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Wine Insiders Reviews Summary
Wine Insiders generally enjoys a positive reputation among customers, praised for its extensive selection of quality wines, competitive pricing, and efficient shipping. Many customers express satisfaction with the ease of ordering and the variety of promotional offers, highlighting a reliable service that often exceeds expectations. However, some concerns arise regarding customer service responsiveness, particularly in handling order cancellations and pricing discrepancies. While most reviews reflect a strong loyalty and appreciation for the brand, a few customers have experienced frustration with communication and fulfillment issues, suggesting a need for improved customer support mechanisms. Overall, the sentiment leans favorably, with room for enhancement in service consistency.
This summary is generated by AI, based on text from customer reviews
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They offer wonderful wines that have never disappointed. Always give wine lovers a great selection at very reasonable prices.
I was a bit apprehensive ordering wine online but I was pleasantly surprised with my first order. Several orders later and only one bottle we wouldn't order again. Nothing really wrong with that one, just a matter of taste. Prices were really reasonable. Great choices, free shipping, what more could you want! Great job, wine insiders
Hi Diane,
Thank you for the great rating and positive feedback. We are pleased you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Great prices good wine and fast shipping. I usually am very picky about the wine I drink but I took a chance and was pleasantly surprised
Hi Liam,
Thank you for the great rating and positive feedback. We are pleased you are satisfied with all aspects of our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Simple, you order, they deliver. It's hassle free. If you are not home to sign for it you can arrange other locations. Great deals with interesting wines
Hi Seema,,
Thank you for the great rating! We appreciate the positive feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
My bottles were packaged with care and precision. The bottles have each been enjoyable and satisfying. I cannot recommend a better quality or service than this!
Hi Lorrie,
Thank you for the great rating! We appreciate the positive feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
We bought a mixed case of reds. Of the 12 there was one we really liked but it is no longer available. The rest were mostly OK. One was not so good.
Hi Gary G,
Thank you for taking the time to provide this feedback, and I'm sorry to hear you disliked some of our wines. Someone should have reached out to you to discuss this and make it right.
Sincerely,
Wine Insiders
I have ordered 4 times from this company. Fast shipping, great choices, and yummy wines. As you order you also get great coupons for future orders. Try a Groupon deal for the first order and then you will be hooked!
Hi Melinda,
Thank you for the great rating! We appreciate the positive feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
For Mother's Day 2020 I took advantage of a Wine Insiders promotion and got my wife a dozen bottles of wine, 6 red/6 white. What a huge hit it made. Not only was she so surprised by thoughtfulness of the gift but she absolutely has loved each of the bottles she has tasted so far. The two people I talked to on the phone were very knowledgeable and extremely courteous, I highly recommended Wine Insiders to anyone who enjoys a nice glass of wine. We are definitely looking forward to our next order.
Hi John,
Thank you for taking the time to send us your positive feedback. We are pleased your wife enjoyed the selection! We are always here to help should you require any assistance with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
They have delivered excellent wines in a short delivery time. They have kept me informed about the delivery by emails and text. The wines have been very enjoyable.
Hi Dan,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The website is easy to move around and sort. Check out is easy and delivery is usually within the week. I have been ordering from this site for a couple of years now and have been more than satisfied. Out of I don't know how many (more than 10) only One shipment a bottle was broken, I emailed them a picture and they issued me a credit for my next order. I have recommended two or three friends and they now use as well.
Hi Paula,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Initially, I tried Wine Insiders because someone gave me a gift card. But I seem to be ordering again and again--trying new wines, exploring stuff that I would never have picked without the Wine Insider reviews (and great pricing). Thank you Wine Insiders!
Hi Kenneth
Thank you for the great rating and for taking the time to send us your positive feedback. Our representatives are always available to assist you with any of your future wine needs.
If you have any questions regarding a particular varietal or offer, please do not hesitate to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Much to our satisfaction, we have been pleasantly surprise! Have been ordering wines for 5 years. It arrives usually right away, except during spring with pandemic, delivery took a little longer. Now have friends and family ordering and have given as gifts, no one has been disappointed.
Hi Linda,
Thank you for the great rating and for taking the time to send us your positive feedback. We appreciate your continued support and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I've been ordering from Wine Insiders since they were Heartwood & Oak (I guess they were acquired.) I never noticed a dip in quality of wine, price or reliability of service. Even during this crazy pandemic time, I've noticed that if an order is even slightly delayed, I get an offer for an additional discount. The wines are consistently high quality, and every customer service experience I've had has been positive. They continue to be my go-to for bulk wine ordering and I've sent cases to others as gifts, and they've been thrilled as well.
Hi Joanne,
Thank you for the great rating and for taking the time to send us your positive feedback. We greatly appreciate your continued support and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Very convenient but their sales are silly. Lot of stuff is not available or they raise the prices and give you 30% off.
Hi Martin S,
Thank you for taking the time to provide this feedback. We strive to always offer the best possible deals to the best of our ability. With regard to our pricing, this has remained consistent, with only the promotional offers changing due to high demand and limited inventory. We have restocked our inventory and our representatives are trained to search for the best offer to fit your needs and assist in every way we can to make sure you are ordering what you like.
If you'd like to discuss this further, feel free to give us a call at Customer Service (800) 615-7304 Monday through Friday 6:00am – 5:00pm PST or send us an e-mail at info@wineinsiders.com.
Sincerely,
Wine Insiders
I've ordered from wine insiders many times and I've always been happy with their selection of wines. They have quick shipping too which is a great bonus! I highly recommend ordering your next batch of wines from them!
Hi Denise,
Thank you for the great rating and for taking the time to send us your positive feedback. We appreciate your continued support and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I don't drive and Pa.'s liquor laws make it difficult to buy a good selection of wines. Wine Insiders makes it easy for met to get a good selection at good prices with them doing all the work.
Hi Flora,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with of our service and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I love being able to order wine inexpensively, have a great selection and prompt delivery. I have highly recommended them to friends and family.
Hi Maryellen,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Always something good comes from wine insiders! Great wine at great price. This enables me to try some different wines from all over the world. My favorites change with every order. If you find one you don't like, they will replace it. Can't beat this company for product and excellent personal service.
Hi Rebecca,
Thank you for the great rating and for taking the time to send us your positive feedback. We appreciate your continued support and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I have been a Wine Insiders customer for several years, and I am continually impressed with the selection they offer. While I gravitate to Cabernets, I have tried many of their offerings. Over time I have identified several that are consistently my favorites. I don't pretend to know a great deal about wines, but I do know what I like. If you give these folks a chance to earn your business, you will not be disappointed..
Hi Kerry
Thank you for the great rating and for taking the time to send us your positive feedback. We appreciate your continued support and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
Many offerings with customer reviews and extensive wine characteristics. Great for a wine novice like myself.
Hi Alan,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
From the business
Wine Insiders makes it easy to get great wine. We love our wine so much that we offer a 100% Satisfaction Guarantee, so you can ship and sip risk-free. Shop with confidence knowing you won't find hidden fees or unexpected club subscriptions at Wine Insiders.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Mark,
Thank you for the great rating and positive feedback. We are pleased you are satisfied with our service.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!