Only once did we receive a bottle, we did not like. We wrote, received a credit and told to keep the wine.
We have no complaints, we generally take the pre-chosen wines in various special offers, but we have also chosen some ourselves in site wide sales.
I have been ordering wine from Wine Insiders for 7-8 years, initially pretty happy to receive whatever case appeared on my porch every quarter. I'm even happier now. With the discounts available, I can order wines that are a little more expensive and pay the same amount as before. I can even trust the person on the phone to select the specific wines for me after I tell her what I like and how many Sauvignon Blancs, how many Pinots etc. It's safer than me going to the liquor store! I'm also impressed by how quickly my order is processed and delivered and their ability to notice me about the arrival time. Fear not and drink up. You'll be impressed.
Hi George,
Thank you for taking the time to send us your positive feedback. Our customer service team is available to assist you with any of your wine needs.
Should you have any questions, regarding a promotion or a particular varietal, do not hesitate to reach out to us.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I started ordering from Wine Insiders about 2 years ago. They have always had an amazing selection of all varietals. The deals they offer cannot be beat, especially if you are a frequent drinker. The free shipping upgrade is worth it's wait in gold! Customer service is amazing, yet hardly needed. In all the cases we have purchased, maybe 5 bottles have been bad, pretty good odds, and when they call you simply call and they will replace.
I highly recommend!
Cheers!
Hi Cynthia,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Found Wine Insiders during the lockdown. I've ordered 3 times; excellent customer service, quick delivery and great wines that I otherwise would not have tried. I recommend that you try their products, you won't be disappointed.
Hi Eileen,
Thank you for taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service. Should you have any questions regarding a particular selection or promotional offer, our customer service team is always available to assist you.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Please, do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
I like Wine insiders. I have good experience so far and the commitment they did during covid 19 is especial. A few instances I had to reach to customer support, they been always nice, supportive and professional.
For 25 hundred dollars I have spent in last three years with them, I was able to discover a bunch of really good wines, tune my palate and spend a number of great nights with my friends or girlfriend, accompanied by great dinner and wine and conversation. Easy joys of life and unforgettable memories. I will definitely keep on buying wine from them. One bug is that for some reason the wines in Favorites section of my account disappear so I had to refresh myself based on my orders, which is a little bit frustrating, but apart of that, no complains.
Hi Lucas,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
For the past few years, I have been ordering a variety of Wines & Champagnes from WineInsiders.
Every order was shipped fast and packed professional. The products were exactly as advertised and enjoyed every time. Will be ordering more. Highly recommended.
Hello Chad,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Have been a member for years, no complaints, very pleased! Large selection to choose from allows experimenting with wines I didn't originally have experience with but found to be quite good. No automatic purchases keeps it very flexible for the customer.
Hi Art G.,
Thank you for taking the time to provide this feedback. I'm very pleased to hear that you've had a positive experience with all aspects of our service. If you ever need any more help, please do not hesitate to contact us at info@wineinsiders.com or visit www.wineinsiders.com
Sincerely,
Wine Insiders
We have been receiving quarterly deliveries from this company for a couple of years now. The selections have been interesting and enjoyable. The pricing is reasonable and it is fun to be exposed to grapes that you would not normally purchase.
Hi Denis,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
My wife got me a gift certificate to Wine Insiders and I made my first purchase. I bought a 15 pack of assorted reds and so far they have all been great. The order was processed, shipped and delivered all within a three day time. The wine was packaged safely and nothing was damaged. I highly recommend them if you are looking to start building a collection of wine.
Hi Sean,
Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Such a treat to have this delivery, usually two days after I order. This is on top of the treat of selecting wines on the website, enjoying their descriptions and especially their prices! Add the 'insider' discounts and coupons and you've got a 5 star oasis for your wines.
Hi Robert,
Thanks for your feedback and for purchasing wine from Wine Insiders! We so appreciate your continued support and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
Have bought wines from Wine Insiders for a number of years and have never been disappointed. Excellent wines at a very fair price; especially red French wines. What I really like is no pressure; only order what and when you want.
Hi Bill,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
We have been ordering from Wine Insiders for years. Great variety of wines and have never had a bottle we didn't like. They have great deals, no club to join and quick delivery!
Hello Mary,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers
Excellent selection of wines at great prices. The specials offered provide an opportunity to try new wines. No contract or commitment. We have never been disappointed. Love the free shipping on cases. We understand during the pandemic all deliveries might be delayed, but we have always received our wines in a timely manner. We have tried other wine cIubs, but Wine Insiders is far superior. We highly recommend this company.
Hi Linda,
Thank you for taking the time to send us your positive feedback.We appreciate your continued support and are glad you are enjoying all aspects of our service.
Our agents are always available to assist you with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!
I have been with Wine Insiders since I first had a subscription to "A Taste of California." While the subscriptions and even the name of the club have changed over the years, the quality of the wines have not. My wife and I enjoy very much our subscription when it arrives and occasionally order a case of one we particularly like. The customer service team are real humans who do a terrific job of understanding what you are trying to tell them. I've only had positive experiences with them for many years now. If you want a regular wine shipment or even just to order some wine, they are a great choice. But remember, it's not an online wine broker who have every brand you've ever thought of. They have what they have, and it's good wine, great for the price.
Hi Tom
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
I love Wine insiders, I have ordered many times over the last few years and recommended their service to many. I have reordered many that I have tried and I love that you can go in their website on your account and create a "favorites" list for the next time you want to order. I do wish that there was more of a notes/ rating system in our accounts so I can remember which were ok and which I loved. There literally has only been 1 that I thought was terrible and they had great customer service, offered me a credit even above what I had paid for the wine. They offer great promotions (still waiting for that $5/bottle sale to come around again? Maybe? I hope? Super fast shipping each time. Could not recommend higher as a frequent wine drinker who loves variety and trying new things without a huge $/bottle investment. Found some old favorites and some new favorite varietals. Thank you
Hi Jessica,
Thank you for the great rating and taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service and will take note of your suggestions.
Please do not hesitate to reach out us regarding any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
The wines selected were diverse and high quality. While delivery took longer than expected and projected, I didn't and don't find this unusual in these crazy times. It's wine that's being delivered, after all, not life-saving medication... Unlike others, I found people to be very responsive to my emails. Real humans sent me emails, and my wine was delivered. If people want wine that badly, they should go to the store themselves to buy it, instead of expecting others to risk their lives to ensure that their order is perfect. FYI: We're in the midst of a pandemic. Wine should not be your priority.
Hello,
Thank you for taking the time to send us your feedback. We sincerely apologize for the shipping inconveniences. Although, we were experiencing delays, our shipping time frame has resumed its usual 3-5 business day estimated delivery.
If there are any shipping issues with any of your future orders, please do not hesitate to reach out to us. Our representatives are always available to assist you. Contact us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Cheers!
I chose the 15 bottle international red wine selection and although I haven't finished all the bottles yet, the first three met with high marks. This is great value for the money and I always enjoy sampling and discovering new wines. I've already recommended it to another red wine lover.
Hi Diane,
Thank you for your great rating! We really appreciate your feedback.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
No complaints about any of my selections; exactly what I expected. Beats having to go out during inclement weather, especially during these very difficult pandemic times. Delivery has always been o time. In two occasions when delivery was not going to be on time due to COVID-19, I was informed and was kept abreast of changes. I am very satisfied with Wine Insiders. Highly recommend them!
Hi Janet,
Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!
Wine Insiders is the best wine club I've joined. Fast, always friendly and my wine arrives in perfect condition. I appreciate that I receive wine when I choose to order it and not when the company just sends it to me like many clubs. I enjoy trying new wines in the cases they put together, as well as ordering my favorites. If you ever receive a wine you don't like, give them a call and they will happily replace it. Kudos to Wine Insiders for a great club I love!
Hi Susan,
Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!
This is a great company. I ordered during quarantine so it took longer to get my order than expected, but I always got an apology and a coupon for some percentage off. The wines were very good and there was a great selection. I always look forward to my shipments.
Hi Angela!
We appreciate you taking the the time to send us your feedback. We are pleased to hear you enjoyed the selections and apologize for any shipping inconvenience.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.
If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST. Cheers!
Overview
Wine Insiders has a rating of 3.5 stars from 1,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wine Insiders most frequently mention customer service, great prices and free shipping. Wine Insiders ranks 1st among Wine sites.
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- Los Angeles, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ed,
Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.
Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!