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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
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Excellent selection of wines at great prices. The specials offered provide an opportunity to try new wines. No contract or commitment. We have never been disappointed. Love the free shipping on cases. We understand during the pandemic all deliveries might be delayed, but we have always received our wines in a timely manner. We have tried other wine cIubs, but Wine Insiders is far superior. We highly recommend this company.
All through the recent quarantine period, getting wine delivered was a huge problem in the Metro Detroit area.
Many of their deliveries were 3-4 days later than promised. This was very inconvenient, as of course someone had to be home to sign for the wine. The wine selections themselves are varied enough. I often order one bottle of different wineries to create my own review for future purchases.
Hello Margaret,
Thank you for taking the time to send us your feedback. We sincerely apologize for the shipping inconveniences. Although, we were experiencing delays, our shipping time frame has resumed its usual 3-5 business day estimated delivery.
If there are any shipping issues with any of your future orders, please do not hesitate to reach out to us. Our representatives are always available to assist you.
Contact us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Cheers!
The wine I receive in my shipments (about 8 over the past 2 years) have all been excellent. The site is easy to use. The orders arrive quickly, & the wines are delicious. Love ordering from them!
Hi!
Thanks for your feedback and exceptional rating.We appreciate your continued support and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I love WINE INSIDERS but I tend to wait for mixed cases at great prices. I have not yet gotten a wine from them that I didn't like even though I tend to go for the less expensive wines. (I have wine at dinner almost every night!). Most of their wines are very good and occasionally one is just OK. I must admit that I am not a connoisseur. I learned that when I took a wine tasting course at the Culinary Institute of America in the late 1970's. I liked almost everything, a long as it wasn't sweet. I also like it that the wines arrive quickly and that I can pick them up at Walgreens so I don't have to worry about being home!
Hi Robert,
Thanks for your feedback and exceptional rating. We are glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Love order from Wine Insider. Easy to pick out some variety wines for family gatherings. Most important their shipping were fast and good packaging. Thank you, keep up the great service.
Hi Pauline,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support! We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
One of my friends told me she loved Wine Insiders and had been ordering from them for about a year or more, so I gave it a try during this time when I wasn't keen on being in too many stores (May 29). It was a good experience: I loved that I could read up on the wines before purchasing them, and I could weigh my decisions on reviews in a leisurely way. The ordering was easy. The box of wines came pretty quickly and right to my doorstepnot much heavy lifting going on. It was all packed incredibly well. And I've enjoyed every bottle I've opened so farthere hasn't been a dud in the bunch, and I chose wines that were all under $10. For me, this a perfect way to stock up on wine, so I will always have something at the ready for a special meal or sipping with guests. It's also a nice way to try wines from a variety of wineries. Like I say, I will be ordering again.
Hi Linda,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Great wines at great prices all the time. I love that this isn't a subscription based company and I can buy as many bottles as I want when I want. I have been using them for all my wine needs for over 5 years.
Hi Lindsay,
Thanks for your great rating! We really appreciate your feedback and are pleased to hear you are enjoying the selections! Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The wine I purchased arrived surprisingly quickly considering the delays in shipping due to the pandemic. I purchased all red wines and the selections I received are amazing. If you enjoy Cabernet or Merlot, I believe you will enjoy the selections being shipped to you.
Hi Craig,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I am addicted to wine insiders. We love to have wine with our dinner or after work, and buying a case of wine every few months allows me to feel like I always have a bottle to enjoy. The quality of the wine was very good. I am not a connoisseur, but I generally enjoy most wines I received. Sometimes a lot, sometimes not at all. But not being an expert, I will have likes and dislikes from what I buy at the local store, and pay a lot more! And who can resist the fun of not only getting a package at your door, but one with 12-15 bottles if wine... it feels like Christmas every time we get one. Do I know the brands? Not usually, but with a handful of exceptions, I don't usually at the liquor store either. This gets me trying different wines all the time too, and that is also fun! The one time I had a wine I hated, they sent me a replacement. The one time a bottle arrived missing and another broken, they replaced them. But I have been buying cases for several years now, and these are the only 3 "problems" I have had in 3 years, or more than 100 bottles. I'm hooked!
Hi Mitch,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. We hope you continue to enjoy our selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I started using Wine Insiders while under quarantine. What a convenience! Got some wines I really love! Surprised at the quality and some of the excellent deals. I particularly like Italian and French wines which they carry plenty of. I'll continue to order from them even though my wine stores have reopened. Give them a try. You'll get hooked. Fast and free delivery with the purchase of 6 bottles.
Hi Elisabeth,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I tried wine insiders through a groupon I purchased. The deal was amazing for 15 bottles! I was a little bummed that delivery was delayed, but it was due to COVID and I still got it within a week. There are always amazing deals to take advantage of too. I'm now sold and have placed 4 or 5 orders since. I really like the selection and that I don't have to subscribe to anything. Also love that shipping has been within a couple days.
Hi Jackie,
Thank you for your feedback and for purchasing from Wine Insiders! We're glad you enjoyed your wine and would love to help you out with any of your future wine needs. While our shipping time was considerably delayed earlier this year due to the virus, it has returned to our standard 3-5 business day time frame.
With daily offers and new selections, we are positive you will always find the best option to suit your wine needs. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been truly impressed with the work that WI has been doing during this pandemic. Sent me a REALLY nice wine opener set for just being patient. Have recovered well in shipping times. Kudos
Hi Craig,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support! We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Wine Insiders was recommended to me by a family member. I have been using them for several months now. They have great wines, a very nice selection, and great prices too. I've bought several wines from Wine Insiders now, and always enjoyed my selections. Some of course are better then others, but never disliked any of them, and everything was always delivered fairly promptly. No Issues at all. Thanks Wine Insiders!
Hi Michael,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Wine Insiders offers great prices, wonderful wine and quick delivery. Can't ask for anything easier. Love the variety.
Hi Judith,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I started with a Groupon and then have placed additional orders. Great selections at a reasonable price. Especially great now that many stores are closed. I highly recommend them!
Hi Michael,
Thanks for your feedback and for purchasing from Wine Insiders! We're glad you enjoyed your wine! With daily offers and new selections, we are positive you will always find the best option to suit your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I've been purchasing much wine through Wine Insiders for about two years now. In that time, I have not had a single bad experience with them. For the price, these wines (from all over the world) are interesting and flavorful. Also important to note that Wine Insiders customer service is excellent. You can really tell that they care about their customers' satisfaction. I am a true fan!
Hi J M,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We have great wine at a great price. Delivered to our door. Who could ask for anything more? We love it!
Hi Barbara,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have ordered from Wine Insiders many times. The deliveries are received quickly, well packed and they often include an extra gift, which is always appreciated. I have ordered reds and whites and have never been disappointed. Delicioso!
Hi Monica,
Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Our go to for excellent wine. We love Italian wine and are never disappointed. Secure and safe packing and super fast delivery.
Hi Marsha,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I have been very pleased with this company. The customer service is great! The wine is always delicious and the prices are good too.
Hi Glenda,
Thank you so much for your review. We appreciate your continued business. With daily offers and new selections, we are positive you will always find the best option to suit your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Linda,
Thank you for taking the time to send us your positive feedback.We appreciate your continued support and are glad you are enjoying all aspects of our service.
Our agents are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!