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When you are picking your bottles, it clearly states when no longer available. Never had a substitute sent.
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Rosa K.
I only order wines that are in stock. Never had a problem.
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Joan G.
When you place your order, you can see which wines are available and what is out of stock. I have never received a substitution.
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Karen C.
You know when you order if it is available. If not it shows a picture and says out of stock
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Laura G.
I know when I place the order. Have never received a substitute
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Jeimy B.
They usually have updated information on availability when placing the order so it will tell you if it is out of stocked before submitting it.
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Christa T. [Wine Insiders Rep]
In the unlikely event that a particular wine is unavailable at time of shipping, we may substitute a wine of similar style and of equal or greater value in your shipment. However, if subs need to be made in a situation where you selected the wines, we will contact you.
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Nicole H.
Nope! They send you what they claim to have in stock and don't bother to tell you. It's a little surprise when you get your incorrect package!
