Wink BedsReviews 2,041

Shipping and delivery was quick and excellent. Only been sleeping on it for four nights, too soon to tell. So far so good.

This was our first experience with a "mail order" bed. The fact that we are going to buy another on should tell you how pleased with first one.

Easy to order and I like the bed. I only wish I could have tried it in a brick & mortar store before I ordered. Even though they have a great trial period, you order a lot on faith because you still have to dispose of your former mattress or hold it during the trial period.

Good experience buying the bed. Delivery was quick and the bed matches the description on the site. A very good experience from ordering through delivery. Set-up was also a breeze although the mattress is HEAVY, but, that's due to the quality.

My overall shopping experience with Wink Beds is good.

I spent a lot of time researching mattress until I found winkbeds wish I came across it sooner. It took me about 10 minutes browsing the mattress types and some reviews and just decided to go for it. The 120 day return helped too just in case. I have a few herniated discs and learned I need a firm bed rather than the soft foam beds I'm used to and are highly advertised. It took me a few days to adjust to winkbed's firmness but I kept thinking, is this real? I'm on a cloud, I got the firmer model. It is so thick that any movement I make, the mattress stays in place and keeps its form. I think this will be a game changer for my back and I feel the firmness will help with spin alignment even if I sleep on my side. Hope the firmness lasts a while. I've haven't considered spending this price on a mattress in the past but so far I think I made a good investment!

Easy to order and lots of information on site. Surprised with environmental charge not mentioned until after order was placed.

I love the beds and the customer experience. It's helped me so much with my back pain. I've ordered two now :)

Amazing. Great company--stands behind their product!

Seemed pretty easy to find information on different options. The last minute offer on the adjustable frame felt pushy/confusing.

Was shopping for a new eco-friendly mattress that did not offgas or have harmful irritants - this was my first mattress purchasing endeavor, as the mattress I just got rid of I've had since high school (it was past time lol). Tried another brand first and it was too firm. Ordered the Winkbed Eco second and it was perfect! Like sleeping on a giant pillow. Thankfully most, if not all, mattresses have a refund return policy so I was able to send the first one back and I look forward to keeping my Winkbed Eco for years to come!
A note though: read the instructions that come with it! In order to keep the bed from getting misshapen, you have to rotate it every 2 weeks for the first 3 months and then every 2 months after that. Just added it to my digital calendar as a recurring event so I wouldn't forget because I would hate for this lovely experience to get ruined by user error.

Great customer service on several phone calls.
Mattresses was lighter then I was told, which was a pleasant surprise.

The experience overall was great and we love our mattress so far. The exchange was simple enough. Only recommendation I have is creating an exchange button option somewhere (unless I just didn't see it), but I had to email customer service to get that set up. So I had to wait and see if/when my exchange would be processed.

So far so good. It's only been a week sleeping on them, so it's a little early to say, but they seem comfortable. Good customer service.