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From the business
WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
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Fast shipping, super comfortable, major upgrade for my kiddo. This is our second WinkBed mattress and when we were in the market for one I didn't hesitate to try them again.
I'm upset that I can't use my bed frame due to issues with shipping.
Bed is so hard and I could not sleep on it. I was so happy when the 30 day trial ended.
I had a bit of trouble with the site but overall everything went smoothly. I would have preferred they take my old mattress but even that worked out well.
The site is a bit confusing and I was disappointed they won't take my old mattress. What am I supposed to do with it?
I was impressed with you very helpful and courteous sales agent.
Great experience. No issues with product, order or delivery.
So far so good. Truly happy - just hope it sustains long term
Fine service. Got bed on time. Comfortable and firm.
The website and service is great but unfortunately the mattress was just way too firm for us.
Easy to order. Got here as expected. And sleeps great
Pretty effortless. Easy to follow and exactly as described.
Bed came in about a week, box in terrible shape but the mattress was fine. So far has been a good mattress.
Great bed! Back pain gone in just 5 nights. Fast shipping, easy setup.
Ordering the bed was easy, but it was weird that the platform was not an easy add on purchase, we had to click off the cart and search for the platform.
All 3 items we ordered came in different days and I got different shipping reminders which was confusing, I never really knew when try bed was coming, haha.
Biggest disappointment was the mattress cover. Very plastic feeling and not breathable at all for me.
Fast and easy delivery. Actually easier than going to a mattress store
Got it love it. A little too firm for my wife... but I LOVE it
The shipping box was torn in several places, but fortunately the platform was not damaged. It definitely provides a firmer sleeping "exoerience" than did our boxspring.
Good and bad. For a purchase as large as this I would appreciate more control over arrival of components. Moving to a new place, I wanted mattress protector early so I could launder before use. Frame showed up before I had keys to apartment. UPS 2nd floor doorstep delivery far superior to FedEx, who left my bulky, awkward frame outside my apartment building.
Great experience. Fast delivery and the best service!
The mattress arrived quickly and was super easy to get into the house and unpack. We're into week 2 of having it and we're loving the feel of sleeping on it
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members