WhitePages

Beware strangers bearing gifts. Whitepages is useless. I was double charged for a year and only had one complete address & phone number after two years.

Whitepages You are thieves you still got money on my credit card in 5 days my lawyer will take you to court and organize a press conference and I will tell what you have done You are truly scandalous I g 3 do not know you and I have never given a credit card #thieveswhitepages #whitepagescammer #

If you get sucked into paying money, you get nothing for it. When you try to quit, it often won't go through. If you find your private information listed and attempt to opt out, all the system does is ask you to verify your information, claim it's calling you (but it doesn't) then report, "Your request to remove your information from Whitepages has been rejected due to an incorrect confirmation code."

As of this writing, Wikipedia reports the following principles:

Executive Chairman and Founder: Alex Algard
CEO: Rob Eleveld
CFO: Jason Eglit
Chief Privacy Officer and General Counsel: Kelly Schmitt
Vice President, Consumer Marketing: Leigh McMillan
Vice President, Engineering: Heather Glenn Wade

Please join me in writing your members of Congress to make it ILLEGAL for companies like this who reveal everyone's private information to do business or even exist on the Internet in the U.S.

WhitePages.com refuses to take responsibility for the outdated information they publish in their business listings. For seven months, we have tried to get them to remove two listings for our business that have completely outdated information and to correct one listing that lists a phone number that is no longer in service. Their response every time has been that they simply republish information supplied by their information providers and that we need to contact the original sources of the information, which in our case are CityGrid and ExpressUpdate. In fact, we have contacted these information providers. They have been extremely cooperative and have been disseminating the correct data for months, yet WhitePages refuses to clean up the data on its own site, even though we have sent them the specific URLs of the incorrect listings. This is a serious problem because WhitePages is a major source of information to Google. We believe they may be the reason Google continues to publish an outdated phone number that is available almost nowhere else on the Internet. This has confused current and potential customers, and has done untold damage to our business. We have spent months trying to clean up the mess. Unless WhitePages starts taking responsibility for the false data they are propagating, they are exposing themselves to potential legal action. We recommend that you boycott WhitePages.com and use a more responsible online directory.

Like others here, I just wanted to use google to look up the new address of a friend I was going to visit this evening, just need the numbers for the house, I knew the street and how to get there, but I forgot which house was hers, the houses on her street all look same. I sent her a text that I forgot #, but in meantime I thought I'd google it, white pages came up with her name, but no info, when I clicked her name, it took me to the premium thing, I closed it. Somehow, it captured my identity, which is weird because I didn't enter any of my info, but I was on a website and another tab for my email was open, and after I got home tonight, I had an email from my credit card saying a charge was billed and declined from white pages premium, I thought it was a scam email, so I checked the header and it was legit. Closed that, logged into my account and sure enough, they'd somehow got my credit card and tried to charge me for premium service that I never agreed to, never filled out any form for etc. That's fraud and stealing no doubt. I cancelled my credit card immediately and made a report on them to the BBB. Wanted to post a warning here too, if you see their site come up, close out immediately, run a virus scan and malware scan and delete any thing visiting their page for even one second installed on your pc. They need to be reported as malware / spyware for sure. Everyone, please be careful!

I wish I read the reviews before I signed up... but I was looking to search someone, so I instantly started the process to sign up for a monthly fee of $4.50 a month. Once I did that I wasn't prompted for a sign in and when I tried the website kept prompting me to sign up again. So I called the 800# and asked for assistance to sign in, I had went to my banking account and saw that I had 2 charges pending, just figured it hadn't completed yet. The CS person didn't see my information at all... I told her that whitepages had 2 pending in my account. She told me to call my bank. I asked why would I call my bank? What are they going to do? She had NO desire to help me at all. When I asked her for a supervisor she basically said no supervisor will help me... then I asked her if this was a scam and she hung up on me... great way to handle your customers... needless to say I did call my bank and now I have to dispute the charges once they complete. So annoying... I guess I'll read reviews from now on...