yes, they have an "out" with their vague fine print that says if you don't comply with whatever the local rental agency requires, you lose your deposit. There is NO way to know what the local firm requires so they can require a card type you don't have or create new fees you never expected! Oh, and fine print fo the local agency - still not specific - sent less than 48 hours of travel! Wisecars does not care. Do NOT use this agency! Note: they will reply to negative reviews stating that all of this is in their terms and conditions. I reiterate: their terms and conditions are intentionally vague to protect them and screw the consumer when the local agency creates more fees or requirements that are unexpected.

My experience was extremely poor...they require a non-refundable deposit if you don't cancel within a certain time frame of when you are going to rent, however only provide you restrictions tied to rental (in my case, limited to Florida and Georgia by the firm they choose - Fox Car Rental) very late in the process and, more importantly in VERY fine print that required clicking on 4 separate links to get to the document. Early in the process they make vague references to "read the car rental agency restrictions" however those are not made available until late in the process (in my case, 48 hours before pick-up). In my case, we got to the airport, Fox refused to rent to us as we were going to Delaware...Fox indicated to us that you'll get a full refund (even put it in writing), but Wisecars refused to provide a refund based on the fact that we didn't show-up (we did). I had to eat the cost and rent at Avis for $300.00 more. Wisecars refused to provide a refund even though it was disputed on my credit card. From my perspective, Wisecars has deceptive business practices that boarder on fraud.

This company is a straight scam. I attempted to rent a car from them for a few days for $535. After paying and going to pick up the rental I was told that I had to pay an additional $600, which was never mentioned. I refused to pay and they refused to refund me my $535 back. I read other reviews from this company after this had happened and that is a common scam they run on people.

Was told we had our reservation for $550 and that no other person would have to provide a credit card for the rental. However, upon getting the rental not only were we required to provide another credit card (that of the driver) but it was then charged over double what we had already paid for the rental. Customer service told us "go check with the rental company" and that there is nothing they can do but sometimes this does happen and they apologize. Will not be using them again and do not recommend anyone use them either.

Terms and conditions are misleading and not provided fully until after credit card is changed. I was told as purchaser of vehicle I didn't need to be present and the driver only needed to be. When I called budget to confirm details, I was told I had to be present. If I was not then driver could present their credit card but would be recharged for full rental plus $200 service fee. This company is fraudulent and misleading. They are shady and deceptive and will not issue a refund because it's my fault for not reading terms and conditions. It is their fault for saying I didn't need to be present but essentially if I'm not they make money and then the car rental place takes more.

Dreadful. No car available upon collection despite booking - left high and dry at the airport. Took 2 weeks to obtain my refund after perusing it further through bank dispute. Kept being fobbed off by Wisecars. Avoid at all cost!

DO NOT rent from this company! They denied me refund of a rental fee by saying I was a no show because I did not have a credit card. I've never had trouble renting from a company with a debit card before, even internationally, and don't even own a credit card. Never mind that I had already paid the majority of the rental fee and only owed a small amount or that the no debit card policy was not included in the confirmation email. Or the fact that their policy is buried in the terms and conditions and not obvious on their website. I was not even offered a partial refund. I was simply out of luck and had to scramble to rent from another company at a higher rate. They do NOT care. I will NEVER rent from them again.

They hide behind their Terms and Conditions, they pay their suppliers in advance, and can't get their money back from their service providers if anything goes wrong. Stick with renting direct from rental companies.

Wisecars est une arnaque et des voleurs! Service client impossible à avoir au téléphone, déplorable et incompétent! A eviter absolument!
J'ai prépaye un véhicule pour 375€ et arriver à l'agence partenaire, je ne pouvais pas la récupérer à cause d'une carte bancaire différente de celle de la réservation car voler juste avant le voyage…
Le conseiller m'a dit « t'inquiètes, pas de problème tant que tu as une autre carte à ton nom »
Maintenant c'est la guerre avec eux par échange de mails pour essayer de me faire rembourser!
Je ne céderai pas devant ces voleurs tant qu'ils ne m'auront pas remboursé!