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Why Unified

Overview

Why Unified has a rating of 4.4 stars from 281 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Why Unified most frequently mention social media, account manager and customer service. Why Unified ranks 6th among Ecommerce Tools sites.

service
108
value
107
shipping
78
returns
78
quality
106
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How would you rate Why Unified?
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Washington
1 review
1 helpful vote
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No complaints
February 25, 2025

No complaints about my contract with Why Unified. They have been very helpful in setting up my store, getting it live on Amazon and maintain it.

Date of experience: February 25, 2025
New York
1 review
5 helpful votes
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6.5 months with no ROI on a quoted revenue of $378K, then in 3 months quoted $7-10k per month with only $224 total dollars in 6.5 months. Deplorable results and failed customer service resolution.

They are holding my monies hostage placing me in a deficit

Date of experience: January 24, 2025
New York
1 review
6 helpful votes
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I signed up with this company in December 2023. I am a seasoned Amazon seller with over $5 million in annual sales. I was looking for a company like this that dropshipped name-brand products to enhance my existing business. All through 2024, I got promises of more product once certain "rating" scores were met. For my $15k investment, I got $3k of sales. Their guarantee "We make a simple promise: If we don't meet our projected sales by the end of your term, we'll give you a full refund for the applicable channels that did not meet the goal. It's as easy as that—no complicated terms or hidden clauses, as long as you're letting the platform function as designed." I have yet to receive my refund after I filled out the appropriate form. Kevin O'Leary should be ashamed to lend his name to this scam outfit.

Date of experience: January 22, 2025
Washington
1 review
0 helpful votes
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I wanted to put my money somewhere other than stocks and real estate. Started with Prime and so far I have 0 complaints.

Date of experience: February 25, 2025
Georgia
1 review
0 helpful votes
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Lots of rough roads but I am happy (now atleast)
February 28, 2025

Decided to go all in on Amazon last year and, man, it was rough. My store was up for five months, barely making any sales. It was frustrating as hell because I kept hearing about people making crazy money with FBA, but for me, it just wasn't working.

I was already using Why Unified at this point, and to be honest, I was pretty skeptical. They made it sound like you'd be rolling in cash fast, but after a few months, I wasn't seeing much. Complained a bunch, sent emails, even left some bad reviews online (lol). Eventually, someone from management reached out and said they'd help me out. They gave me the Buy Box for free and threw in Amazon Ads at no cost. I had no idea what the Buy Box really was at the time, but once I got it, sales finally started happening. I wasn't making thousands overnight, but it was the first time I saw real, steady movement.

Things kept improving, and they even extended my subscription for free, which honestly made me feel better about sticking with them. Over time, I learned that this stuff takes longer than they say. The whole "profitable in X months" thing is kinda misleading because Amazon doesn't just throw you on the front page. It's more like a slow build-up, and I wish they were clearer about that. But once I got past that mindset and just let it run, it actually started working.

After Amazon got stable, I added Walmart as another channel. Took another minute to see traction, but eventually, it helped balance things out. I'm not quitting my job anytime soon, but for once, I actually have an eCommerce business that isn't just a money pit. There's still some stuff I don't love—support is slow at times, and I hate how they auto-renew without much warning. But overall, it worked for me. Just don't expect overnight success, and you'll probably be alright.

Date of experience: February 28, 2025
New York
1 review
1 helpful vote
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I'll be honest, I didn't even know what eCommerce really meant before I started with Why Unified. I've never sold anything online, never built a website, and never even considered running a business. But I kept seeing people talking about online stores, and I figured, why not give it a shot?

I started with Amazon, and for the first few weeks, I was convinced I had made a mistake. I checked my dashboard, saw nothing, and thought, this is too complicated for me. But then the sales started rolling in after a few months, and I didn't even have to do anything! Why Unified handled it all. Now, I own a real business, and I still don't fully understand how eCommerce works but apparently, I don't need to.

Date of experience: January 15, 2025
New York
1 review
0 helpful votes
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Yes, would recommend
February 28, 2025

Can recommend why unified I am happy with how things have been going

Date of experience: February 28, 2025
Washington
1 review
3 helpful votes
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So far so good! No complaints!
February 21, 2025

I have some other businesses but i'm new to this franchise store thing. I'm just getting started, but the process has been smooth so far.

The first webinar i had with them was pretty informative but i was a little skeptical with all of the scammers out there and this sounds too good to be true. I sent hundreds of questions back and forth to the sales rep and he answered them all nicely, and sent all of the documentation i asked for. My attorney reviewed everything and gave me a greenlight. I finally signed up and the onboarding process and setting up the store took around 3 weeks.

My store has been up and running for 2 weeks now and i had a few sales but is looking good. I will probably update my review in a few months.

Date of experience: January 11, 2025
North Carolina
1 review
1 helpful vote
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I would recommend Why Unified
February 24, 2025

I would recommend Why Unified. The store they assigned to me is growing. No complaints.

Date of experience: February 24, 2025
Washington
1 review
1 helpful vote
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I already knew my way around Amazon. I've been selling for a while, but my old supplier dried up, and I needed a way to access brand name products. That's how I found Why Unified.

What I didn't expect was how much easier their system made everything. Instead of constantly searching for reliable suppliers and dealing with the nightmare of inventory issues, I now have a store that's stocked with top-selling items that actually get prioritized by Amazon's algorithm. It's like flipping a switch. My sales went from unpredictable to consistent and scalable.

If you already sell on Amazon but are tired of fighting with suppliers, this is the solution you've been looking for.

Date of experience: December 10, 2024
Texas
1 review
1 helpful vote
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I was excited to get my Amazon store running, but when I found out I had to share a product listing with other sellers, I was pretty annoyed. No one mentioned that upfront, and it felt like I was just competing for scraps. I reached out to support, ready to walk away, but they explained that I could secure my own listing by upgrading to the Buy Box add-on.

At first, I wasn't sure if it was worth it, but I decided to take the chance. Best decision I made. Within a few weeks, I saw an instant jump in sales. No more competing. I was getting every single order from my listing. The frustration I had at the beginning was completely wiped away once I saw the difference.

If you're starting with Why Unified and feel like your sales aren't moving fast enough, get the Buy Box. It completely changes the game.

Date of experience: November 5, 2024
Florida
1 review
6 helpful votes
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I dont recommend them
August 29, 2024

They promise a lot but dont deliver. Got a store a year ago and it made zero sales, cancelled my subscription but did finally get my refund luckily :)

Date of experience: August 19, 2024
Wisconsin
1 review
3 helpful votes
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Very disappointed in the service I have been provided. Marketing team doesn't give real updates just checks a box. I am 7mo in and I have sold 20 units of a product. They haven't brought in more products. I now have 2 "products" but in reality it is one because they wont restock the other and both have been inactive for over a month. I have asked to talk to someone higher up and they will not provide that information. I haven't been able to access the dashboard for over 4 months, but they "keep looking into it." I have no idea what is even going on in my account besides looking at my Amazon dashboard. I paid for the highest one so I should have made up the money I spent by 3 mo time and that is definitely not happening. Don't waste your money!

Date of experience: October 14, 2024
New York
1 review
11 helpful votes
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This company makes promises of a FREE hotel stay, and profitability within only 6 weeks. Well more than 8 later I haven't received the hotel stay or any sales from my store. After sending numerous emails (because there is no phone support) all I received was a backpedaling response of. "well sometimes sales can take longer", and suddenly they're not in charge of the hotel stay anymore. They pretty much took my money and ran.

I honestly would love to see proof of any sales this company claims to provide.

Date of experience: January 4, 2023
California
1 review
9 helpful votes
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Not happy so far
December 21, 2022

So far I'm not happy with this company at all.

Originally started with them in May of 2022 and was paying $1,200 a month for ad spend on a product they recommend.

After 4.5 months of getting nowhere with $1,200 ad spend I decided to shut that campaign down.

I have now upgraded my purchase to be able to sell a " name brand " product and am spending $600 a month for ad spend.

Have been doing it a month now. No sales... I'll give them a few more months and if they can't get a " name brand " product to sell I'm done and will go elsewhere.

I will come back and update in a few months.

Date of experience: November 21, 2022
Massachusetts
1 review
3 helpful votes
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I had no idea where to start when I decided to open my own store which is something I've wanted to do for a long time...

The team provided me with a fully-branded shop which was really personalized and exactly what I was looking for, products with great deals and excellent customer service. My first placements were Instagram and TikTok, and I was amazed at the results after a few months. The first month was slow.

Would recommend them to anyone! Great people!

Date of experience: May 1, 2023
Nevada
1 review
0 helpful votes
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Helpful people
November 7, 2022

Bought a site with products already on it. No one was buying, find out from the sales guy that I had to many items that confused people who came to my site. I got the funnel plan to pick products from my site so it's less confusing. My manager Victoria has been helpful in explaining all the steps and now that im getting sales I get the process better.

Date of experience: November 7, 2022
California
1 review
10 helpful votes
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I HAVE BEEN WITH THEM A YEAR AND REQUESTING REFUND AND WAS DENIED ONCE. EVEN THOUGH THE SALES WERE LESS THAN WHAT THEY PROMISED. 300K IN SALES. I ACTUALLY GOT 1000 IN SALES AND PAID AN EXTRA 5K FOR BOX AND AMAZON ADS. NOTHING. MY ACCOUNT WAS FLAGGED FROM AMAZON SHUT DOWN AND THEY WILL NOT OFFER ME A REFUND.

THIS COMPANY IS A COMPLETE FRAUD.

Date of experience: October 28, 2024
Virginia
4 reviews
11 helpful votes
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Buyer beware
March 17, 2024

Stay away from them, they definitely don't back up their sales talks, completely misleading sales practices. And you don't own your business, they won't do anything you ask. You can do nothing, they will use your money without your opinion mattering, you have no say in products or inventory. Please stay away I lost over 20k

Date of experience: March 7, 2024
Wisconsin
1 review
0 helpful votes
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Great ads program!
September 16, 2022

The ads you guys created for my store are just amazing, and they're outperforming my last agency. Our sales have increased by 4x, but the cost per conversion has also significantly dropped. I am upgrading to the next plan to see if we can make that even better, but I am appalled with the results and I look forward to a long-term relationship. Andrew on the marketing team is amazing and very communicative.

Date of experience: September 15, 2022