website thubmnail of Wine Insiders

Wine Insiders

How would you rate Wine Insiders?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Shannell S.
Unfollow Shannell S.
Send Message
Share Review
Report Review

Amazing
August 14, 2020

Wine Insiders is one of the best services that I have ever used. Wonderful quality wine at an affordable price delivered directly to my door! Delivery is always super quick, usually within two days. It's nice to get quality wine at a low price!

Date of experience: August 14, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Shannell,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Indiana
1 review
2 helpful votes
Follow J J.
Unfollow J J.
Send Message
Share Review
Report Review

You'd think when you buy a six month package on Groupon you'd get six months but apparently within their fine print, you are automatically enrolled and billed in their subscription package. My seventh month was more expensive than the previous six combined. Disingenuous marketing.

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 8, 2019
Christa T. Wine Insiders Rep
over a year old

Hi JJ,

Thank you for taking the time to provide this feedback, and I do apologize about any inconvenience you experienced. We do make an effort to provide this information on both the Groupon platform as well as our check out page so that the customer is fully aware of how the Groupon subscription service works. If you'd like to discuss this further, feel free to give us a call at Customer Service (800) 615-7304 Monday through Friday 9:00am – 8:00pm EST or send us an e-mail at info@wineinsiders.com.

Sincerely,
Wine Insiders

North Carolina
1 review
0 helpful votes
Follow Ashle B.
Unfollow Ashle B.
Send Message
Share Review
Report Review

I love to order the pre-picked cases of red wines. No stress, great prices and interesting varieties. NO standing in the wine section at the grocery hoping to find the right wine. Shipping is quick and flexible... just shipped a case to our beach house for vacation.

Date of experience: July 9, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Ashle,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Pennsylvania
1 review
0 helpful votes
Follow Jackson B.
Unfollow Jackson B.
Send Message
Share Review
Report Review

I've ordered many bottles of red wines from them. I've done 5 orders this year so far. Even with the COVID disruptions everywhere else, they are quick to send me my orders. They are always great wines for a great price! Shipping is always fast and the bottles are packed nice and secure. They are my favorite online wine seller. When you need to stock up on wine, do it here! I usually get French and Italian reds. I have never had to return anything or had a bad wine from them. I don't leave many reviews, but this one is so good it needs to be shared.

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Jackson,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

New Jersey
1 review
0 helpful votes
Follow Em M.
Unfollow Em M.
Send Message
Share Review
Report Review

Great service
July 8, 2020

In the middle of pandemic, they provided great selection of wine. Due to the restriction, the shipment was delayed, but their customer service sent us the message for the exploitation with apologies. We also received many different coupons. Definitely, we will buy from them in the future.

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Em,

We appreciate you taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service. Our agents are always available to assist you with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Massachusetts
1 review
0 helpful votes
Follow Fanny J.
Unfollow Fanny J.
Send Message
Share Review
Report Review

Been using WineInsiders for a few months now and have been very impressed with the quality of wines but even more so the service and responsiveness. Not one wine I picked was a bad choice. Looks like you got yourself a loyal customer! Cheers

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Fanny,

Thank you for the great rating. We appreciate you taking the time to send us your positive feedback and appreciate your continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Our agents are always available to assist you with any of your future wine needs.
Reach us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Michigan
1 review
0 helpful votes
Follow Julie C.
Unfollow Julie C.
Send Message
Share Review
Report Review

Amazing wines!
July 9, 2020

Amazing wines! Have been so impressed with the quality and selection of the wines I have purchased from Wine Insiders! Their website very user as is the ordering process! I enjoy reading all the information included in each wine! Definitely recommend it to anyone who likes wine!

Date of experience: July 9, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Julie,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Pennsylvania
1 review
0 helpful votes
Follow Tanya W.
Unfollow Tanya W.
Send Message
Share Review
Report Review

Best Moscato
July 18, 2020

Wine Insiders has the BEST Moscatos on their website and always offering affordable prices along with great discounts. Deliveries dates are always as promised. Love purchasing from Wine Insiders. I typically don't shop online.

Date of experience: July 17, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Tanya,

Thank you for the great rating and positive feedback. Our customer service department is always available to assist you with any of your future wine needs.
If you have any questions regarding a particular selection or offer, please do not hesitate to reach out to us.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

New York
1 review
0 helpful votes
Follow philip o.
Unfollow philip o.
Send Message
Share Review
Report Review

Truly Amazing
January 1, 2022

Wine Insiders is almost too good to be true. Excellent wines. Amazing prices. Quick/excellent service. I could not be happier with Wine Insiders. I would like to tell how they handle problems but I never had a problem. If they can maintain this level of excellence I will be a customer for life. Thanks for knowing how to run a great business.

Date of experience: December 31, 2021
Rowena T. Wine Insiders Rep
over a year old

Hello Philip

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Arizona
1 review
0 helpful votes
Follow Jim L.
Unfollow Jim L.
Send Message
Share Review
Report Review

I have ordered wine from Wine Insiders for several years. Generally, I have been very pleased with their selection and rankings. There is an occassional substitution or missing bottle, which is quickly taken care of by Customer Service. If you are looking for top shelf $50 wines, buy it at your local wine shop. If you are looking for a wide variety of daily table wines, this is the best source I've found.

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 9, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Jim,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

Virginia
2 reviews
0 helpful votes
Follow A S.
Unfollow A S.
Send Message
Share Review
Report Review

This is a reliable source of a wide range of wines for about every taste. Notes on the site help one in making a selection. Prices are reasonable, especially when specials are offered, and shipping is prompt.

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi A. S

Thank you for the five-star rating. We appreciate you taking the time to send us your positive feedback and are pleased you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Our agents are always available to assist you with any of your future wine needs.
Reach us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Pennsylvania
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Send Message
Share Review
Report Review

Ordered a case of 12 reds to start and found a few favorites. Other wine clubs have no availability to reorder but I have found some available for a second and third time. Prices are good with their frequent promotions. I was concerned about shipping in the heat of the summer but for PA my order was shipped in the evening and received the next day. FedEx is not even requiring a signature during Covid-19 making full contact less delivery.

Date of experience: July 17, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Michael,

Thank you for the great rating and positive feedback. We are glad to hear you are enjoying our service and hope to keep your continued support with new selections we know you will enjoy.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Illinois
1 review
0 helpful votes
Follow Patrick M.
Unfollow Patrick M.
Send Message
Share Review
Report Review

We love getting our wine from Wine Insiders! Perhaps you may ask, why? First off, their customer service is impeccable! The prices on their wines are amazing and the selection is wonderful! We love getting the mystery boxes and never have been disappointed. The shipping is fast too!

Date of experience: April 4, 2021
Jordan S. Wine Insiders Rep
over a year old

Hi Patrick,

Thank you for the great rating and positive feedback. We value your input and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Arizona
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Send Message
Share Review
Report Review

I usually buy a case per month of red wines that I have found to be delicious and well priced. The Fed-Ex delivery arrives within 5 days to a designated Fed-Ex partner business, where the wines can stay cool until I can pick them up. Very important step in Arizona!

Date of experience: July 9, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Mary,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Ohio
1 review
0 helpful votes
Follow Patricia H.
Unfollow Patricia H.
Send Message
Share Review
Report Review

I have been ordering wine from Wine Insiders for a few years now, and am very pleased with the selections. I am always disappointed tho, when I find one that I absolutely love, it is no longer available on the site. Sad, but I generally find something else just as tasty to replace it. And I love the fact I can order when I want, and not be tied to a schedule/club.

Date of experience: July 10, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Patricia,

Thank you for your great rating! We really appreciate your positive feedback and are pleased to hear you are enjoying the selections!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

Maine
2 reviews
0 helpful votes
Follow Jean H.
Unfollow Jean H.
Send Message
Share Review
Report Review

My son in law turned us on to this site and it has been a real find. The wines are excellent and have affordable prices. The site frequently offers deep discounts to boot - amazing! Free shipping is important to us - we live in the country and have few shopping opportunities, so rely on home deliveries. Wine Insiders has been consistently excellent - highly recommend it.

Date of experience: July 10, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Jean,

Thank you for the great rating!. We appreciate your positive feedback and are always available to assist you with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Canada
1 review
1 helpful vote
Follow Tom G.
Unfollow Tom G.
Send Message
Share Review
Report Review

Ordering was very easy, delivery was terrible. Kept getting notifications from FedEx, 4 different attempts multiple phone calls to both FedEx and Wine Insiders. Too much time wasted and too many people involved.

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2020
California
1 review
0 helpful votes
Follow rosalie w.
Unfollow rosalie w.
Send Message
Share Review
Report Review

Great wine/great prices!
December 12, 2020

Because of the current pandemic, I decided to try ordering wine on line for the first time. I have been extremely happy with the experience. I especially like the fact that Wine Insiders does not ask that I secure a membership as other places I looked into. So far I have no complaints about the wines I chose; all have been as described and are delish!

Date of experience: December 11, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Rosalie,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

Pennsylvania
1 review
0 helpful votes
Follow Dawn S.
Unfollow Dawn S.
Send Message
Share Review
Report Review

Our first wine order at the beginning of the Covid shut down understandably took longer to arrive in PA, but Wine Insiders let us know what to expect. We have enjoyed all of the wines we have ordered so far. Great prices, good wines and service that met our hopeful expectations. Discounted wine, coupons that even save more and no delivery charge for orders of 6 bottles or more. We'll keep ordering.

Date of experience: July 8, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Dawn,

Thank you so much for your review. We appreciate your continued business and hope you'll enjoy our new selections as we travel the world to find the best wines at affordable prices!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Our Customer Service department prides itself on its speedy responses and delightful attitude. If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Massachusetts
1 review
1 helpful vote
Follow Christine D.
Unfollow Christine D.
Send Message
Share Review
Report Review

This is a great way to buy wine without leaving your living room. We aren't wine experts but we know what we like and we've found several wines we really like at an excellent price point. My only complaint is we haven't been able to repurchase some of the wines we like. This may be due to the pandemic and shipping issues? Not being able to keep up with demand? Delivery is very fast. And if the wine comes after the promised date, a great deal is offered. I would love to see some specials like an all Chardonnay box or an all Rose box, etc. Thank you for this wonderful option to purchase good wines conveniently without breaking the bank.

Date of experience: July 20, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Christine,

Thank you for taking the time to send us your feedback, we appreciate your review and continued business. We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs. With daily offers and new selections, we are positive you will always find the best option to suit you.

Please reach out to us if you would like an update on availability for your favorite selections.
Contact us via email at info@wineinsiders.com or by phone at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Overview

Wine Insiders has a rating of 3.5 stars from 1,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wine Insiders most frequently mention customer service, great prices and free shipping. Wine Insiders ranks 1st among Wine sites.

service
213
value
218
shipping
219
returns
64
quality
217