Here’s what consumers have asked with answers from WigsWay staff and previous consumers.
THEY DON'T HAVE A PHONE NUMBER... THEY DON'T WANT TO HEAR FROM YOU... OR ME! FRAUD!
Sadly, this is a compete scam company - they send out cheap wigs, not fit for purpose, from China, then at best, under pressure, offer a refund value a fraction of what you spent. If you pay through PayPal you have a chance, just a chance, of getting a full refund, which I was luck to do (why PayPal continued with these fraudsters, no-one knows). They run the same scam in the UK and Australia as well as the U.S. Each site states (under the Help tab) that they are based in whatever country you are in, but no such thing, and then the family just keep putting up 5-star reviews on any site they can find.