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Wine Insiders

How would you rate Wine Insiders?
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Connecticut
2 reviews
2 helpful votes
Follow Donald B.
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Never a bad bottle
January 31, 2021

Wine with dinner is a regular event. Box wine, while acceptable, just doesn't strike the correct note. Wine Insider's wines are always as good as the best box wines and have that added benefit of the unique differences that come from the regions of production and the variety of grapes. In multiple orders never a bad bottle, always a good value, shipping and packing is perfect and very fast. Can't comment about their customer service since I have never had any reason to utilize it.

Date of experience: January 30, 2021
Jordan S. Wine Insiders Rep
over a year old

Hi Donald,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service and are enjoying the selections. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

South Carolina
2 reviews
0 helpful votes
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Great wine at great prices!
April 22, 2022

We have been an avid user of Wine Insiders. The selection of reds, whites and sparkling is extremely robust. My family have enjoyed all of the wines and we make it a point to try many different labels. I have been very impressed with range of wines, but at fantastic prices as well. We are always excited when the box arrives with our wine.

Date of experience: April 22, 2022
Rowena T. Wine Insiders Rep
over a year old

Hello Barry,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

New York
1 review
0 helpful votes
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Good wine/ Good value
January 1, 2022

Smooth transaction, I believe I asked a question and received an immediate reply. Wine was delivery in just a few days and packaged perfectly.
I've only tried 2 bottles so far and they were both very good. I will definitely order again.
Good wine at a wonderful value.

Date of experience: December 31, 2021
Rowena T. Wine Insiders Rep
over a year old

Hello Nadine
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

New York
1 review
3 helpful votes
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Excellent!
July 25, 2019

Prices are more than reasonable, free shipping on 6+ bottles and its to your door in just a few days. If you don't like any of the bottles (which is very rare for me), they will refund or replace with an equivalent bottle of choice. I've been ordering from WI for years... no complaints!

Date of experience: July 25, 2019
Christa T. Wine Insiders Rep
over a year old

Hi Jennifer B.,

Thank you for taking the time to provide this feedback. I'm very pleased to hear that you have been enjoying our service. If you ever need any more help, please do not hesitate to contact us at info@wineinsiders.com or visit www.wineinsiders.com

Sincerely,
Wine Insiders

New Hampshire
1 review
1 helpful vote
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I love wine, especially red. I live in PA where the stores are state run. Therefore the selection is limited, even in the premium stores. I try to keep away from California wines because they make me feel ill the next day. Wine Insiders gives me a chance to get a case of wine, with just European selections, delivered to my house. No carrying heavy clanking bottles. Delivered quickly. My only "gripes" for lack of a better term, would be the occasional bottle that did not sit well with my palette. I rely on the company to suss out the best tasting wines, so it is shocking when one comes that is tart and not full bodied. Then again, maybe I chose poorly and did not understand the description? Either way, with other bottles being fantastic i just expect them all to be winners. But at the price I've paid, I chalk it up to inexpensively trying something new. I will keep using this service and recommending to others

Date of experience: October 3, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Mary,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections! If you are ever unhappy with some wines after trying them we are always here to make it right in a way that is acceptable to you, so please reach out.

Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Illinois
1 review
0 helpful votes
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And have never had any issues. Wines are reasonably priced, shipments arrive when they are supposed to (during these difficult times there has been a little bit of a delivery lag, but that is totally understandable.)

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi D. P.

Thank you for taking the time to send us your positive feedback. We are glad you have enjoyed all aspects of our service and appreciate your continued support.

Take advantage of our referral promotion and give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

New York
1 review
0 helpful votes
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Excellent on-line wine company - wide selection of products, very good prices and on-time deliveries are the norm. Customer service on-line chat resolves any problems immediately - I will continue to make them my primary supplier of wines!

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi James,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Tennessee
2 reviews
0 helpful votes
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I love buying from this website. It is convenient, easy, great selection of not common wines, at affordable prices. Fast and free shipping after only 6 bottles. Great discount promotions. Wonderful freebies. An added convenience is that if you can't be home to sign for your wine, you can get it shipped to a close by location for pick up (ie Walgreens).

Date of experience: November 22, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Angela,

Thank you for the five-star rating! We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. We are happy to hear you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

Maryland
1 review
0 helpful votes
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During this rough patch, stuck at home, I have actually had the time to sip and savor my wines. Thanks to Wine Insiders the cooler did not go bare. You and your staff are truly appreciated. Any delivery delay that they felt would be a negative impact is not worth mentioning.

Date of experience: July 19, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Renee,

Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!

Pennsylvania
1 review
0 helpful votes
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No problems
July 8, 2020

It was quick shipping I guess reading some other reviews people put on that they had to wait but lets face it when the liquor stores closed down wine insiders as others were most likely overwhelmed. I thinks its reasonably good wine at a fair price.Its comes to my door I will continue with the company

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Dennis,

Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback are pleased you have enjoyed all aspects of our service.

We want you to take advantage of our referral promotion and give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

New York
1 review
0 helpful votes
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Always something good comes from wine insiders! Great wine at great price. This enables me to try some different wines from all over the world. My favorites change with every order. If you find one you don't like, they will replace it. Can't beat this company for product and excellent personal service.

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Rebecca,

Thank you for the great rating and for taking the time to send us your positive feedback. We appreciate your continued support and are always available to assist you with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

New Jersey
1 review
0 helpful votes
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Great selection, reasonable prices, fast shipping and the convenience of having wine delivered to your door Also customer service is excellent very customer centric. Have been buying from them for over a year and will continue to do so

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Anthony,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Minnesota
1 review
0 helpful votes
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Great wines and great service
November 14, 2021

We've ordered from Wine Insiders several times over the past 4 years and have always enjoyed the wine we received. It's a great way to stock up before the holidays or a party or to just try some wines you won't find locally. Recently we took advantage of one of their mystery wine boxes. We ordered a mystery red pack, but somehow there was a mix up on the order and we instead received a box of all white wines. We immediately called and the customer service rep we spoke with quickly reviewed our order and sent a replacement shipment of red wines and told us to just keep the box of whites. In all the years we have used them this was the only error and we were impressed with how quickly it was corrected for us. I recommend their website to all my wine loving friends.

Date of experience: November 12, 2021
Rowena T. Wine Insiders Rep
over a year old

Hello Laine,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

New York
2 reviews
0 helpful votes
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Great wine, great prices, great service!
January 23, 2021

During this pandemic, in which people have been staying home, having a company that delivers great wine at great prices is a godsend. The website is easy to use and navigate. Their descriptions are pretty accurate. They have a good selection of different varietals from around the world. Their sales are tremendous. And it comes to your door. Pick what you or want or experiment with mixed cases sight unseen. I've been pleasantly surprised. The percentage of wines I didn't like were at under 5%, which is better odds than I get when I go to store and try new bottles. I recommend them!

Date of experience: January 23, 2021
Jordan S. Wine Insiders Rep
over a year old

Hi Joe, Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service and are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Pennsylvania
1 review
0 helpful votes
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For guys like me who like wines over a broad spectrum, and care about not getting bad stuff more than trying to find that exquisite far out vintage stuff for the snobs, Wine Insiders is a great merchant to use. Moreover, my frugal self gets satisfied with their pricing systems. Getting it delivered to your door is a plus as well. However, I had to invest in a dolly to carry these 15 bottle boxes inside. Wine can be heavy!

Date of experience: May 29, 2022
Rowena T. Wine Insiders Rep
over a year old

Hello Christiaan,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

New York
1 review
0 helpful votes
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The selection is very good and the prices are hard to beat especially when you buy during their many sales or one of their curated cases. I've found the delivery turn around time to be excellent and customer service has been on point anytime I had a question or concern. Highly recommend wine insider!

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Joey,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

New York
1 review
0 helpful votes
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I love this business! I've been able to stock up on reasonably priced bubbly while in quarantine... and their mixed bottle deal is how I keep my wine rack stocked. Nothing fancy, but fun to try all the different types and have it all delivered for free! (certain offers!) Highly recommend! My Wine Insider tip is don't order right away... if you don't see a great deal on the website, wait for an email! That's where the deals are!

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Celia

Thank you for the great rating and positive feedback. We're glad you are satisfied with your purchase and would love to have help you with any of your future wine needs.
We hope to keep your continued support with new selections we know you will enjoy.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Reach out to us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.

Cheers!

Florida
1 review
0 helpful votes
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Preselected
July 9, 2020

All the wines have been screened by their tasters so there is no worry on any selections. Like the variety of wine that you can't get otherwise at your local store so it's fun to try different selections, even the "mystery case". Shipping is efficient and Fedex will drop at a local pharmacy or other retailer to pick up when it's convenient [needs signed for].

Date of experience: July 9, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi David,

Thank you for taking the time to send us your positive feedback. We appreciate your continued support. With new varietals, we know you will always find something you will like.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Illinois
1 review
0 helpful votes
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Great wines & service
August 14, 2021

Been ordering wines for a few years from Wine Insider. They offer a great selection at good prices and have fantastic sales & even offer free gifts with purchase on occasion. Great email communication about orders and ships quick! Have ordered several times as gifts for a wine loving family member. She's blown away to get a box of 6 bottles of wine for no reason out of the blue. (The sales are just too hard to pass up).
Customer service is super friendly & helpful. Had to call when shipping service was doing some wacky stuff with one order. They took care of the problem right away.

Date of experience: August 13, 2021
Rowena T. Wine Insiders Rep
over a year old

Hi CW,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Pennsylvania
2 reviews
0 helpful votes
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Don't waste your time playing games with special wine offers from other companies. They are usually just selling you a membership. Wine insiders cares about your enjoyment of sipping good wine. Wine insiders stands behind their products. Fair pricing, quick delivery and personal service need I say more!

Date of experience: July 8, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi CinDee,

Thank you for your great rating! We really appreciate you taking the time to provide your positive feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Overview

Wine Insiders has a rating of 3.5 stars from 1,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wine Insiders most frequently mention customer service, great prices and free shipping. Wine Insiders ranks 1st among Wine sites.

service
213
value
218
shipping
219
returns
64
quality
217
This company responds to reviews on average within 69 days