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    Wing.ae

Ratings On Other Platforms

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Trustpilot
2.9 / 5
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Reviews.io
1 / 5
Corporate Values

Overview

Wing.ae has a consumer rating of 1 star from 7 reviews indicating that most customers are generally dissatisfied with their purchases. Wing.ae ranks 178th among Ecommerce Tools sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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How would you rate Wing.ae?
Top Critical Review

“Worst courier company”

Jawad A.
1/28/19

Your OUT FOR DELIVERY item will take days to reach. Their customer service line is never picked up by anyone so don't bother calling them. Cancel your order if it shows wing as your courier because you will suffer as a consumer.

See critical reviews

Reviews (7)

Rating

Timeframe

Other

jawada4
1 review
1 helpful vote
January 28th, 2019

Your OUT FOR DELIVERY item will take days to reach. Their customer service line is never picked up by anyone so don't bother calling them. Cancel your order if it shows wing as your courier because you will suffer as a consumer.

Tip for consumers:
Do not use thier service.

Products used:
Courier service

Service
Value
Shipping
Returns
Quality
ab417
1 review
0 helpful votes
May 6th, 2019

I have never, in my entire 16 years of living in the UAE, come across a more disjointed, ineffective, substandard, third-rate, non cohesive or amateurish state of affair in an organisation.

Unless you are prepared to start chasing their supply chain, repeatedly, save yourself the effort and find someone else

edsp
1 review
1 helpful vote
September 9th, 2019

Very poor service they providing a delay to your bussiness. No update No exact status. They promise to deliver it on a particular date but they make it delay. Not one but how many times. I dont have any choice but this is the last time!

christinel200
1 review
2 helpful votes
October 25th, 2018

I had a bad and worst experience in wing courier. I shipped a lot of products with them, and i received a lot of complaints to all my clients whom i shipped,, It's either they will not call the recipient, long queue for customer service calls, they will not attend the calls, pretending they cannot hear you or merely not saying anything, PURE LIES!

marjs2
1 review
0 helpful votes
June 2nd, 2019

Customer Service is 0/10. System is not showing the proper progress. I have one shipment on May 12 2019 already received by customer but until now, it is showing "dispatched". They don't even update it. How will I collect this money if they will not update it. In addition, they usually send message that they could not reach my customers, but in actual they did not really try to contact the recipient. They are not concerned of people who are waiting whole day for their parcel to come.

I don't recommend Wing, Though, they offer much lower rates compared to others. Customer service is really important for this kind of business. They don't even have it or they really don't care improving it.

muhammadu48
1 review
0 helpful votes
September 25th, 2019

If I have an option to choose this company or a company that uses sloths as their courier agents, I will choose the sloths. Yes, they are that fast.

basheera2
2 reviews
1 helpful vote
February 1st, 2018

WING is not good Courier company. I place an order with SOUQ.COM and WING is the Courier Partner Company for Delivery. SOUQ gave my Order to WING for Delivery but what WING done he forward that to Other Courier Company which is TRACKS EXPRESS. That company is even worst, without even calling me they are update in Tracking details that they call me and i request for Future delivery but i didnt receive a single missed call from them. When i call WING they told me wait for 1 hour driver will call you 2 days gone i didnt recieved a call. TRACKING ID: *******82384. Please avoid this courier company.

Q&A (1)

Answer:

Not easy at all. You will be at HOLD on their customer service line till you give up and hang up.

By Jawad A.

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