Do they let know if a wine is out of stock before they ship it so it can be substituted or canceled?

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Do they let know if a wine is out of stock before they ship it so it can be substituted or canceled?

asked by Emily s. on 9/14/19

7 Answers

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Rosa K. on 7/8/20 · Answer 1 · 2020-07-08T07:08Z

Rosa K.

on 7/8/20

I only order wines that are in stock. Never had a problem.

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Joan G. on 7/8/20 · Answer 2 · 2020-07-08T05:18Z

Joan G.

on 7/8/20

When you place your order, you can see which wines are available and what is out of stock. I have never received a substitution.

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Karen C. on 7/8/20 · Answer 3 · 2020-07-08T05:15Z

Karen C.

on 7/8/20

You know when you order if it is available. If not it shows a picture and says out of stock

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Laura G. on 7/8/20 · Answer 4 · 2020-07-08T04:35Z

Laura G.

on 7/8/20

I know when I place the order. Have never received a substitute

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Jeimy B. on 7/8/20 · Answer 5 · 2020-07-08T04:22Z

Jeimy B.

on 7/8/20

They usually have updated information on availability when placing the order so it will tell you if it is out of stocked before submitting it.

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Christa T. [Wine Insiders Rep] on 6/20/20 · Answer 6 · 2020-06-20T03:59Z

Christa T. [Wine Insiders Rep]

on 6/20/20

In the unlikely event that a particular wine is unavailable at time of shipping, we may substitute a wine of similar style and of equal or greater value in your shipment. However, if subs need to be made in a situation where you selected the wines, we will contact you.

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Nicole H. on 12/30/19 · Answer 7 · 2019-12-30T04:35Z

Nicole H.

on 12/30/19

Nope! They send you what they claim to have in stock and don't bother to tell you. It's a little surprise when you get your incorrect package!

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Do they let know if a wine is out of stock before they ship it so it can be substituted or canceled?

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