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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
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I had tried another service like this and they mostly chose the wines. This is not a club. I have ordered 3 or 4 times, chose my own selections, delivery was pretty fast, and there is a good selection of wine from many countries. They also give wonderful discounts. I love Wine Insiders!
They have a decent selection and there are always promotions going on to discount the prices.
When my state's liquor store closed Wine Insiders was my go-to place for wine.
Hello,
Thank you for the great rating. We appreciate you taking the time to send us your positive feedback. Contact us regarding current promotional offers and our agents will be happy to assist.
We hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
For further assistance, contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I stumbled across WineInsiders.com and thought I would give it a try, BEST decision ever! I have yet to be disappointed in a bottle of wine and their customer service is the best I've ever talked to and answered every question I had and were very nice and professional. The mystery boxes are by far my favorite because it's like opening a Christmas present when it arrives- which is typically just a couple days after placing an order.
Hi Amanda,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The selection is very good and the prices are hard to beat especially when you buy during their many sales or one of their curated cases. I've found the delivery turn around time to be excellent and customer service has been on point anytime I had a question or concern. Highly recommend wine insider!
Hi Joey,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
It is so easy and affordable to buy wine through Wine Insiders. I highly recommend it and I have been very pleased with almost every choice I have made. Great selection of Italian wines
Hi Corinne,
Thank you for the great rating and positive feedback. We're glad you are satisfied with your wine purchase. Our agents are always available to assist you with any of your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I loved your specials and loved when you did the selections for me - hope that comes back. Loved all the wines you have selected over the years for me. Please keep this going.
Hi Jane,
Thank you for the great rating and positive feedback. We're glad you are satisfied with your wine purchase. Our agents are always available to assist you with any of your wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
(Without naming them all) I've tried a number of different 'Wine Clubs' over the years. The product was usually good but the emphasis was never my satisfaction. The emphasis was to ship me more product! With Wine Insiders the variety is always first rate. I select the product and request delivery on MY schedule; I don't have to remember to cancel an order that I end up not wanting.
Hi John,
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs. We hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I love the variety and have even found some new favorites. Wines are always delivered on time and there has never been an error. I've even received some pretty neat complimentary gifts.
Hi Sherretha,
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs. We hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
They were delivered on time. Most were good. This is a great service during this difficult time. Before liquor stores reopened, this was the only option. Now that they have reopened, this is still a safe option. They offer specials often enough to make it a comparable to shopping local.
Hello,
Thank you for taking the time to send us your feedback. If there is ever an issue with any of the selections you receive, please do not hesitate to reach out us and we will attempt to find the best solution.
We do appreciate your continued support.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great selection of wines at affordable prices. I've been able try to many new ones. My orders always ship super fast and, if there is a delay at all, I am kept informed. Love, love Wine Insiders!
Hi Lisa,
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs. We hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I have placed many orders with this company and never been disappointed with the wine. My guests have also agreed that any bottle I have shared with them was very good quality.
Hi Sue,
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs. We hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Good selections and sales, shipped right away. I have used them many times with flawless service. They respond quickly with an email to let you know when to expect your wine.
Hi Darby,
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Tried Wine Insiders through a Groupon originally. The shipping was very slow on that order. However, they offered excellent deals so I decided to order again. The delivery was really fast and has been ever since. I've ordered multiple times since then. They gained a new customer!
Hi Tina
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Great prices, great wine, and free shipping. Their club opens up your taste and never disappoints. Always good sales and they take care of their customers.
Hi Jesse
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I love this business! I've been able to stock up on reasonably priced bubbly while in quarantine... and their mixed bottle deal is how I keep my wine rack stocked. Nothing fancy, but fun to try all the different types and have it all delivered for free! (certain offers!) Highly recommend! My Wine Insider tip is don't order right away... if you don't see a great deal on the website, wait for an email! That's where the deals are!
Hi Celia
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs.
We hope to keep your continued support with new selections we know you will enjoy.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
My first online wine experience was with Wine Insiders a few months ago and I haven't been to a wine store since. Every bottle of wine I've had has been great and many have been exceptional. The delivery is fast and customer service is top-notch!
Hi Sandy
Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I've always been satisfied and happy with my purchases on Wine Insiders. The wines are good value, a great selection of wines that I like, and a quick turnaround, usually shipping the next day and arriving within three or so days. Most recently (mid June) I ordered Monday night and the case arrived mid day on that Friday. And I have always received free shipping
Hi Dan,
Thank you for the great rating and positive feedback. We appreciate your continued support and are glad you are enjoying all aspects of our service.
We strive to provide the best experience for our customers. If there is ever anything we may assist you with, please do not hesitate to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
We have used wine insiders for some time as our go to wine club. We were happy with quality and price so saw no need to look elsewhere; then covid 19 hit and it seemed prices went up significantly, appeared to be about 40% so we ordered none. I wrote the company and soon I received a email from the President offering me a 40% off voucher. We ordered again and were happy with the quality of that wine. I appreciated the interest they showed in our concerns.
Hello Glenn,
Thank you for taking the time to send us your feedback. We apologize for any inconvenience you may have experienced using our service. We strive to provide our customers with the best experience.
Please do not hesitate to reach out to us and inquire about our daily promotional offers. We will attempt to provide the best one suited for you.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I've been using Wine Insiders since before Covid-19. They have great wines at terrific prices. You don't pay shipping and the wine is delivered directly to your home or a pick up location. They ship pretty quickly, usually a week or less. They change up their selections and they are always good.
I love using them especially now with Covid-19.
Hi Linda
Thank you for taking the time to send us your positive feedback.We appreciate your continued support and are glad you are enjoying all aspects of our service.
We strive to provide the best experience for our customers. If there is ever anything we may assist you with, please do not hesitate to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I've been pleasantly surprised with my wine purchases through this company! I have had other wines from different companies for at least twice the costs. Most of my selections have been very tasty and affordable.
Hi Dena,
Thank you for taking the time to send us your positive feedback.We appreciate your continued support and are glad you are enjoying the selections you received.
Our agents are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Karen,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!