logo

WigsWay
This website seems to be closed. Find similar businesses

website thubmnail of WigsWay
wigsway.com
Australia
1 review
0 helpful votes
Follow Afaf S.
Unfollow Afaf S.
Send Message
Share Review
Report Review

Deceiving
October 8, 2021

Very Bad wig a bulk of hair to make at least four more wigs, they refused to return it while they said money back granted. So sad I had to give these cheating companies my money. I don't know when the government will protect the consumers from these cheaters.

Date of experience: October 8, 2021
Australia
1 review
1 helpful vote
Follow Kirsti P.
Unfollow Kirsti P.
Send Message
Share Review
Report Review

Less than 1
August 16, 2020

I'm disgusted in this company, I paid nearly $300 for a wig and all you can see is the cap underneath, I can't wear it at all! I've had several conversations and they will not refund me. They are wanting me to pay more money and send it back and they will make a new one. Don't buy from here as if there is a problem they will not help you out

Date of experience: August 16, 2020
New Zealand
1 review
0 helpful votes
Follow Pauline H.
Unfollow Pauline H.
Send Message
Share Review
Report Review

Be warned, these wigs are rubbish. Nothing like the photos you see. Matted hair, poor fit, sides are rough & hang over your ears. They look soooo fake. I have tried to make contact but my emails are blocked. Why are they allowed to continue trading? False advertising, rubbish product. Nothing short of steeling peoples money, sending wigs that can't be worn. SCAMMERS! If I could give a minus rating I would but they only provide a 1 star as lowest rating.

Date of experience: August 14, 2023
New Zealand
1 review
0 helpful votes
Follow jen p.
Unfollow jen p.
Send Message
Share Review
Report Review

Liars and crooks
March 15, 2021

This company is just a bunch of liars and crooks. No way will you get your money back for a product you received that is faulty and nothing like the picture. The wig I ordered is the wrong colour and has a parting that looks singed. Its a horrible grey colour instead of blonde streaks. The 15-day return refund policy is a joke, The support centre people are all called Jane! And are difficult and obstructive. Do not be tricked by this company. I will never ever buy from here again.

Date of experience: March 15, 2021
Australia
1 review
0 helpful votes
Follow Lina A.
Unfollow Lina A.
Send Message
Share Review
Report Review

I spent over $500 on wigs to receive a rubbish hair quality, the wigs doesn't look like the original photo, it's look like they glued the hair on the part, it is absolutely rubbish, I sent them many emails for a refund one reply and the are not willing to give me my money back, they ignored all my emails.
And I will take it further.
Please don't waist your money and buy anything from this website.

Date of experience: June 29, 2021
Australia
1 review
3 helpful votes
Follow David T.
Unfollow David T.
Send Message
Share Review
Report Review

Wigway is a SHAM
June 27, 2020

The picture on their website looked great. Even reasonably priced. My wife would have loved that wig. Would have - had it even arrived. After paying in excess of $200 I was assured it would arrive within 7 - 10 working days.
20 days later - nothing. An email of inquiry assured me it would be shipped immediately.
40 days later - still nothing. Another email and yet another assurance.
65 days later - nothing.
And now 80 days later I have given up waiting. I have resigned myself to accepting that it will never arrive and these Chinese thieves will undoubted keep the money.
So now, whenever I think of Wigway words such as unprofessional, incompetent, apathetic and scam spring to mind.
Bottom line - DO NOT BUY FROM THESE CROOKS.

Date of experience: June 27, 2020
Kuwait
1 review
0 helpful votes
Follow Abeer S.
Unfollow Abeer S.
Send Message
Share Review
Report Review

I tried to give zero stars but it's not an option
February 6, 2023

I ordered two wigs and got the shock of my life when they arrived. Nothing like the picture and the quality is really the worst. Not human hair, full nylon. I was smart enough to to pay through PayPal otherwise. I wouldn't have received my cash. Never.I returned the wigs and got my money through PayPal.

Date of experience: February 6, 2023
India
1 review
0 helpful votes
Follow Agni B.
Unfollow Agni B.
Send Message
Share Review
Report Review

Excellent
January 14, 2020

Osm wig I bought first time... and m satisfied with... shiny in light... and if you are going to try a different look you can go for this... osm volume... very lengthy... and good in adjustableThis is so cute. I'm really happy about the product and the style.

Date of experience: January 14, 2020
Australia
1 review
0 helpful votes
Follow Sonia S.
Unfollow Sonia S.
Send Message
Share Review
Report Review

Wig same as the picture
June 6, 2023

My wig was nothing like the picture, I was so upset to receive it not even the right colour, and made poorly, the money I spent on it, I won't get back, my rating is nil and would advice everyone who wants to buy a wig,do not buy from company wig way in great Britain supposed to be light grey with streaks of blonde

Date of experience: June 6, 2023
Australia
1 review
1 helpful vote
Follow Sharon W.
Unfollow Sharon W.
Send Message
Share Review
Report Review

I ordered a scrunchie and was sent a clip in wig. They are not refunding or exchanging for the one I ordered as they say they will be out of pocket. They just want me to keep it a go away. Still hoping they do the right thing as they are at fault, not me. I will not buy from them again.

Date of experience: July 17, 2020
New Zealand
1 review
0 helpful votes
Follow Sheryl D.
Unfollow Sheryl D.
Send Message
Share Review
Report Review

Poor Quality, no refunds
January 29, 2021

I ordered a wig from the site that was too small and they refused to replace it saying it was customised - which I don't believe it was. They asked me to pay half again which - stupidly I did - for a wig of the correct size and the quality was abysmal. The webbing wasn't trimmed off, the direction of the hair was wrong, the cut on one side didn't match the other (too short and stumpy), the stitching of the hair on the base wasn't straight and didn't match the colour of the hair so it could be seen. Very frustrated and a waste of money.

Date of experience: January 29, 2021
Australia
1 review
0 helpful votes
Follow Danielle B.
Unfollow Danielle B.
Send Message
Share Review
Report Review

I ordered a wig online, when my confirmation email came through it said it would be a minimum of 30 days to recieve my wig. I cancelled my order well with in the 23hr time-frame to cancel the order. I have sent 8 emails and still no refund!

This company have very poor reviews are off shore. Any positive reviews are from Asian men which leads me to believe that the pisitive reviews come from the company...

Stay away from Wigway.

Date of experience: July 14, 2020
North Carolina
2 reviews
20 helpful votes
Follow Cathy j.
Unfollow Cathy j.
Send Message
Share Review
Report Review

CROOKS!
April 17, 2015

Beware! Please do not buy from the company! It all comes from China and is total CRAP! I tried to get my money back through Pay Pay but the crooks that they are said I didn't send a valid tracking number. I shipped through the post office and probably should have used UPS. Good lesson learned! I'm hoping by posting this review it will cost them a lot more than the $170 that I lost! Cathy J

Date of experience: April 17, 2015
Oregon
1 review
9 helpful votes
Follow Carolyn W.
Unfollow Carolyn W.
Send Message
Share Review
Report Review

Absolutely horrible place. DO NOT BUY FROM THEM. I spent $174.00 for a mop that I ended up throwing in the trash. Not human hair as advertised. No wig cap so nothing to keep it on your head. I tried to work with them on a return but they refused over and over again. I even tried the Paypal dispute process--no luck. This company should be out of business.

Date of experience: January 5, 2016
California
3 reviews
16 helpful votes
Follow Barbara H.
Unfollow Barbara H.
Send Message
Share Review
Report Review

Natural
August 26, 2015

I absolutely love this wig. They are so easy to care for, I swear! I just wet it with a wave spray, style it and walk out the door. If you get one in your natural hair color, people will think it's your real hair-seriously! You will not be disappointed, especially now, because the price is so low!

Date of experience: August 25, 2015
Illinois
1 review
3 helpful votes
Follow Jelana B.
Unfollow Jelana B.
Send Message
Share Review
Report Review

The wig looked nothing like the picture. The cut and color were wrong. They refused to exchange it or give me a refund. They talked to me for almost 3 weeks about how they have stylist that make these wigs. I was offered $40 for a wig I paid $135. They told me to keep it because maybe later I'd change my mind. I'd tell anyone to completely avoid the website. I never write reviews but they are just plain rude.

Date of experience: April 6, 2016
New Hampshire
1 review
10 helpful votes
Follow Reba c.
Unfollow Reba c.
Send Message
Share Review
Report Review

LOVE LOVE LOVE IT!
June 3, 2015

I bought a wig from wigsway. This grey short wig looks completely natural on me! The cap is so comfortable that I honestly forget I have a wig on. In fact, I love it because it has a more natural amount of hair - rather than being too heavy or thick like many long wigs. Can't go wrong with Wigsway!

Date of experience: June 3, 2015
GB
1 review
0 helpful votes
Follow Rubina K.
Unfollow Rubina K.
Send Message
Share Review
Report Review

I'm definitely not a barbie girl. I dont know how to do my hair, makeup, or nails. So I wont even try to make this look real on my head without a hat. Props to those who have! But I miss my long hair so much so this is a super cute wig from wig way!

Date of experience: October 22, 2019
China
1 review
13 helpful votes
Follow Connie T.
Unfollow Connie T.
Send Message
Share Review
Report Review

Bought this because my hair similar style and colour. Had it trimmed. So good I don't even wait for bad hair days to wear it! Quite a few people came up to ask me for the name of my hairdresser as they wanted the same hairdo. It just looks so natural and I love wearing it.

Date of experience: August 31, 2015
Mauritius
1 review
0 helpful votes
Follow Maaz A.
Unfollow Maaz A.
Send Message
Share Review
Report Review

"Feels and looks human! Almost big head friendly. Edges were Kinda thin for people that prefer thickness. Also comes with combs and adjustable straps. Thanku this website for an amazing Straight Brown 20"" Comfortable Kim Kardashian Wig."

Date of experience: November 23, 2019

Overview

WigsWay has a rating of 2.3 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsWay most frequently mention human hair and customer service. WigsWay ranks 248th among Wigs sites.

service
8
value
9
shipping
9
returns
8
quality
9