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WhitePagesReviews 313

1.4

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WhitePages Reviews Summary

WhitePages has a rating of 1.4 stars from 313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhitePages most frequently mention phone number, credit card and customer service. WhitePages ranks 133rd among People Search sites.

service
41
value
45
shipping
18
returns
22
quality
42

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Massachusetts
1 review
9 helpful votes
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DON'T BOTHER LOOKING
January 11, 2017

There is absolutely no purpose in using this site as a phonebook or for an address search. Everything you click on brings you to their premium option which you must pay for. WASTE OF TIME. If I could give them zero stars it would be more accurate.

Date of experience: January 11, 2017
New York
1 review
5 helpful votes
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DON'T JOIN
January 6, 2017

THIS IS THE WORST EXPERIENCE EVER! THEY MAKE IT IMPOSSIBLE TO CANCEL OUT, REMOVE, CHANGE YOUR PERSONAL INFORMATION. YOU'RE BASICALLY TRAPPED! DON'T JOIN!

Date of experience: January 6, 2017
New Jersey
1 review
11 helpful votes
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White pages is useless
December 23, 2016

I used to be able to look up a phone number but now they want get you to pay for a background check. They suck

Date of experience: December 23, 2016
Illinois
1 review
13 helpful votes
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Used to be that you could logon to the whitepages website and find an address and a phone number for the person you were looking for. Now you are inundated with requests to view that persons background information and sign up for monthly access to premium services. Oh but wait, there's more. As if that's not enough, they hammer you with subtle questions like, "Is Jane Doe over 30 years old?" They are sucking all the info they can out of you while you dig around on their site to try and find a silly phone number or address. The crazy thing is you could run downtown, find a "still" operating payphone, find the info in their phonebook faster than this stupid site.
Boo WhitePages.com Boo!

Date of experience: December 19, 2016
New York
1 review
10 helpful votes
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Totally Useless
December 19, 2016

White Pages was a beneficial public service for as long as I can remember. What the hell happened? Even my phone book caters to businesses only. I guess the 'times are a changing'.

Date of experience: December 19, 2016
Alabama
1 review
20 helpful votes
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Waste of time. No address
November 10, 2016

This is just pitiful. Give me the old wp that was free and simple to look up an address, phone number. Shooting themselves in the foot

Date of experience: November 10, 2016
California
1 review
15 helpful votes
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This website will not give any free information regardless of what it claims. Those claims get you to answer an array of questions designed to help build its database with the information that you provided it with no intention of letting you see any of that information without first paying a premium. To pay the premium you will find that the information inside is outdated and very inaccurate. I did this search on myself knowing that I only have two relatives however the site shows me as having 31. Do not waste your time or money on this site

Date of experience: November 2, 2016
California
1 review
17 helpful votes
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It is a Scam.
October 31, 2016

They are totally dishonest. Once they have your credit card they start charging you every month 19.95 even though you haven't authorized it. I am contacting my bank and doing what I can on my end to get them prosecuted. They are evil.

Date of experience: October 31, 2016
Washington
4 reviews
16 helpful votes
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I tried looking for my own phone number and it also

Date of experience: October 20, 2016
Nevada
1 review
14 helpful votes
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I almost got suckered into paying 30 bucks for this ripoff website. Thanks to all the negative comments I didn't do it. To all of you who have been scammed - you can file a complaint with the FTC, Better Business, etc. They all have websites.

Date of experience: October 18, 2016
Nevada
2 reviews
17 helpful votes
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Rip Off!
October 12, 2016

Just discovered this company has been billing me for the last six months.
-signed up for cheap trial.
-Canceled trial six months ago.
- Billed last 6 months without being notified.
- This company wont respond to my emails.
- Don't have any emails from company regarding billing. They just bill my bank account.

I reported them to my bank and to consumer protection sites.
Fudge them!

Date of experience: October 12, 2016
Tennessee
1 review
10 helpful votes
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$#*!ING. RIP. OFF.
October 6, 2016

Gives you a certain amount of information that cant even $#*!ing help you. Charges 30 $#*!ing dollars! Than once you finally find who you want, the $#*! starts acting $#*!ed like it cant work, wont even search thoroughly and last but not least its a total $#*!ing Rip off. By all means $#*! THIS SITE. Waste of my damn money

Date of experience: October 6, 2016
West Virginia
1 review
27 helpful votes
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Got Greedy
October 4, 2016

Whitepages.com used to be a site I could access to find a landline phone number that is public. NO LONGER! They have gotten greedy and want $19.95 minimum for public information! Just a phone number! Well, there are other ways- a little harder, but I won't be taken in by their greed.

Date of experience: October 3, 2016
Illinois
2 reviews
16 helpful votes
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RIPOFF
October 3, 2016

You get almost nothing for your money... AND if you try to stop the charges, GOOD LUCK! Has to be one of the biggest ripoffs on the internet.

Date of experience: October 3, 2016
Georgia
1 review
10 helpful votes
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Thanks but no thanks! Looks like y'all have some improving to do!

Date of experience: September 26, 2016
Alabama
1 review
8 helpful votes
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Don't waste your time
September 21, 2016

When was looking up a phone number an act of Congress or inundated with so nah by ways of selling me something I don't want?
I will never think of white pages the way it use to be... Helpful

Date of experience: September 21, 2016
California
1 review
13 helpful votes
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White pages is a nightmare!
They will not take your info down, contacted my district attorney to get after this $#*!e show.
Hope they go out of business!
Evil Company!

Date of experience: September 20, 2016
North Dakota
1 review
11 helpful votes
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I am not dead.
September 14, 2016

I used this service once, and out of curiousity while I had it, I looked myself up. They had me listed as deceased! All of the other information was correct, so it was me for sure. I emailed the company and thier solution was to delete me alltogether. I am not so concerned with that as much as what it means. The information on here is sketchy at best.

Date of experience: September 14, 2016
Texas
1 review
18 helpful votes
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Unethical Company
August 15, 2016

This company will continue to charge your credit card for months after you sign up. You can call and cancel but they will continue to charge your account even if they verbally tell you that they will stop the charges. I would not EVER give them your credit card number. Their customer service is horrible.

Date of experience: August 15, 2016
Georgia
2 reviews
33 helpful votes
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Outdated Information
August 15, 2016

For whitepages.com to advertise as it does with glowing promises, you are better to go Spokeo, which will provide the same worthless information but at a lower cost. 19.99/13.95. If you are looking for location of friend or family that has lived at same location for 25 years either will do. If it is important to find someone in a town for less than a year. Forget it. The Premium Membership nor a Premium Member Report is not VERIFIED! Do not miss this fact.
I went to whitepages to find a professor, nothing! Then searched for wives name, nothing. They were still recorded in original address. Did Whitepages even offer to remove charges to Premium Membership (thought it would provide more details). I made a big mistake. If you know of an up to date people search, I would love to hear it. Save your money.

Date of experience: August 15, 2016