• WhiteHatBox

WhiteHatBox

Overview

WhiteHatBox has a rating of 3.57 stars from 154 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WhiteHatBox most frequently mention social media, many times, and pva creator. WhiteHatBox ranks 4th among Affiliate Programs sites.

  • Service
    75
  • Value
    74
  • Shipping
    69
  • Returns
    74
  • Quality
    74

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
17
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What reviewers want you to know

Positive highlights

  • One point i want to mention is that their support team is extremely helpful and responsive to any concerns that arise.
  • I tried Botchief Editor and Running they are really good softwares also for beginners.

Critical highlights

  • I've bought followinglike which is crappy hard to use software.
  • Bad coding, useless customer service and virus issues.
How would you rate WhiteHatBox?
Top Positive Review

“Works smothly”

Xiu H.
2/5/21

Pvacreator is a nice automation accounts creator. It really helped me. But the interface need to be improved. And if only could inbuild proxies. It will be perfect.

Top Critical Review

“Totally fraud”

Ram Y.
6/19/23

They are very biggest fraud after taking money they will never respond and try to focus only on money only they take money and no work they done i want say only they are very biggest fraud company and looting money. Thanks

Reviews (154)

Rating

Timeframe

Other

Reviews that mention popular keywords

software (67) customer service (7) traffic bot (5) customer support (7) chinese scammers (5) pva creator (5) tweet attacks (7) spinner chief (7) refund policy (5) support team (3) botchief editor (3)
Thumbnail of user colins312
1 review
1 helpful vote
February 3rd, 2023
Verified purchase

I ordered some software. First of all they never sent me a link to download the software but when I tried to cancel my subscription they said I did but still charged me. When I try to get a refund there is no room for help and they just say theyre keeping my money. Dont buy from them!

Tip for consumers:
Dont buy from whitehatbox

Products used:
Botchief

Service
Value
Shipping
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Thumbnail of user ramashish2611
1 review
1 helpful vote
June 19th, 2023

They are very biggest fraud after taking money they will never respond and try to focus only on money only they take money and no work they done i want say only they are very biggest fraud company and looting money.
Thanks

Tip for consumers:
Totally spammer

Products used:
Jarvee,followinglike,pva and all. But all scam.

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Thumbnail of user mayaz16
1 review
4 helpful votes
August 31st, 2021

SCAM! Stay away from it. They take your money. Customer service doesn't exist. They are fake! How come the website is not down yet, I don't know

Thumbnail of user xiuh
1 review
1 helpful vote
February 5th, 2021

Pvacreator is a nice automation accounts creator. It really helped me. But the interface need to be improved. And if only could inbuild proxies. It will be perfect.

Thumbnail of user lind17
1 review
1 helpful vote
April 27th, 2019

I really love WhiteHatBox app, there are so many free seo softwares and softwares like x-spinner are best of best, I really found hidden diamon between all these crappy softwares that are available on the internet right now. I already cancelled some other subscription on other competitors services I got better results and at the same time saving money with x spinner. Just my honest review.

Thumbnail of user potut
1 review
3 helpful votes
April 12th, 2021
Verified purchase

None of their softwares are working. Ton of bugs and all outdated. They've stolen my time and my money. They don't even refund my money. Don't even think you test and then you can refund your money! NO!

I've done a research about these scammers that their admin has scammed ton of bhw members already and he is banned. Be aware that their job is programming of bots and they are spamming fake reviews everywhere. Don't fall into their trap. 99% of the positive reviews are from newbie and fake accounts with 1 post only...

Find this video on youtube and watch "WhiteHatBox Experiences. Is this bot scam or legit? AIOSTREAM is not working at all... Scam!".

Tip for consumers:
All positive reviews are fake! They are scammers! Stay away from these scammers!

Products used:
pvacreator and aiostream

Service
Value
Shipping
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Thumbnail of user danyd18
2 reviews
5 helpful votes
October 19th, 2020

It doesn't work, making excuses and waisted two months with no results. My account was blocked because the bot was too much to instagram. Many reppite emails all Because they dont want to refund me on a bad product. Stay away from whitehatbox

Thumbnail of user johnw1650
John W. – WhiteHatBox Rep

Dear Sir/Madam,

Thank you for writing a review for us.

Because it was published almost at the same time as the last bad review, I have reason to believe that the publisher of this bad review is the same person as the publisher of the last bad review. Please check our response to the last bad review.

Thanks for your cooperation.

Regards,
WhiteHatBox Team

Thumbnail of user brahimt2
1 review
2 helpful votes
September 12th, 2021

Before i buy, I get the reply in few hours, BUT after i get delivered they have disappeared, I've opened 3 tickets for a refund but NO ANSWER
Am planning to contact Stripe to report the Fraud

Tip for consumers:
useless software and the support doesn't exist
when you will try to send the refund form it gives an error!!!

Products used:
TrafficBotPro2

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Value
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Thumbnail of user danx4
1 review
0 helpful votes
June 3rd, 2019

Whitehatbox delivers software that works yet comes across as clunky. There are a few reboots here and there, but the support does try and is always very responsive.

It looks like a longterm investment and their company seems to grow, these guys have been around for awhile and give them a few more years I believe they'll be on top of the market.

Tip for consumers:
make sure you have a windows computer, lots of time, and read the tutorials carefully.

Products used:
spinnerchief

Service
Value
Shipping
Returns
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Thumbnail of user romanoc2
1 review
5 helpful votes
October 14th, 2020

Useless and unusable software. It does not create any single text in Italian and also very difficult to use. Despite the guides, the quality of the text produced is pretty much the same as the original and really badly written, and still subject to revision over and over again. It definitely doesn't automate a process and it doesn't buy time as promised. We might as well write it yourself! Bad experience and money thrown away!

Tip for consumers:
The refund policy does not exsist!

Products used:
SpinnerChief 6

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Value
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Thumbnail of user johnw1650
John W. – WhiteHatBox Rep

Hello sir. You purchased through PayPal the Spinner Chief 6 Ultimate Version from us on July 30,2020.

After using the software for more than a month, you ask for a refund, saying the software is too complicated. To be precise, you requested a refund on September 2,2020.

We have helped you. You insist on a refund, we tell you that your situation does not meet the refund policy, and then you opened a dispute in PayPal on September 7,2020.

On October 11,2020, PayPal closed the dispute and judged us to win the case, and then you gave us a bad review.

Then we contact you and say we can refund you half of the money, which is fair to you and to us. Although PayPal judged us to win the case, we are willing to refund half of the money to you based on the service concept of the user first. But you don't agree. You ask us to refund the full amount. We can't promise you this. After all, you have used our service for such a long time.

This is the whole process of the whole thing. We are in a sincere attitude to deal with this matter, we do not want to let you receive losses, of course, we can not do loss business ourselves, after all, we are a company, we have to support hundreds of employees.

If you think the quality of the articles rewritten by our software is not high, we are willing to help you solve this problem by adjusting the settings or improving the quality of the thesaurus.

If there is anything else, please feel free to contact us from the support page of our website: http://support.whitehatbox.com/, and we will be glad to assist you.

Regards,
WhiteHatBox Team

Thumbnail of user sylvies15
2 reviews
2 helpful votes
January 22nd, 2020

I bought one of their sotware when they did promotion. It ran for some time without any problems except some minor problems. I'd like to give them and the software a good review. Five Stars!

Thumbnail of user nidhim11
2 reviews
4 helpful votes
July 29th, 2020

PVA creator is a Overpriced product, incomplete software tool no proper documentation. Reference ticket no ******* to the vendor with video screenshot shared. They have sold me VIP membership of them of 998 USD and everyday there are new error and issues and software keep crashing all time.

They sold me Markter Browser another tool 700+ USD lifetime license they say and keep crashing every 10 min. If you have so much money and you can forget your money once paid they need people to help them build their software + test it and same time keep paying for each of the software.

Whitehatbox dont take customer as an atm card, you exists as they do exists.
Very poor after sales experience. Website is also full of malformed advertisement for one thing just sell something.

Tip for consumers:
If you have so much money and you can forget it, just go with them they have more plan for you more no. of software but dont surprise what works is your luck.

Products used:
Markter Browser
Diamond VIP

Service
Value
Shipping
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Thumbnail of user marlab26
1 review
0 helpful votes
May 23rd, 2019

I started using X-Spinner long time ago and I love it, but still I would not call it "the best tool in the world" and so on. It is great and it does its job. It definitely is advanced and managed by professionals. But in comparison with bigger players, we can see differences in the interface graphics and even on their main website. Don't get me wrong, it does what it supposed to do and I still keep repeating that X-Spinner is a great tool in my view and for my business.

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Thumbnail of user rickk
3 reviews
18 helpful votes
April 24th, 2019

trafficbotpro.com from Whitehatbox.com has produced a totally useless and slow traffic bot. After testing the software, this is my review:

- Extremely slow - it generates around 1 hit pr minute
- Very bad user interface: Very difficult to set up and almost impossible to get help and support.
- When you get help: Customer support is rude and slow.
- Proxy harvester: 100% useless. The free proxies will not help you at all.

Need a refund? Just forget it, these scammers dont offer any refund options.

Service
Value
Returns
Quality
Thumbnail of user ericw282
1 review
1 helpful vote
April 20th, 2019

I bought silver VIP membership from WhiteHatBox with their one time purchase and I saved over 200 dollars (maybe even more). It is fantastic deal and I am using all these softwares anyway. If you want to enhance your collection of marketing tools and software, then this is the package you are looking for!

Thumbnail of user arielb56
1 review
2 helpful votes
October 19th, 2020

Complicated bot didn't work on my account and made it blocked by them. They dont want to refund my money. Stay away from them!

Thumbnail of user johnw1650
John W. – WhiteHatBox Rep

Dear Sir/Madam,

Thank you for writing a review for us.

Based on your review, I guess you may have purchased the Instagram version of our FollowingLike. Am I right? Then can you tell me more information? For example, when did you purchase from us? I want to confirm whether the problem you said is true. If what you say is true, then we will try our best to help you solve the problem as soon as possible, and give you a good product experience. Of course, we also want to rule out the possibility that you are a competitor to maliciously slander us.

You said that your account has been blocked. What operations have you done? Is your operation in accordance with the Instagram website guidelines? And as we all know, there are many reasons why Instagram accounts are blocked. How do you know that our problem caused your account to be blocked?

You said our software is too complicated. I really feel very wrong about this. We recorded the tutorial video, we have a full-year customer service team, we will let you learn to use our software in the shortest time.

Also, you talked about refunds. I can't answer you now. At least, we need to make sure that you are really our customer. We have our own refund policy, you can visit the link for details.
https://www.whitehatbox.com/Agents/RefundPolicy

If you have contacted us through the support ticket, please tell me the support ticket number.

If you don't want to tell me the information about your purchase software on the Sitejabber website, it doesn't matter. I leave our contact information with you. You are welcome to contact us at any time. Our only purpose is to solve your problem as soon as possible so that you have a happy mood.

My Email: whitehatbox2019@outlook.com
Our Support System: https://support.whitehatbox.com/

Thanks for your cooperation.

Regards,
WhiteHatBox Team

Thumbnail of user anandm10
4 reviews
5 helpful votes
December 1st, 2020

Very poor customer service, inhuman support. Robotic answers. Without checking their developer says key issue whereas the database error was there clearly shown in video screenshot. If you have lots of money and time to waste then go for this company. Their leading software marketer browser worth $700+ is not working 6 months and still they have so many excuses they says we dont convert your softwares to any of our working software as you have used it. Where as their own server shall have lots we did not even used any software for 6 months as all time we tried it is not working.

Fake softwares.

Thumbnail of user johnw1650
John W. – WhiteHatBox Rep

Dear Sir/Madam,

Thank you for writing a review for us. We are sorry for what happened.
If you encounter any problems during the use of the software, you can ask the customer service or technical staff. We are at your service.
You can contact our technicians for help anytime.
Our Support System: https://support.whitehatbox.com/

Thanks for your cooperation.We always adhere to the principle of customer first and provide better service

Regards,
WhiteHatBox Team

Thumbnail of user rickieh12
1 review
5 helpful votes
April 26th, 2019

Stay away from these Chinese scammers and thieves. They will only steal your money and leave you with useless and bad coded softwares.

Customer support: Rude, hopeless and incompetent.
Software quality: A 3 year old child could do better.
Usability: Absent.
Refund policy: No refunds.

Unfortunately I cant give zero stars.

Service
Value
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Quality
Thumbnail of user kamilk32
1 review
4 helpful votes
June 8th, 2021

Avoid Spinner Chief at all costs! Poor quality of the thesaurus, very bad support, software often breaks down. NOT RECOMMENDED

Service
Value
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Thumbnail of user rickt236
1 review
2 helpful votes
October 21st, 2020

The software works as good as expected with multiple accounts, I recommend it for other users. Its price was slightly high if they offer another price I would give them five stars.

Thumbnail of user mayaz15
1 review
2 helpful votes
August 31st, 2021

WhiteHatBox / PVA Creator is a huge SCAM! Stay away from it. They take your money and on top of it send you a link to a MALWARE!

Thumbnail of user charliel50
1 review
5 helpful votes
May 9th, 2019

Bought their followinglike program that's suppose to help me manage social media group. It doesn't work, can't even connect to my profile. Terrible customer support that doesn't help but keeps dragging the refund process on until I have no choice but to report them to paypal.

Thumbnail of user johnp1543
2 reviews
7 helpful votes
June 13th, 2019

Whitehatbox is a greedy and immoral Chinese scammer company and their only purpose is to empty your pockets.

- Primitive and badly coded software
- Difficult to use
- Expensive
- Bad customer support
- No refunds
- Filled with virus and malware
- Zero user friendly

Do a Google search and find yourself much better products.

Thumbnail of user duddd
1 review
3 helpful votes
April 27th, 2021

Don't buy this trash I have countless argues with the uncapable support and the software is really as bad as it appears and the support team even worse. So don't buy it even not in 2021 according to the support everything is working to 200% What a joke when clearly it does not...

Thumbnail of user georget298
1 review
7 helpful votes
June 4th, 2019

The greedy Chinese scammers at Whitehatbox have done it again. Install/use this software and say goodbye to your passwords, computer and hard earned money. There are so many excellent alternatives to these crooks. Just do a google search and sace yourself a large bunch of trouble.

Mark: All positive reviews are paid reviews from their customer support.

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Thumbnail of user johnw1650
John W.
Typically does not respond to reviews

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