Very Bad wig a bulk of hair to make at least four more wigs, they refused to return it while they said money back granted. So sad I had to give these cheating companies my money. I don't know when the government will protect the consumers from these cheaters.
I'm disgusted in this company, I paid nearly $300 for a wig and all you can see is the cap underneath, I can't wear it at all! I've had several conversations and they will not refund me. They are wanting me to pay more money and send it back and they will make a new one. Don't buy from here as if there is a problem they will not help you out
Be warned, these wigs are rubbish. Nothing like the photos you see. Matted hair, poor fit, sides are rough & hang over your ears. They look soooo fake. I have tried to make contact but my emails are blocked. Why are they allowed to continue trading? False advertising, rubbish product. Nothing short of steeling peoples money, sending wigs that can't be worn. SCAMMERS! If I could give a minus rating I would but they only provide a 1 star as lowest rating.
This company is just a bunch of liars and crooks. No way will you get your money back for a product you received that is faulty and nothing like the picture. The wig I ordered is the wrong colour and has a parting that looks singed. Its a horrible grey colour instead of blonde streaks. The 15-day return refund policy is a joke, The support centre people are all called Jane! And are difficult and obstructive. Do not be tricked by this company. I will never ever buy from here again.
I spent over $500 on wigs to receive a rubbish hair quality, the wigs doesn't look like the original photo, it's look like they glued the hair on the part, it is absolutely rubbish, I sent them many emails for a refund one reply and the are not willing to give me my money back, they ignored all my emails.
And I will take it further.
Please don't waist your money and buy anything from this website.
The picture on their website looked great. Even reasonably priced. My wife would have loved that wig. Would have - had it even arrived. After paying in excess of $200 I was assured it would arrive within 7 - 10 working days.
20 days later - nothing. An email of inquiry assured me it would be shipped immediately.
40 days later - still nothing. Another email and yet another assurance.
65 days later - nothing.
And now 80 days later I have given up waiting. I have resigned myself to accepting that it will never arrive and these Chinese thieves will undoubted keep the money.
So now, whenever I think of Wigway words such as unprofessional, incompetent, apathetic and scam spring to mind.
Bottom line - DO NOT BUY FROM THESE CROOKS.
I ordered two wigs and got the shock of my life when they arrived. Nothing like the picture and the quality is really the worst. Not human hair, full nylon. I was smart enough to to pay through PayPal otherwise. I wouldn't have received my cash. Never.I returned the wigs and got my money through PayPal.
Osm wig I bought first time... and m satisfied with... shiny in light... and if you are going to try a different look you can go for this... osm volume... very lengthy... and good in adjustableThis is so cute. I'm really happy about the product and the style.
My wig was nothing like the picture, I was so upset to receive it not even the right colour, and made poorly, the money I spent on it, I won't get back, my rating is nil and would advice everyone who wants to buy a wig,do not buy from company wig way in great Britain supposed to be light grey with streaks of blonde
I ordered a scrunchie and was sent a clip in wig. They are not refunding or exchanging for the one I ordered as they say they will be out of pocket. They just want me to keep it a go away. Still hoping they do the right thing as they are at fault, not me. I will not buy from them again.
I ordered a wig from the site that was too small and they refused to replace it saying it was customised - which I don't believe it was. They asked me to pay half again which - stupidly I did - for a wig of the correct size and the quality was abysmal. The webbing wasn't trimmed off, the direction of the hair was wrong, the cut on one side didn't match the other (too short and stumpy), the stitching of the hair on the base wasn't straight and didn't match the colour of the hair so it could be seen. Very frustrated and a waste of money.
I ordered a wig online, when my confirmation email came through it said it would be a minimum of 30 days to recieve my wig. I cancelled my order well with in the 23hr time-frame to cancel the order. I have sent 8 emails and still no refund!
This company have very poor reviews are off shore. Any positive reviews are from Asian men which leads me to believe that the pisitive reviews come from the company...
Stay away from Wigway.
Beware! Please do not buy from the company! It all comes from China and is total CRAP! I tried to get my money back through Pay Pay but the crooks that they are said I didn't send a valid tracking number. I shipped through the post office and probably should have used UPS. Good lesson learned! I'm hoping by posting this review it will cost them a lot more than the $170 that I lost! Cathy J
Absolutely horrible place. DO NOT BUY FROM THEM. I spent $174.00 for a mop that I ended up throwing in the trash. Not human hair as advertised. No wig cap so nothing to keep it on your head. I tried to work with them on a return but they refused over and over again. I even tried the Paypal dispute process--no luck. This company should be out of business.
I absolutely love this wig. They are so easy to care for, I swear! I just wet it with a wave spray, style it and walk out the door. If you get one in your natural hair color, people will think it's your real hair-seriously! You will not be disappointed, especially now, because the price is so low!
The wig looked nothing like the picture. The cut and color were wrong. They refused to exchange it or give me a refund. They talked to me for almost 3 weeks about how they have stylist that make these wigs. I was offered $40 for a wig I paid $135. They told me to keep it because maybe later I'd change my mind. I'd tell anyone to completely avoid the website. I never write reviews but they are just plain rude.
I bought a wig from wigsway. This grey short wig looks completely natural on me! The cap is so comfortable that I honestly forget I have a wig on. In fact, I love it because it has a more natural amount of hair - rather than being too heavy or thick like many long wigs. Can't go wrong with Wigsway!
I'm definitely not a barbie girl. I dont know how to do my hair, makeup, or nails. So I wont even try to make this look real on my head without a hat. Props to those who have! But I miss my long hair so much so this is a super cute wig from wig way!
Bought this because my hair similar style and colour. Had it trimmed. So good I don't even wait for bad hair days to wear it! Quite a few people came up to ask me for the name of my hairdresser as they wanted the same hairdo. It just looks so natural and I love wearing it.
"Feels and looks human! Almost big head friendly. Edges were Kinda thin for people that prefer thickness. Also comes with combs and adjustable straps. Thanku this website for an amazing Straight Brown 20"" Comfortable Kim Kardashian Wig."
Answer: THEY DON'T HAVE A PHONE NUMBER... THEY DON'T WANT TO HEAR FROM YOU... OR ME! FRAUD!
Answer: Sadly, this is a compete scam company - they send out cheap wigs, not fit for purpose, from China, then at best, under pressure, offer a refund value a fraction of what you spent. If you pay through PayPal you have a chance, just a chance, of getting a full refund, which I was luck to do (why PayPal continued with these fraudsters, no-one knows). They run the same scam in the UK and Australia as well as the U.S. Each site states (under the Help tab) that they are based in whatever country you are in, but no such thing, and then the family just keep putting up 5-star reviews on any site they can find.
Answer: They are a complete scam, fraudulent!
WigsWay has a rating of 2.3 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsWay most frequently mention human hair and customer service. WigsWay ranks 248th among Wigs sites.