Anand M.

For last 2 months they say we are doing maintenance. Reality is they are blocking my refunds money they received with them and not allowing me to use it.

If they cant manage their business uptime why don't they refund the people using PayPal or online mode of payment if they are legit business?

In what sense its legally correct that 2 months you have service down and saying maintaintence after taking people's money?

Very poor customer service, inhuman support. Robotic answers. Without checking their developer says key issue whereas the database error was there clearly shown in video screenshot. If you have lots of money and time to waste then go for this company. Their leading software marketer browser worth $700+ is not working 6 months and still they have so many excuses they says we dont convert your softwares to any of our working software as you have used it. Where as their own server shall have lots we did not even used any software for 6 months as all time we tried it is not working.

Fake softwares.

The company takes your money - Forgets you after that
1. Initially, I purchased a dedicated server with Rapid Deploy an automated setup of them. I realized that # of threads needed more so I asked them to replace this server with a new one. Denied it.
2.3 days additional IPs I requested they not replying

1. They are not compatible with GST India norms and requirements of FIRC. When asked for FIRC which is a normal documentation on letterhead for declaration of USD received by them they just denied.
2. I have no issue to write on letterhead that I work with them but they have hesitatation for the same. But they dont hesitate to charge TDR for no service support provided.
3. They don't reply your emails even 10-30 days no surprise. 2checkout support system just fails all time; they never bother to reply timely and atleast 50% of emails to them are never replied.
3. When asked for letterhead information about the USD amount collected their Management team send all wrong amounts mentioned in USD. How come their management team can sign and send a letterhead with wrongful amount mentioned? Is this a type of management level support we have from them? I follow-up 10 times with them and they never replied.

4. I asked them to pay via PayPal so that atleast I can get FIRC for GST India norms and they denied.

They actually want to kill our business it seems like rather helping to grow as being their merchant. Will soon move our business out of them.

I will stay away from them and will soon move my business. Highly irresponsible service support.
I will better like to donate that 5.5% to some needy person, rather paying to such company who even dont bother to help merchant with timely service support.