I received my order and it looked nothing like the photo online. Not only the style was different, it was not human hair as stated. It was badly shaped and the chemical smell was awful. I will never order any wigs from China again! All the ones I purchased from China look nothing like the photo. Some of their site say they are from Europe so don't be fooled by them.
I ordered 3 wigs from this company and not one of them was what they showed in the picture AND THEY ARE NOT HUMAN HAIR WIGS. They do not want to provide a prepaid return shipping label and only wanted to give me a 5 or 10% refund. DO NOT BUY FROM THIS COMPANY
I had a bad buying experience with WigsWay. I purchased a $158 wig and was totally unsatisfied with the product. It was falsely advertised as 100% Remy human hair when it is really was synthetic hair. The quality was poor and I had a difficult time getting the address from Wigsway to return the wig, which was in China. I had to file a claim with Paypal to request for a return address and receive refund. I return the item finally and spent over $57 to return it to China. This company is a fraud and it has bad business practices. They are a scam and should not be in business. Please don't trust them.
This is my first time ordering a wig via the internet and I must say that I am quite impressed with this wig. It fits nicely and is comfortable. I cut the mesh at the forehead as far as I could and nobody can tell that it is a wig when I pull my hair back. It`s amazing! The only drawback for me is that the hair on the sides is not as long as it appears on the picture but I don`t mind the look. I will definitely order other wigs!
I love this hair style from this website. I actually purchased it for someone; tried it on and knock out in feel affection for with this amazing hair style, its quality is superb and long lasting. I do highly recommend it for sure.
I purchased 2 wigs. Totally misrepresented! 3 weeks and at least 10 requests for a return address so I could send them back. Just wanted them to honor their companys return policy. No honor among thieves. AND THESE ARE THIEVES!
I ordered a wig and was very excited by the website. The custom wig was of poor quality and missing specific things in the production of the wig. Please save yourself the headache and money. There are better website's of great quality!
I am new to the world of wigs as my alopecia universalis came fast and with a vengeance. I was absolutely delighted with my choice of wig and style as well as color. It is much more comfortable than a full cap construction and it looks and acts more like real hair my real hair. I will definitely be getting another one in the future!
I bought a wig from wigsway. I am so lucky the wig I am so satisfied. This is an awesome wig! So soft and realistic! I ordered one for exchange and am ordering another today since it is now being retired. To bad. LOVE LOVE LOVE this product! Ladies, this is a great company to purchase from, I did return one for exchange and it was so easy! Give this company a try!
This company is in China. They ship from China. I ordered a wig and what I received didn't even come close to what I ordered and it wasn't human hair as I ordered. I contacted the company to get approval for a return. After now 4 e-mail exchanges, they are trying to get me to accept a 10% refund and to keep the item because they say it's too expensive to ship it back to China. Why would I accept only 10% refund of my $200 and keeping the item which I have no intention of wearing? Order at your own risk and don't be surprised when you lose your money and hate what they sent you!
I bought a wig from wigsway. This wig has a lot of hair. More hair than I knew what to do with. The wig looks fabulous on me and no one knew it was a wig. The color combinations are fantastic. Cons: Needs to be combed during and after use. Tangles easily (although I wore mine dancing so... and it never fell off). After I used it I had to spray detangle on sections and comb through (takes time). I have had it for a couple of months and it looks great. Does shed.
I bought a wig from Wigsway. When it arrived, it smelled horrible - a bad chemical odor. When I tried it on, it was so small it popped off my head. It was not the style that I ordered. When I contacted their Customer Service Department - the same day I got the wig - they said they were sure I could make the wig work if I tried hard enough. I have been emailing with them for days now. They are insulting and only offered me a $15 or $20 refund on a wig that cost me over $100. They do NOT honor their 15 day refund guarantee. They rip you off. Don't buy from them.
Paid $218 aud, thoughtit was from Australia, asked them they said not from china. Of course it was from china, wang Lin sent this crazy orange wig like dolls hair. I paid 218 dollars they refunded $80.00 they made $134 for nothing. Wish Icould sue them, such liars, they dont want it back, totally the wrong wig that I ordered, the one I ordered was short chin length and wavy, this one will go out in the rubbish. I even paid all the postage. Dont be fooled into buying one thinking it is real hair and from australia like I did
My natural hair is terribly thin and as a cosmetologist, I've always wanted to have the kind of hair that I could feel confident about. That being said, the wig I bought from wigsway has been a brilliant purchase! It's very natural in appearance. The density is not too thick to the point of looking fake and the texture is silky. The best part? I can freely put it up, throw it into an up-do and part it any which way. I purchased this wig in the color 14H. All in all, this wig is worth the price!
Do not buy from Wigway/Wigsway. I bought a wig for a family member who has cancer. I ordered a Human Hair brown wig with blonde highlights and when the wig arrived it was red and polyester. I asked to swap it for the correct wig or refund the money, I was happy to send it back and pay for postage. The wig cost $250 and they offered me $45 to keep the wig. They say they are an Australian company but their factory is in china. They refuse to cooperate or take responsibility for sending the wrong wig.
People are constantly asking me what color I use on my hair and where do I get it cut? Since I color and cut my own hair I do not fess up to strangers as it's so much fun to go through life feeling good about yourself and not having to tell. It's my beauty secret! I have had more compliments in these past few years than I have in my entire life and I do have to thank you for that.
I bought a real hair black wig revived a blonde cheap non human hair wig. Diagusting service. I spent $200 for a cheap wig and they only offered to return $30. I explained it was for my mum who was a cancer patient and they said they don't care. Diagusting shady company
I bought a wig from wigsway, ordered 27b color and received 10 color. They want me to send them a picture of the wig before they will do anything...
They have been giving me the run around for about 2 months and looks like I just lost my money! I am 86 years old and cannot afford the loss! I have asked for address to mail picture of the wig we received, but will not give me that, and also will not give me a phone to reach them by! Very dissapointed!
I ordered a human hair wig from this company and paid $119.00. When I received the wig, first of all it looked nothing like the picture and inside the wig if it's human hair, there is a tag inside the wig stating this. There was no tag inside the wig stating it was human hair. I have worn wigs for over 30 years and sometime dye my wigs with usually good results. This wig did not change colors, not even a little. I contacted customer service but received no help from them. They scammed me out of $119.00! The wig was so terrible I could not wear it. STAY AWAY FROM COMPANIES OUT OF CHINA!
I have ordered the wig more than 2 months ago and still waiting. I'm starting to think this website is a scam. Anyone else with the same problem?
Answer: THEY DON'T HAVE A PHONE NUMBER... THEY DON'T WANT TO HEAR FROM YOU... OR ME! FRAUD!
Answer: Sadly, this is a compete scam company - they send out cheap wigs, not fit for purpose, from China, then at best, under pressure, offer a refund value a fraction of what you spent. If you pay through PayPal you have a chance, just a chance, of getting a full refund, which I was luck to do (why PayPal continued with these fraudsters, no-one knows). They run the same scam in the UK and Australia as well as the U.S. Each site states (under the Help tab) that they are based in whatever country you are in, but no such thing, and then the family just keep putting up 5-star reviews on any site they can find.
Answer: They are a complete scam, fraudulent!
WigsWay has a rating of 2.3 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigsWay most frequently mention human hair and customer service. WigsWay ranks 248th among Wigs sites.