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Wine Insiders

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Florida
1 review
0 helpful votes
Follow Margie W.
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I've been a customer over the years, and they are terrific to do business with. Huge selection of terrific wines, great specials, super fast shipping, very careful packaging. Really a class act. I love rose, huge selection!

Date of experience: August 21, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Margie,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

North Carolina
1 review
2 helpful votes
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Great Wines at Great Prices!
March 17, 2021

I have purchased from Wine Insiders for several years now and am really happy with the company. I get great wines at great prices. My friends often ask me where I got such a great wine. Shipping is free at 6 bottles, although I usually buy more and enjoy a free gift as well. Plus, they have a satisfaction guarantee. Once I received a bottle that neither my husband or I liked. I contacted them and they refunded my money. Easy website. Quick delivery. Just really pleased with Wine Insiders!

Date of experience: March 16, 2021
Jordan S. Wine Insiders Rep
over a year old

Hi Maria,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience and are always here to assist you with your future wine needs. We sincerely value your input and continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Maryland
1 review
0 helpful votes
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GREAT WINES! GREAT PRICES!
January 22, 2022

Wine Insiders is fantastic!
They offer awesome wines at affordable prices -
And this Holiday Season they offered a wine advent calendar that was just delightful!
I always enjoy trying different wines and this is a great way to do so, especially with free shipping on top of it!

Date of experience: January 22, 2022
Rowena T. Wine Insiders Rep
over a year old

Hello RJ,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Iowa
2 reviews
0 helpful votes
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Wonderful Wines!
March 28, 2021

I have been a customer of Wine Insiders for several years and use this site to keep my cellar well-stocked. It is NOT a subscription service so you don't have to take regular deliveries of decline shipments. You just order when you are ready. Finding what you are looking for is easy or they offer periodic specials where they will send you a curated order so you can try something new. Shipping is easy and arrives quickly. You can also have it delivered to a drop-off location where you can pick it up on your schedule.

Date of experience: March 27, 2021
Jordan S. Wine Insiders Rep
over a year old

Hi Greg,

Thank you for the great rating and positive feedback. We value your input and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

California
1 review
4 helpful votes
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I was referred to them by Groupon and tried their Red Wine sampler offer. First they slam you with an extremely high shipping price, then they take forever to send you the wrong bottles of no-name wines. In my selection there were 4 whites which I did not order and all the red were duplicates of another. So, I made this known and "Philip H." took my "case". His "solution" was to get me a credit on my next order. Seriously? How would this condescending twat think I'll ever order from them again? So I donated the whole shipment to the homeless so they will have a great New Years part. Horrible. Stay away - I wish I could warn more people.

Date of experience: December 31, 2018
Maxwell E. Wine Insiders Rep
over a year old

Hey Maurice - Thanks for reaching out and apologies for the poor experience! Orders using promotions purchased from third party sites such as Groupon require us to charge for shipping based on their terms. We actually offer free shipping on 6+ bottles when you order directly through us. Also, Groupon reserves the right to sub wines if they are out of inventory. By ordering directly through us, you would've avoided all of these issues. We apologize once again for any inconvenience this caused you.

Connecticut
1 review
0 helpful votes
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My company also offers Wine Insiders as a good source of wine for our staff. While I have been mostly pleased with what I have received, I would like to see more Riesling choices. Not everyone loves only dry white wines. Thank you. Michelle K

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Michelle,

Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs. We've recently added a few more Riesling selections to our website, we hope you get a chance to try them and enjoy!

If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.

Cheers!

North Carolina
1 review
5 helpful votes
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Originally ordered wine on 4/24. This was after the company revoked my original order calling it a 'glitch'. I agree with other reviewers that this felt very much like a bait and switch gimmick to get addition customers. I've emailed the company asking for some sort of ETA on my reorder but to this date I've not received any information. They have promised tracking numbers on at least two occasions but never delivered on these promises. The company has been responsive to emails but not really given any tangible resolutions. Fairly disappointing experience.

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 3, 2020
Christa T. Wine Insiders Rep
over a year old

Hello Andy B.,

We sincerely apologize as it truly was a system glitch, and we had to cancel all of the orders that processed erroneously. As it is shown in our terms and conditions, in an unlikely event of an error occurring we would cancel the order and immediately refund any erroneous orders. An email notification was sent out with the correct offer which also included a gift for the inconvenience.

Sincerely,
Wine Insiders

Tennessee
1 review
0 helpful votes
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Top of the line, "Wine Club"
October 9, 2021

It's not often that a company does what it says it will do. Wine insiders does and they have a great selection at a good price with free shipping on most orders. Thank you for everything. Wine shopping made easy.

Date of experience: October 9, 2021
Rowena T. Wine Insiders Rep
over a year old

Hello Tim

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Pennsylvania
1 review
0 helpful votes
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Not whining about their wines
July 5, 2022

I have been purchasing from Wine Insiders for several years now and am very pleased with them. Wines are priced well below what I would pay for the same quality at the liquor store. I have never had a bad bottle and my delivery has been packed well and arrives extremely fast. They are easy to reach by phone, know their product and are very pleasant to talk to.

Date of experience: July 5, 2022
Rowena T. Wine Insiders Rep
over a year old

Hello Dennis,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

New York
1 review
0 helpful votes
Follow Tammy T.
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Have been using wine insiders for years, even before they changed their name. Fast delivery, reasonable prices, many choices of wines, what more can one ask for from a wine supplier? These days who has time to go to a store and read the labels and carry wine bottles home on the subway? I for one prefer the convenience and wine insiders never disappoints.

Date of experience: June 5, 2021
Rowena T. Wine Insiders Rep
over a year old

Hi Tammy,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

New York
1 review
0 helpful votes
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Great offers, great wines
October 5, 2021

I have had experience with several wine clubs. Wine Insiders allows me to try an interesting variety of products without having to sign up for a monthly commitment. Their offers are great and they provide useful information for choosing what we need. I am very happy with the service and with the products.

Date of experience: October 4, 2021
Rowena T. Wine Insiders Rep
over a year old

Hello Felisa

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

New Jersey
1 review
1 helpful vote
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There are wine stores and many wine clubs. None of them beat Wine Insiders. I've been a customer for many years and I exclusively buy my wine here. I have a collection of over 150 bottles, and I keep adding to it whenever I see something new on their site. The prices are unbelievable and the selection is enormous. I take pictures of labels of wines that I really like so I can be sure to order more of the same in a future order. Free shipping, great prices and an unbeatable selection. What's not to like about Wine Insiders? If you're a current customer you likely know what I mean. If you've never tried them, I suggest you do. You won't be disappointed.

Date of experience: April 23, 2021
Rowena T. Wine Insiders Rep
over a year old

Hi Benjamin, Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Massachusetts
1 review
0 helpful votes
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Delicious wines, at low cost!
July 8, 2020

I have ordered wine from Wine Insiders, using a Groupon, and both purchases resulted in many bottles of delicious red wine. Having had mixed results from trying to get wines at a wine store soured me on drinking wine for a while, until I found Wine Insiders. Their wines are well chosen, in ways that suit my taste.

I had one experience with their customer service, and they responded promptly, cheerfully, and accurately in the resolution of the issue I was having redeeming the Groupon.

Yes, during the pandemic, delivery times were longer than what they are accustomed to do, (due to increased demand) but they were forecast by the company, and I knew what was going to happen - no disappointment at all.

All around a great company!

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Jeff,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and are always available to assist you with any of your future wine needs.
If you have any questions regarding a particular varietal or promotional offer, please do not hesitate to reach out to us.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Michigan
1 review
0 helpful votes
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Customer Service
December 20, 2020

I placed an order and for some reason we never received this order. I replied to an online survey that I was sent and that's when Customer Service took over. They tried to locate the order and after a few days a replacement order showed up. No questions and it very much appreciated. The wine is also good at a great price! Thanks

Date of experience: December 18, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Robert,

Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Florida
1 review
0 helpful votes
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Love my wine
February 28, 2021

I've been using wine insiders for a couple of years now and have never been disappointed. Sure, some wine is not of my liking, but for the most part every bottle has been good. I use the one's I don't like as gifts. Price is my reason for buying these wines, and I repeat the purchase as my supply gets low. My rack holds 24 bottles and I keep it fully stocked. I drink mostly red wine so I can't comment on the whites. When we did a lot of cruising, I sometimes brought a couple from my collection. I also bought bottles on board for $40.00 and they were not even as good as the $8.99 wines I got from Wine Insider. That is why I stick with them as I can't find better wines at those prices.

Date of experience: February 27, 2021
Jordan S. Wine Insiders Rep
over a year old

Hi George,

Thank you for the great rating and positive feedback. We value your input and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Maryland
1 review
0 helpful votes
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Amazing wines and amazing customer service
June 13, 2021

Wine Insiders is my favorite place to buy wine. Not only is the selection is very large and diverse, they constantly add new wines from various up and coming wineries - both in the U.S. and overseas. Moreover, the customer service is always superb. Try them - you won't regret it!

Date of experience: June 12, 2021
Rowena T. Wine Insiders Rep
over a year old

Hello Valerie,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Connecticut
2 reviews
2 helpful votes
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Never a bad bottle
January 31, 2021

Wine with dinner is a regular event. Box wine, while acceptable, just doesn't strike the correct note. Wine Insider's wines are always as good as the best box wines and have that added benefit of the unique differences that come from the regions of production and the variety of grapes. In multiple orders never a bad bottle, always a good value, shipping and packing is perfect and very fast. Can't comment about their customer service since I have never had any reason to utilize it.

Date of experience: January 30, 2021
Jordan S. Wine Insiders Rep
over a year old

Hi Donald,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are satisfied with all aspects of our service and are enjoying the selections. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

South Carolina
2 reviews
0 helpful votes
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Great wine at great prices!
April 22, 2022

We have been an avid user of Wine Insiders. The selection of reds, whites and sparkling is extremely robust. My family have enjoyed all of the wines and we make it a point to try many different labels. I have been very impressed with range of wines, but at fantastic prices as well. We are always excited when the box arrives with our wine.

Date of experience: April 22, 2022
Rowena T. Wine Insiders Rep
over a year old

Hello Barry,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

New York
1 review
0 helpful votes
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Good wine/ Good value
January 1, 2022

Smooth transaction, I believe I asked a question and received an immediate reply. Wine was delivery in just a few days and packaged perfectly.
I've only tried 2 bottles so far and they were both very good. I will definitely order again.
Good wine at a wonderful value.

Date of experience: December 31, 2021
Rowena T. Wine Insiders Rep
over a year old

Hello Nadine
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

New York
1 review
3 helpful votes
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Excellent!
July 25, 2019

Prices are more than reasonable, free shipping on 6+ bottles and its to your door in just a few days. If you don't like any of the bottles (which is very rare for me), they will refund or replace with an equivalent bottle of choice. I've been ordering from WI for years... no complaints!

Date of experience: July 25, 2019
Christa T. Wine Insiders Rep
over a year old

Hi Jennifer B.,

Thank you for taking the time to provide this feedback. I'm very pleased to hear that you have been enjoying our service. If you ever need any more help, please do not hesitate to contact us at info@wineinsiders.com or visit www.wineinsiders.com

Sincerely,
Wine Insiders

Overview

Wine Insiders has a rating of 3.5 stars from 1,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wine Insiders most frequently mention customer service, great prices and free shipping. Wine Insiders ranks 1st among Wine sites.

service
213
value
218
shipping
219
returns
64
quality
217
This company responds to reviews on average within 69 days