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WigSis has a rating of 1.3 stars from 767 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about WigSis most frequently mention human hair, return address, and customer service problems. WigSis ranks 290th among Wigs sites.
No positive highlights yet
This wig is SO SOFT and surprisingly comfortable! I got so many compliments on it, one person even thought that it was my own hair! I highly recommend this wig, perfect for casual wear and cosplay.I love this wig! So comfortable and soft! Doesn't tangle or anything!
Horrible customer service. Placed an order and cancelled it less than 4 minutes later. They won't cancel. I keep getting stupid return emails from them. Guessing AI. Avoid any purchases from them.
I love the style and the quality of this wig and I would generally recommend however, for me I was disappointed in the parting. I know it isn't a monofilament but I have three wigs and they do have fake partings that mimic your own. Nobody has a black scalp! I was disappointed as well that out of the four wigs I own, my daughter said this wig looks more like a wig than the other much less expensive ones do. I made an expensive mistake with this wig. Perhaps in other lighter colours, this problem isn't so obvious.
This company has no regard for customer service what so ever. The Sales Dept offers a large selection of wigs but the despatch department seem to have a totally different and far more limited catalogue of stock. The wig I received had nothing to do with the wig I ordered and appeared to have been selected at random.
The company does not appear to entertain any requests for refunds or replacements and since replacements would probably be selected in the same random way there would be little point anyway.
I was very disappointed and angered by the whole experience
I just placed an order from wigsis.com and I am waiting. I created a profile so I can track my order. I did go on google to see where their company is located in China. They did confirm as of 2016, that they were located as a, return address via PayPal and FedEx as of 07/15/16 in China is Zhao Qiang, Room 1003 Huishang International Bldg, Shouchun Road, Luyang District, Hefei, China, *******. For some reason when I went back on my profile another order was entered on my profile for the same item and they indicated that my payment failed. I did use the contact us option on their website and uploaded my actual order number and payment confirmation to let them know that I only placed one order. I did ask them to please ensure that their employees are not entering bogus orders on my profile, due to that the extra order was not showing up yesterday when I checked the status on 9/6/2021. It showed up this morning on 9/7/2021. I am hoping that they will correct it. I am looking at all the reviews. A rating of 3 is not actually the best. I will wait to see how long it takes them to process my order, and to remove the bogus order that I never did.
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Wigsis.com offers cheap, natural affordable human hair wigs, African American wigs, lace front wigs and celebrity wigs for women and men. Explore the any kinds of hairstyle, color and size on our online wig store!
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