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From the business
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
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Easy! Start to finish it was great. Helpful staff and fast responses to my questions.
Love the bed. Customer service is always prompt and reliable.
Returning customer! Chose wink to replace all mattresses in our home.
You all did great, but I can't wait for the bed arrive
WinkBeds makes buying a bed extremely easy. Their website is intuitive and informative. Delivery of our bed, from the order date, was about one week - which seemed quite quick to us as the beds are made to order!
Very easy transaction. I was well informed of the shipping and delivery of my mattress.
Great experience. Be good if it can be delivered a little sooner
Everything is great, love the bed and enjoying it! However, the bed seems a little smaller than a California king, compared to our old bed
No thank you, I would be happy to leave some stars but forcing me to write 50 words for a review of a bed that I like but find slightly ckeao quality. Is that enough words for you?
It arrived faster than expected. Slept on it the first night. We love it!
Website is 'pushy' and 'flashy' instead of providing detailed information, as to what is included and what is not. Most places include old mattress recycling, but wink is not one of them. That would have been useful to know.
Easy and helpful ordering experience! The mattress arrived and it is so comfortable! Very happy with our purchase :)
No, mandatory essays are dumb, this is ridiculous, I'm not in high school or college.
Excellent site, easy to navigate, superb customer service
This bed is so wonderful. I look forward to sleep again!
Online and phone help is The service was fine. The salesperson only discussed and recommended one model of winkbed though. A couple options I now see, I was not aware of.
Awesome good quality experience and very easy to assemble
It was great. Great product and great service. Thanks.
Everything has gone very well. It was a day late. No biggy. So far, I have no issues with the new mattress.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members