• WheelHero

Overview

WheelHero has a rating of 4.5 stars from 6 reviews, indicating that most customers are generally satisfied with their purchases. WheelHero ranks 144th among Auto Parts sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    5
  • Quality
    6
Positive reviews (last 12 months): 80%
Positive
4
Neutral
0
Negative
1
How would you rate WheelHero?
Top Positive Review

“Excellent transaction”

gary k.
11/3/23

Thank you so much for this excellent transaction. Everything went perfect and i received my order on time free of any issues. Thanks a lot

Top Critical Review

“Wheelhero drills wheels by hand - You been Warned!”

Robert K.
8/4/23

Ordered rims+tires online using the vehicle search, 2 weeks later when they arrived they wouldn't fit on my car. Talking to support has been a nightmare and so far I've been told to "stop wasting time and just put them on the car" when I have shown proof multiple times they do not fit the car. I've had the tires in my garage for almost a month waiting for them to honor their "Fitment Guarantee". Desired outcome: PICK UP THE WHEELS AND ISSUE A FULL REFUND

Reviews (6)

Rating

Timeframe

Other

Thumbnail of user chrisb3375
1 review
0 helpful votes
December 29th, 2022

I was very skeptical on buying wheels online but wheel hero customer service was very knowledgeable an helpful. I received my wheel in the period of time promised and they where perfect. They fit my vehicle perfectly. I absolutely recommend this company and definitely would buy there again.

Tip for consumers:
Definitely recommend. See the actual review

Products used:
Wheels

Service
Value
Shipping
Quality
Thumbnail of user stevencymrot
1 review
0 helpful votes
August 12th, 2023

Great customer service, they were able to assist me with all my questions as far as fitment and even assisted me with questions I had after the purchase. My wheels look great!

Tip for consumers:
I love this company because they have great customer service and worked with me through the whole process.

Products used:
I ordered wheels and tires to fit my jeep

Service
Value
Shipping
Returns
Quality
Thumbnail of user roibertb
1 review
0 helpful votes
August 12th, 2023

I received the wheels and tires on a record time and all perfect. Thanks a lot! Installed on my car and it gave a great look and the price was perfect!

Products used:
wheels and tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user juliannecymrot
1 review
0 helpful votes
August 12th, 2023

Amazing service and great price! The sales people were incredibly helpful with finding out which wheels fit on my car.

Products used:
wheels and tires

Service
Value
Shipping
Returns
Quality
Thumbnail of user robertk3741
1 review
0 helpful votes
August 4th, 2023

Ordered rims+tires online using the vehicle search, 2 weeks later when they arrived they wouldn't fit on my car. Talking to support has been a nightmare and so far I've been told to "stop wasting time and just put them on the car" when I have shown proof multiple times they do not fit the car. I've had the tires in my garage for almost a month waiting for them to honor their "Fitment Guarantee".

Desired outcome: PICK UP THE WHEELS AND ISSUE A FULL REFUND

Products used:
Custom Wheels, Rims for automotive parts

Service
Value
Shipping
Returns
Quality
Thumbnail of user garyk1240
1 review
0 helpful votes
November 3rd, 2023

Thank you so much for this excellent transaction. Everything went perfect and i received my order on time free of any issues. Thanks a lot

Products used:
wheels and tires

Service
Value
Shipping
Returns
Quality

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From the business

Company Representative

Thumbnail of user rafaelg23
Rafael G.

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