WigsWay has a rating of 2.3 stars from 84 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WigsWay most frequently mention human hair, and customer service problems. WigsWay ranks 292nd among Wigs sites.
No positive highlights yet
Very soft and natural looking wigs from Wigsway. It's a little lighter in real. Goes perfectly with my natural hair colour
Be warned, these wigs are rubbish. Nothing like the photos you see. Matted hair, poor fit, sides are rough & hang over your ears. They look soooo fake. I have tried to make contact but my emails are blocked. Why are they allowed to continue trading? False advertising, rubbish product. Nothing short of steeling peoples money, sending wigs that can't be worn. SCAMMERS! If I could give a minus rating I would but they only provide a 1 star as lowest rating.
Be warned, these wigs are rubbish. Nothing like the photos you see. Matted hair, poor fit, sides are rough & hang over your ears. They look soooo fake. I have tried to make contact but my emails are blocked. Why are they allowed to continue trading? False advertising, rubbish product. Nothing short of steeling peoples money, sending wigs that can't be worn. SCAMMERS! If I could give a minus rating I would but they only provide a 1 star as lowest rating.
Tip for consumers:
Shut the company down.
Products used:
WIG
Very soft and natural looking wigs from Wigsway. It's a little lighter in real. Goes perfectly with my natural hair colour
My wig was nothing like the picture, I was so upset to receive it not even the right colour, and made poorly, the money I spent on it, I won't get back, my rating is nil and would advice everyone who wants to buy a wig,do not buy from company wig way in great Britain supposed to be light grey with streaks of blonde
Tip for consumers:
Site can not be contacted
Products used:
None
I ordered two wigs and got the shock of my life when they arrived. Nothing like the picture and the quality is really the worst. Not human hair, full nylon. I was smart enough to to pay through PayPal otherwise. I wouldn't have received my cash. Never.I returned the wigs and got my money through PayPal.
I'm definitely not a barbie girl. I dont know how to do my hair, makeup, or nails. So I wont even try to make this look real on my head without a hat. Props to those who have! But I miss my long hair so much so this is a super cute wig from wig way!
I spent over $500 on wigs to receive a rubbish hair quality, the wigs doesn't look like the original photo, it's look like they glued the hair on the part, it is absolutely rubbish, I sent them many emails for a refund one reply and the are not willing to give me my money back, they ignored all my emails.
And I will take it further.
Please don't waist your money and buy anything from this website.
Tip for consumers:
scam
Products used:
wigs
Super-duper love this wig! I don't have high expectations because it's so cheap but omg the quality when it arrived! It looks so real! You won't regret buying this.
Very Bad wig a bulk of hair to make at least four more wigs, they refused to return it while they said money back granted. So sad I had to give these cheating companies my money. I don't know when the government will protect the consumers from these cheaters.
Tip for consumers:
Be carful before you buy
Products used:
None
This company is just a bunch of liars and crooks. No way will you get your money back for a product you received that is faulty and nothing like the picture. The wig I ordered is the wrong colour and has a parting that looks singed. Its a horrible grey colour instead of blonde streaks. The 15-day return refund policy is a joke, The support centre people are all called Jane! And are difficult and obstructive. Do not be tricked by this company. I will never ever buy from here again.
Tip for consumers:
do not buy from this company.
Products used:
wig
With every purchase from here, the experience just gets more and more amazing. The wig was almost close to real hair. There are adjustable straps to fit your head and two extra clip ones.
This is 1 of the emails recieved after purchasing a 100% Human Hair wig $217 nz dollars not including postage.
Dear customer,
We will remake a new wig in 100% human hair and the handing& shipping fee is $140.
Or we will refund $50.
Please consider.
Jane
State of this company shame on you ripping people off.
DON'T BUY FROM THIS WIGWAY IT'S AND CHINA FIRM SELLING RUBBISH WIGS
This is a gorgeous wig had a lot of compliments; great color and not to long. Really looks natural. I found this wig to have issues with the following, it maybe only me but I have purchased 4 so far and its pretty consistent; size (avg.) larger than other average size, the cap front by ear way too bulky really needs to be reduced makes the sides stick out-use hair pins to keep them down which can be uncomfortable sometimes. Purchased 4 and will buy again.
I'm disgusted in this company, I paid nearly $300 for a wig and all you can see is the cap underneath, I can't wear it at all! I've had several conversations and they will not refund me. They are wanting me to pay more money and send it back and they will make a new one. Don't buy from here as if there is a problem they will not help you out
I ordered a wig from the site that was too small and they refused to replace it saying it was customised - which I don't believe it was. They asked me to pay half again which - stupidly I did - for a wig of the correct size and the quality was abysmal. The webbing wasn't trimmed off, the direction of the hair was wrong, the cut on one side didn't match the other (too short and stumpy), the stitching of the hair on the base wasn't straight and didn't match the colour of the hair so it could be seen. Very frustrated and a waste of money.
Tip for consumers:
The long length of time for delivery - up to 2 months, poor quality, customer service unhelpful.
Products used:
Wig
I bought a wig from wigsway. This wig has a lot of hair. More hair than I knew what to do with. The wig looks fabulous on me and no one knew it was a wig. The color combinations are fantastic. Cons: Needs to be combed during and after use. Tangles easily (although I wore mine dancing so... and it never fell off). After I used it I had to spray detangle on sections and comb through (takes time). I have had it for a couple of months and it looks great. Does shed.
This is so cute. I'm really happy about the product and the style...
I have ordered the wig more than 2 months ago and still waiting. I'm starting to think this website is a scam. Anyone else with the same problem?
IM SO HAPPY! I loveeeeed this wig like omg new fabbb... I feel like ima keep my real hair hiding for a bit.
I ordered a wig online, when my confirmation email came through it said it would be a minimum of 30 days to recieve my wig. I cancelled my order well with in the 23hr time-frame to cancel the order. I have sent 8 emails and still no refund!
This company have very poor reviews are off shore. Any positive reviews are from Asian men which leads me to believe that the pisitive reviews come from the company...
Stay away from Wigway.
I can't describe how happy I am with purchase, hair looks amazing and very soft, and the colour, OMG a whole different story, really cutelooks a bit shiny from top, but I will cover it with a hat
The wig I got was completely different to the one pictured! Wrong color, wrong style, this is really a waste of money and time!
Osm wig I bought first time... and m satisfied with... shiny in light... and if you are going to try a different look you can go for this... osm volume... very lengthy... and good in adjustableThis is so cute. I'm really happy about the product and the style.
I love this hair style from this website. I actually purchased it for someone; tried it on and knock out in feel affection for with this amazing hair style, its quality is superb and long lasting. I do highly recommend it for sure.
I ordered a scrunchie and was sent a clip in wig. They are not refunding or exchanging for the one I ordered as they say they will be out of pocket. They just want me to keep it a go away. Still hoping they do the right thing as they are at fault, not me. I will not buy from them again.
The wig I ordered was a real-hair, wavy, ash-blonde bob to replace my actual wavy ash-blonde bob lost to an epic hair salon disaster. I paid $220 NZD for it.
The wig I recieved was a yellow blond, ringlet-y bob. Its okay, I'll wear it. But it's not human hair, it's not the colour I wanted and it's not the style but it's an okay wig.
If you're going to go through this company, do not expect what you ordered to be what you recieve and definitely do not pay much! I bought a cheap $25 wig off TradeMe and it is denser and more realistic looking than the one from Wigsway.
I can see these people are impossible to get your money back from so I'll just stick with keeping this average wig.
Wigsway offers Human Hair Wigs, Lace Front Wigs, African American Wigs, Lace Wigs and Hair Extensions at lowest price. Enjoy the natural and comfortable Wigs.
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