Got the part I needed. Delivered in the time they said it would come. After some research, went with them for a prop and hub kit. They were the only ones I found that sold them together for one price. Great website and experience. Will be using them again!
Needed a new OEM starter for my Mercruiser 5.7 l
They had an awesome price great shipping rates Speedy as can be... what more can you want except getting it for free but that's not very realistic is it :)
Ordered a quart of Cetol. Order was delivered 3 days before projected date. Outstanding service. Product was exactly as described, latest formulation. Package was in good condition; can was mechanically locked closed. Great doing business with these guys!
Ordered 2 round bumpers and received the next day! Look like very good quality but will not be put to use until the next time at Lake Cumberland.
Everything I've ordered so far (oil, RV antifreeze, bumpers, etc.) has been delivered in a very timely manor.
This is the fifth time I have ordered from Wholesale Marine, and I had a great experience as always. My order shipped free and it showed up two days ahead of schedule. I usually select expedited shipping and still get the items I need for cheaper than buying from the Worst Marine store that is right down the street.
Wholesale Marine makes it quick, easy and competitively priced to purchase all your marine products. Ill use this site every time I need something for my boat and the best part is they keep a record of your seasonal product orders for simplicity re-orders. No more looking up model/product numbers for every item. Shipping was lightening fast and packaging was nothing short of professional. I highly recommend Whokesale a marine for all of your boating needs!
The website was thorough, informative and easy to use. Order confirmation was instant, notice of shipment came quick as did the products AND an email with a question about my order was answered quickly. Very happy.
I ordered a grill mount for my boat. I specifically asked Wholesale Marine if the product I wanted would fit my grill and they said it would. I then checked again with them based on the info on my grill box and they confirmed it would fit. When I rec'd it, I realized that the only way the grill fits the mount is if I drill new mounting holes on the bottom plate of my grill. In my opinion, that does not qualify as fitting.
Bought a set of nav lights from this company and was sent one box that had already been opened and installed by someone and returned. Port side light should have had a red bulb but was green. Housing had already been drilled and trimmed for someone else's install. Not very professional when your paying over $100 per light!
The part I purchased did not match the picture on the website, after having to PAY for shipping, the box was torn to hell and looked like it had been opened, torn in half, resealed with packing tape then thrown out of a 747. The part did not fit my boat so, logically as anybody would, I went to return it only to find there is a ten dollar return fee. Do not buy from this company, we cannot let this behavior contiune; they cant keep getting away with this.
Worst customer service! Bought a part to my boat according to their model guide but it didn't fit at all. After trying to return it they didn't reply to my messages. Had to contact my bank.
This was my second terrible experience with them. Don't expect they will resolve any of your issues with their wrong products.
These guys have zero communications on order status and are typically dependent on the manufacturer to ship directly. They have horrible follow through and cannot even provide shipping updates unless they call the manufacturer.
I had made more than a few orders and received them promptly. So, I have a history of spending about $1000 in the last few months. The last package arrived missing a couple items. They said they were in the shipment.
They were not in the box. They tried to tell me that they absolutely were. There is no way they were in the box when it was shipped, it arrived in perfect shape. They insisted on arguing the fact with me and hung up on me after waiting half an hour to through to somebody. DO NOT BUT FROM THESE GUYS. They will not stand by their mistakes. So they want me to eat the loss because they screwed up!
I ordered a 67" Obrien ski to replace my old one that also was 67". They sent a 65" ski even with my paperwork starting 67". It was literally at my eyes and shorter than my old Obrien. I've put on some weight and at 180 lbs. a 65" won't due. I paid $83 and will never buy another item for our two boats from Wholesale!
Getting an RMA, or just getting a hold of these folks, can be difficult. The Part I purchased had dimensions on the website, but the part that arrived did not match those dimensions. Significant rework would be required to make the part supplied fit the boat.
Ordered paint from wholesale marine. Ordered two colors within there options. Then they send one email canceling my order. Blaming me for choosing the wrong options. When there site aloud me to do it. They did not give me any options on how I could get my my order. Just that it was my fault and the order was canceled. This email was lost in 100's of emails I receive daily. So here I am three weeks latter still with no paint and no thanks to wholesale marine!
Color not close to what chart shows have called five times tried to leave message but inbox full waited on hold for 30 to 45 minutes before hanging up I ordered olive in color and this pic is what they sent the boat is olive
Prices not representative of gallon pricing. Even always over-priced West Marine was $100 cheaper per gallon on certain Wholesale Marine bottom paint listings. Very sad as there were other items I thought about purchasing. I'll go elsewhere.
We ordered $1,200 worth of product. It was suppose to ship in 7-10 days (don't buy into the same day shipping slogan they preach). They charged me the same day I ordered, yet, here are 32 days later and still have nothing. Multiple phone calls later and we still continue to get the "we will email you when we figure out what's going on", but have yet to receive an email. We were never even given an apology or offered any form of compensation. My last call was to cancel and that appears to be a difficult task for them to accomplish. I don't understand how a company can operate like this. Wish I would've read reviews before ordering.
Been shopping with Wholesale Marine for a few years now. It's rare that I can't find what I need. Products come quickly and haven't had any issues with quality or functionality. One stop shop for my boating needs including hard to find parts.
Overview
Wholesale Marine has a rating of 4.4 stars from 11,656 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wholesale Marine most frequently mention free shipping, customer service and great price. Wholesale Marine ranks 29th among Boat Parts sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members