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WinkBeds handmakes meticulously designed, luxury mattresses in the U.S.A. using the finest quality, American-made materials.
Wink Beds Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and comfort of the mattresses, as well as the exceptional customer service. Many reviews highlight the fast shipping and the helpfulness of sales staff, contributing to a pleasant purchasing experience. However, some concerns have been noted, including issues with shipping communication, product firmness not matching expectations, and occasional mechanical noises from the mattresses. Overall, while customer satisfaction is high, addressing shipping clarity and product consistency could enhance the overall experience further.
This summary is generated by AI, based on text from customer reviews
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The tool to remove the mattress wrap was missing and assumed to have been misplaced due to the damaged shipping box. The adjustable base is easy to assemble and solid however we expected better materials and functionality based on the cost.
Easy to order...No issues with overall experience.
The delivery was delayed.
The top of the mattress is uneven, does not look like a flat surface, the middle is raised. The edges are not $#*! supportive as advertised. Will give it some time for an adequate trial before making a decision to return it.
Mostly perfect. Should be able to select Split King instead of selecting Twin XL, adding to cart, then adding a second to the cart (or going to cart, upping quantity and having to hit update). Could have a better process.
It is nice to make a purchase from a company that takes pride in their product.
No issues so far! Happy with our purchase and quick delivery
Easy and quick. Website is very clear. The process of purchasing the bed was very simple and the warranties very clear on the website. Including the 30 days before being able to return.
The wink mattresses that we got are great! We slept great right from the first night and very easy setup! Would recommend if you need a good mattress and a good price here you go
Need a king mattress protector as soon as possible. Mattress itself is extremely comfortable.
It was very easy to place my order and it arrived quickly.
Wink should add basic unpacking instructions with the mattress and suggest customers will need a dolly to move the boxed mattress.
Wonderful customer service and fast delivery. The website makes ordering very easy and I love the follow up too.
Took a super long time to get here and was very poor quality.
I like how the bed supports & cushion my back/lower (lumbar) especially when I lay down. There is no space between my back and the bed. It's comfortable.
Ordering was very easy. Looking forward to trying the new bed.
Clear, quick and easy! Could use more clear comfort descriptions than just hardness levels. Service and response was fast.
Got what I needed, I think. I need deep hard sleep.
The purchasing process was easy and delivery was extremely fast! So far I am enjoying the mattress and hope to continue loving it!
Clear website, easy transaction, quick delivery, easy process all together
I am consistently late to work now thanks to how amazingly comfortable this bed is. Hit that snooze button one more time!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members