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Wine Insiders

How would you rate Wine Insiders?
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Ohio
1 review
2 helpful votes
Follow Melissa R.
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Still waiting...
March 26, 2020

I wish I could give an accurate review... But I ordered last week, and still preparing my shipment... YET... others are getting theirs... and writing reviews... Hmmm... I guess I didn't spend enough to qualify for prompt shipping.

Wine Insiders attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 26, 2020
Christa T. Wine Insiders Rep
over a year old

Hi Melissa R.,

Thank you for taking the time to reach out and provide this feedback. I do apologize about any delay you may have experienced with shipping. At the beginning of March, when the "Stay At Home" orders began, we experienced an unexpected surge in orders. We made sure to contact our customers as quickly as possible to keep them updated with shipment delay information. Our standard delivery window is 3-5 days, regardless of the amount of the order. We are now back to that delivery time. If you'd like to discuss this further, feel free to give us a call at Customer Service (800) 615-7304 Monday through Friday 9:00am – 8:00pm EST or send us an e-mail at info@wineinsiders.com.

Sincerely,
Wine Insiders

Georgia
1 review
0 helpful votes
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Wine Insiders is where I get all my wine. The service is very prompt, accurate. And the wine has always been exceptional. They never attempt to make you join a club or send wine that was not ordered. I have recommended it to many friends.

Date of experience: February 5, 2022
Rowena T. Wine Insiders Rep
over a year old

Hello Terrel,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Alabama
1 review
0 helpful votes
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We have been members of Wine Insiders for several years. I continue our membership due to the quality of the wines and constant variety. I have enjoyed mine so much that I give certain shipments as gifts as well.

Keep up the great service and I will remain a loyal customer.

Date of experience: July 9, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Richard,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New York
1 review
0 helpful votes
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I love wine insiders not just because their wine is always good but also for their fast and convenient delivery service, especially during a pandemic when things are stressful and complicated you can unwind with good wine. :)

Date of experience: July 8, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Jeimy,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

New York
1 review
0 helpful votes
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I have ordered twice from Wine Insiders. My first order came promptly even though I was warned it could take longer because of the pandemic. Website is great & the wine is affordable plus quality. I will definitely continue to order from them going forward.

Date of experience: July 10, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Loretta,

We appreciate you taking the time to send us your positive feedback.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Our customer service team is always available to assist you with any of your future wine needs.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Minnesota
1 review
0 helpful votes
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Newfound favorite
January 9, 2021

I have never ordered wine online and decided to be adventurous. I chose the wines based on customer ratings—wines I never had before. The ordering was easy and the shipment came in fast with generous gifts. So far, I have tried four bottles and all have been lovely, but two of them outstanding (to my palette). I am going to be a regular customer, and have already invited some friends..

Date of experience: January 8, 2021
Crystal G. Wine Insiders Rep
over a year old

Hi Jo D.,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service.
Thank you for recommending us to your friends and family.

On your next recommendation, use our referral promotional offer. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require any assistance with any of your wine needs, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

New Jersey
1 review
0 helpful votes
Follow J H.
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Every Spring, I usually visit local wineries to replenish my wines. Due to the pandemic, I was unable to do so. Then I remembered Wine Insider, and the great tasting wines I had purchased in the past. Not only do they offer a wide variety of wonderful wines, the prices are phenomenal plus they ship directly to you. If you are looking for premium wines at affordable prices, give them a try.

Date of experience: July 24, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi J,

Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.
Cheers!

Mississippi
2 reviews
3 helpful votes
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Best value there is
October 4, 2020

I've tried several sites and Wine Insiders is the only to provide quality that is consistent with their descriptions. Others may claim you're receiving an outrageous deal, but then send an undrinkable product. Wine Insiders is the exception and I will continue to use them for bulk purchases.

Date of experience: October 3, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Rose,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New York
1 review
0 helpful votes
Follow Vicky R.
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I have enjoyed various wine sets at great prices from Wine Insiders. I've ordered several times and plan to continue to order in the future. I've tried both foreign and domestic wines and have enjoyed them all (some more that others).

There are frequent discounts and specials, too!

Date of experience: July 15, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Vicky

Thank you for the great review and appreciate you taking the time to send us your positive feedback. We are pleased you have enjoyed the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Our agents are always available to assist you with any of your future wine needs.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Pennsylvania
1 review
0 helpful votes
Follow Gabrielle D.
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I was skeptical about buying wine online but it has been a wonderful experience for me. Wine insiders provides descriptions on all the wines and provides wines from all over the world. We have learned a great deal about wine as Wine Insider customers.
I need to also mention their great service. We usually receive our order within a few days.

Date of experience: December 5, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Gabrielle,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New York
1 review
0 helpful votes
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I have ordered this wine when the price is right and try different ones. I have been keeping track of my favorite chardonnays and various reds. Its a nice way to try new wines at great prices and I like that I can order and not get on a monthly automatic mailing. I can do it at my leisure. Highly recommend

Date of experience: July 8, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Donna,

Thanks for your feedback and for purchasing wine from Wine Insiders! We’re glad you enjoyed your wine and would love to help you out with any of your future wine needs.
At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

If you ever need any assistance, please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon - Fri 6:00AM to 5:00PM PST.

Cheers!

Ohio
1 review
0 helpful votes
Follow Ken S.
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I've been a customer for many years now. We enjoy drier wines. I usually order email specials and do not pick specific wine. This enables us to try different things. As in anything, some are better then others, but I've never had any that were undrinkable. The value is there. And on a side note, during the March/April COVID shutdown, there were some issues with proper fulfillment and slower delivery. In contacting customer service, they were very attentive, and replaced bottles sent by mistake and provided further discounts for future orders.

Date of experience: July 9, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Ken,

Thank you for for the five-star rating! We appreciate your positive feedback and continued support.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Pennsylvania
1 review
0 helpful votes
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With anything I order without seeing, I'm always skeptical. I was pleasantly surprised when my shipment of 12 bottles arrived quickly and packaged so well. It is so convenient, especially since our Liquor store has closed due to COVID. Even more important is that all of the wines were delicious, and priced fairly. I have ordered 3 times and not had an issue.

Date of experience: July 9, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Barbara,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.
Cheers!

New York
1 review
0 helpful votes
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Your Choice
September 21, 2020

It is great belonging to a wine company that does not require you to remember to cancel if you don't want a shipment. You only order when you're ready and they often have special discounts on numerous wine choices. The wines we've received have been excellent and have received high marks from our wine connoisseur granddaughter.

Date of experience: September 19, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi Pat,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers!

New York
1 review
0 helpful votes
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Repeat customer
July 8, 2020

Easy to order and they always offer deals/sales. Quick shipping, and they really busted their butts during COVID to still ship out orders fast. I wish their selection was a little wider, but happy with most of the wines I have ordered. Keep coming back because the deals are usually so worth it

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Erica,

Thank you for taking the time to send us your positive feedback. We continually strive to provide our customers with the best experience, and are always here to assist you with your future wine needs.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click
https://wineinsiders.com/referral.

If you ever require assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

New York
1 review
0 helpful votes
Follow Wayne T.
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This was my first time buying from a "wine club". Everything went smoothly. I have enjoyed the wines, the pricing was fantastic, and I did not have to leave home while self-quarantining. Also, Wine Insiders felt so bad about the delays in shipping they e-mailed another significant discount on a future order. We have tried several wines at the kind of price you do not mind experimenting with. Thank you very much.

Date of experience: July 10, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Wayne,

We appreciate you taking the time to send us your positive feedback.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Our customer service team is always available to assist you with any of your future wine needs.
Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

California
1 review
0 helpful votes
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This on line wine service ACED it from their diverse selections & offers to $pricing to Fedex delivery, down
To the shipping containers along with customer service... I like when I see such a well thought out website presentation... they're earned my business.

Date of experience: August 13, 2021
Rowena T. Wine Insiders Rep
over a year old

Hi Malc,

Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Missouri
2 reviews
0 helpful votes
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Inside Insiders
July 9, 2020

Wine Insiders is a great site to order wine. I love the freedom of placing wine orders when I want them and not having to deal with a subscription. The choices are wonderful with great finds in their delightful bundling of selections. The prices are average but when a sale pops up it's definitely worth grabbing some fine wines for your wine rack.

Date of experience: July 8, 2020
Crystal G. Wine Insiders Rep
over a year old

Hi Carolyn,

Thank you for taking the time to send us your positive feedback. We are pleased you are satisfied with all aspects of our service.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

For additional assistance, please contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST.

Cheers!

Florida
1 review
0 helpful votes
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I have been happy with every order I have done and that says a lot. Each delivery comes in a matter of a few days. Prices are good and selection is great. Wonderful opportunity to try wines from around the world versus standard selction at the grocery store. High suggest this company.

Date of experience: April 18, 2022
Rowena T. Wine Insiders Rep
over a year old

Hello Chris,
Thank you for the great rating and for taking the time to send us your positive feedback. We are pleased you are satisfied with our service and are enjoying the selections.

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

Should you ever have any issues with your order, our agents are always available to assist you. Please do not hesitate to contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST
Cheers

Georgia
1 review
0 helpful votes
Follow J M.
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I've been purchasing much wine through Wine Insiders for about two years now. In that time, I have not had a single bad experience with them. For the price, these wines (from all over the world) are interesting and flavorful. Also important to note that Wine Insiders customer service is excellent. You can really tell that they care about their customers' satisfaction. I am a true fan!

Date of experience: July 8, 2020
Jordan S. Wine Insiders Rep
over a year old

Hi J M,

Thank you for your exceptional rating! We really appreciate your feedback and are pleased to hear of your positive experience with our service. Thank you for your continued support!

At Wine Insiders, we know that the only thing better than wine is sharing it with friends, so we’d appreciate it if you told your family and friends about us. You’ll give your friends $25 off their first purchase of $50+, and you’ll get a $25 coupon when they buy. To get started, simply click https://wineinsiders.com/referral.

We are always here should you require assistance with any of your wine needs. Do not hesitate to Contact us at info@wineinsiders.com or at (800) 615-7304 Mon-Fri from 6:00am to 5:00pm PST

Cheers!

Overview

Wine Insiders has a rating of 3.5 stars from 1,036 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wine Insiders most frequently mention customer service, great prices and free shipping. Wine Insiders ranks 1st among Wine sites.

service
213
value
218
shipping
219
returns
64
quality
217